Pure Physio
Information about Pure Physio
3000, Melbourne
Opening hours
- Monday: 8:00 AM – 6:30 PM
- Tuesday: 8:00 AM – 6:30 PM
- Wednesday: 8:00 AM – 6:30 PM
- Thursday: 8:00 AM – 6:30 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Cette année, je décide de me mettre au sport.
¡Hola!
¡Hola!
2/200 Queen Street, Melbourne, VIC 3000. Location can be found on a map or by obtaining directions.
Todos los días me levanto temprano para ir al trabajo.
Services and Treatments
Pure Physio: Reviews
Fantastic experience: I highly recommend Andrew Brady. His advice is thoughtful and careful, and he is always available to respond to any queries. He got me from the desk to the end of the New York Marathon! A fantastic physiotherapist.
Fantastic experience: I had the pleasure of being treated by James, who is very knowledgeable and approachable. He made me feel at home since my first session. I'm very impressed with the way the problem is analysed and how personalized the exercise program is. He responded promptly to all the questions I had and advised me with the next steps. Many thanks James for getting me back on feet and would highly recommend his service to anyone.
Thank you for your great review Ramyha!
Fantastic experience: The team at Pure Physio are amazing. The therapists and support staff are very professional and helpful. The atmosphere is very welcoming and friendly, A shout out to Eiley; an extremely helpful and resourceful administrator, an outstanding effort from her keeping my care plan on track. Emma, my brilliant therapist is incredibly knowledgeable and has made huge improvements with her therapy, prescribing an holistic preventative program , and previously with my post-op rehabilitation. I highly recommend this clinic, the most professional, highly qualified, diversely skilled physiotherapists and support staff I have experienced. You can rest assured you are in capable hands. I can’t praise them enough. Thanks guys ❤️
Hi Paul, thank you so much for your amazing review!
Fantastic experience: Andrew has helped me get through my trainings with all the aches and injuries, and be able to race and do all the things that I enjoy. More importantly, he also helped me understand areas I should focus on in order to prevent future injuries, which I really appreciate. Always awesome to talk to during our sessions, thank you again Andrew! :)
Hi Megan, thank you so much for your lovely words of Andrew. We are so glad that he has been able to get you through injuries and onto bigger things!
Fantastic experience: James Bickerton was an absolute professional and the approach taken was very personalized with genuine care and compassion and all my personal goals and methods were duly respected and taken into an account when creating a program that helped me with my running injuries. Arranging and rescheduling appointments was always easy and the staff helpful. I am grateful and would highly recommend Pure Physio.
Thank you Sara for your lovely review of James. We will definitely pass the message onto him and the team!
Fantastic experience: I have been seeing Kate for the last 2 months. From initial contact with the clinic Eiley was incredibly friendly and helpful as I explained my injury. Telling me ‘Kate was my girl!’ Somehow after one phone call I felt I was on the right track. I injured my foot months before and after several practitioners not really pin pointing the issue I was frustrated and in a lot of pain. Kate was fantastic- she listened to my history, experience with other practitioners and health goals. A combination of exercises and treatments has me now walking better than I ever have. My balance and stride have improved so much. I no longer wear orthotics in my shoes as I think I’m walking ‘properly’ for the first time in years. So happy I found Kate and the team!
Thank you for your amazing review Jo! We are so glad that Kate has been able to help you get back on track :)
Fantastic experience: Outstanding service & caring & compassionate staff.
Thank you Susan! :)
Fantastic experience: They are a wonderful team at Pure Physio! Emma has helped me prepare and recover through multiple training journeys with elite professionalism, skill, patience and care. The client service team are friendly and helpful, especially Eiley, and the place seems to run seamlessly. Highly recommend!
Hi Sam, thank you for your amazing review of Emma & Eiley- always great to hear such good feedback for an incredible physio & admin staff !
Fantastic experience: Moving to the city and finding a new health practitioner can be daunting, but after 4 months with Emma at Pure Physio, I highly recommend her to everyone. From day one, Emma has been kind, thorough, and educational, taking the time to understand my history, concerns, and goals. With over 10 years of working with physios, I was amazed by her holistic approach—focusing not just on pain, but on how my entire body moves. She’s helped me improve my stride and running efficiency, and her ability to anticipate potential injuries and tailor her guidance to my ever-changing list of activities has been invaluable. Thank you Emma for your compassionate care and expertise in body mechanics; you continue to make a significant difference to my improved strength, running form and mobility this year!
Lily, thank you for such a lovely review. We have passed the message onto Emma. We are so pleased to hear that Emma has had such a big impact on your recovery!
Fantastic experience: I had an accident (got hit by an e-scooter) and waited a little too long to go to the clinic. Leg’s feeling better after seeing Kate! Her advice to me was that it’s better to check out a physio or anything medically necessary after any little thing to make sure everything is healing properly (accidents may cause posture to unconsciously change to avoid the pain). And my advice would be the same to anyone who’s considering checking it out if they have an injury or pain. Better too safe than too late in terms of health.
Thank you Cheryl, we really appreciate your super positive feedback!
Fantastic experience: Kate is a fantastic, five-star Physio who saved me from unnecessary hip surgery, with some stretching, strengthening & exercise. Since then, Kate has been instrumental in my journey with chronic back pain - always on top of the latest research and supportive with holistic ideas, I’ve referred her to countless people and cannot speak highly enough of her.
Thank you Jen! We are so glad that Kate has been able to save you with her magic hands!!!!! :)
Fantastic experience: James has been a massive help with clear goals and mindful steps taken to get me back on track. Super down to earth and focusing on getting me back to my regular life ASAP with regular check ins even outside of session visits. Couldn't recommend enough.
Thank you Ethan for such amazing feedback about our physiotherapist James! We are so thrilled that he has made such a positive impact on your rehab!
Fantastic experience: I have been seeing Kate at Pure Physio for just short of 4 years. She is absolutely fantastic. I don't know what I would have done or what shape I would be in without her treatment and exercise plans over the years. My initial visits were to work on improving my balance and strength after a hip replacement. Since then, Kate has treated me for sciatica, a torn shoulder tendon and many other issues that my body throws at me. Kate is such a caring, compassionate and beautiful person. She is brilliant at diagnosing and treating any issue, then sets me on the right path forward. I have recommended her in the past and would continue to highly recommend her to anyone who needs an exceptional physio and person. Thank you so much Kate. I would also like to make mention of Eiley on reception. It is such a pleasure to see her when I walk through the door. She is always so bright, friendly and welcoming. Thank you Eiley. You brighten up the day.
Hi Jeanette, thank you so much for your incredibly kind feedback! It's great to hear that you have had such a positive experience with Kate, Eiley and Pure Physio!
Fantastic experience: Pure Physio is an exceptional clinic! The service, kindness, and professionalism from the entire team are outstanding! The reception ladies are welcoming! A special thanks to Physiotherapist James for his incredible care and support during some challenging times. His expertise and genuine concern made all the difference in my recovery. I highly recommend Pure Physio to anyone in need of quality physiotherapy care. This place is top-notch!
Thank you for such a positive review Xavier. The team at Pure Physio Queen St have loved supporting you throughout your journey with us. We are so glad that James has been able to be such a big impact on your recovery - we will pass this message along :)
Fantastic experience: Where do I begin? Pure physio has had such a positive impact on my life over the last 4 years. I have a nerve injury sustained at birth and had about 50% range of movement when I first started seeing Kate. Over the years Kate and I have improved my ROM so much and I feel a lot better in myself about it. Kate has always shown me such kindness and care and I run almost everything in my life by her first. Her compassion and care paired with her knowledge and expertise always makes me feel at ease and I have 100% confidence in her abilities. Kate has seen me through 2 major surgeries to my shoulder and 1 to my knee. Her rehab plans are very thorough and tailored specifically to the injury it’s addressing. All other members of pure physio are also incredible. Every client that walks through the doors is greeted by name and welcomed with a smile. In particular Eiley at reception. She is warm, funny and kind. She has always been a great listening ear and is very good at what she does. She is professional as well as still being herself. Very happy to call Eiley a close friend in my life. Thank you for all you have done and continue to do for my life pure physio, the best clinic there is.
Thank you Tash for your beyond amazing review. Kate, Eiley and the team at Pure Physio are very grateful to have gotten to know you and stand along side you through your journey to recovery. We will pass the message on to the whole team!
Fantastic experience: Simply the best! Regular client for over two years now. My physio Kate is excellent ... her skill and experience makes all the difference for me. I genuinely thank her for giving me back so much movement and freedom in everything I need to do. Thanks Kate.
Thanks Chris! Kate is amazing and it's lovely to hear that you think so too! We will definitely pass the message on :)
Fantastic experience: I have been coming to Pure Physio, both at the Queen St and Collins St offices, for 5 years now and can highly recommend them. The reception staff are highly responsive and warm, and the physios and podiatrists are phenomenal and professional. Whenever I've needed to urgently make an appointment they've always done their best to accommodate me, and their advice and treatment is remarkably effective. I can't recommend them enough - thank you so much in particular to Kate and Eiley!!!
Thank you for your lovely review! It is always nice to have the whole team - from reception to clinician - recognised! We are so glad that both Kate and Eiley have a big impact on your experience here at Pure Physio!
Fantastic experience: I highly recommend seeing James Bickerton for physiotherapy. He has successfully helped me recover from knee, calf, and Achilles issues, enabling me to return to playing at a high level. Additionally, his prescribed exercises have significantly strengthened my legs and improved my overall game. James is not only extremely knowledgeable in physiotherapy but also kind, understanding, and attentive to his patients' needs !
Hi Oscar, we are so pleased to hear that James was able to help you recover from your injuries! We will pass this lovely message onto James :)
Fantastic experience: Andrew Brady has been amazing in the treatment and rehabilitation of my shoulder injury after major shoulder surgery, due to a traffic accident. He is very knowledgable and with his help I am improving everyday. I highly recommend Andrew to anyone looking for an exceptional physiotherapist.
Hi John, thank you for an amazing review! We are so glad that Andrew has been a big part of your rehab journey! We will pass the message on.
Fantastic experience: Great team! Highly recommend
Thank you for a great review Alex!
Fantastic experience: Emma Martel is an incredibly skilled and professional physiotherapist. Her knowledge of biomechanics and anatomy has helped her create a comprehensive rehabilitation program in line with my goals. She is patient centred and always listens to feedback / measures progress and thus readjusts my treatment program accordingly. Her attention to detail and excellent communication skills have played a huge part in the improvements I have made under her care. I cannot recommend Emma or the lovely admin team - who keep the clinic running smoothly and are always ready with a smile and are so helpful - more highly!
Thank you for a lovely review Jess! We are so happy that Emma (and the admin team) has been able to help you achieve your goals & make you feel comfortable!
Fantastic experience: Emma Martel (Lee) at Pure Physio has worked with me after two shoulder surgeries and a knee replacement. Emma is incredibly knowledgeable and effective. She maintains her knowledge with constant and up to date research which, most importantly, she applies directly in her treatment. I recommend her wholeheartedly!
Hi Luke, thank you for your lovely review of Emma. We are so thrilled that she has been able to help you with your post op rehab. We will pass the message on :)
Fantastic experience: Andrew has been a terrific physio for the ongoing management of my back injury and to get me stronger overall for sport. It's always nice to have a chat with him during treatment and I definitely learned lots from him about my injury (and other musculoskeletal stuff)!
Hi Larry, we are so happy that Andrew Brady has been able to help you to manage your back injury. He is a very special physio!
Fantastic experience: I've seen Emma from Pure Physio for my biomechanical and running based concerns for years. I've found her highly skilled in applying her knowledge of the body's musculoskeletal system to address the root cause of my concerns. She is thorough and caring in offering treatment approaches that are effective and in consideration of my active lifestyle. I would highly recommend Emma, she's an absolutely amazing physiotherapist!
Thank you for your lovely, kind words Jay. We are so pleased to hear how Emma has helped you! She is pretty amazing hey ;)
Fantastic experience: I have been coming to Pure Physio for almost ten years now and have had excellent results managing my exercise-related injuries. Recently, I have been in to see Jacob regarding some chronic, one-sided, lower back pain. Through a combination of targeted exercises and stretches, we have been able to fully resolve my ongoing chronic pain after a few months of work. Highly recommend Jacob and the team at Pure Physio for all the great work they do!
Hi Ben, thank you so much for your positive review! We are thrilled to hear that you have had such a great experience with Jacob, we will certainly pass on your feedback to him and the rest of the team!
Fantastic experience: I visited James at Pure Physio. Initially I was in severe pain due to end stage osteoarthritis of both knees and it was difficult to walk. With his help and exercises I am walking and will happily be able to attend body pump again. He helped me avoid knee replacements for now. So grateful.
Hi Patricia, thank you so much for your incredibly positive review! We are glad you've had a lovely experience with James. We will definitely pass the message on :)
Fantastic experience: Emma is a fantastic physio. I have had chronic knee pain for the last year and was despondent after seeing many other physios with no clinical benefit. She immediately identified on the VMO muscle weakness destabilising my knee, explaining how it affected my running mechanics and gave me exercise to do.
Hi Sophia, we are so glad that Emma was able to help you through your recovery of chronic knee pain. We will pass this message along. Thank you again! :)
Fantastic experience: I visited with a running injury (heel/tendon) that I'd had for 3 years, and other physios and podiatrists had failed to help with (I thought I'd tried everything), after a few sessions with Andrew Brady, he had not only identified the true source of the issue, but got me on the path to recovery with an appropriate plan. A few months later, I'm the best I've been, still got some rebuilding to do but there's no doubt in my mind I'm at the tail end of the issue, finally! I highly recommend Andrew
Thank you Rich for your positive review. We are so glad that Andrew was able to help you through your rehab and recovery. We will pass that message onto Andrew.
Fantastic experience: I highly recommend Pure Physio. Shoulder is feeling much better already!
Hi Chris, thank you so much for your kind words! We are so glad your shoulder is already starting to feel better!
Fantastic experience: Best physiotherapist I know in Melbourne!
Thankyou Isabel for your kind words
Fantastic experience: Best physio I’ve ever seen. Emma is so thorough and knowledgeable (and I’ve put her to the test with many injuries over the past 8 years). She’s always been able to have me feeling better with some physical work and rehab planning. I wouldn’t see anyone else. The reception staff are wonderful and accommodating and just good at their jobs. Always a pleasure coming here.
Hi Lachlan, thank you for your wonderful review! We will share your kind words with Emma and the rest of the team :)
Fantastic experience: My daughter hurt her shoulder right before a competition. Not being from Melbourne we didn’t know who to see. We were lucky that Pure Physio had one appointment available and that was with Andrew. He was fantastic and very hands on which is what we were after. It was a 60min appointment and by the time we left my daughter’s shoulder was nearly back to having normal movement. I would highly recommend this practice and the girls on reception were so lovely as well. Thank you for your skilled treatment Andrew. You obviously love what you do and it shows in the professional practice you run.
We are so glad that your daughter had such a positive experience with Andrew. Thank you so much for a lovely review. We hope your daughter did well in her competition on the weekend!
Fantastic experience: Andrew Brady is an amazing physio. Identified muscle imbalances I didn’t realise I had, prescribed the right exercises, explained everything clearly, adapted then to my needs. Cannot speak highly enough of him. Has me moving the best I’ve felt in 15 years.
Hey Nick! Thank you for such a lovely review. We have passed the message onto Andrew.
Fantastic experience: My experience with Pure physio has been great. The reception team was friendly and helpful in organising appointments that suit my busy schedule. Chee the physio was very professional while being approachable and friendly, and assisted immensely in my recovery from Injury. Highly recommend it!
Hi Kunzhao, thankyou so much for your review! We are glad you've had a lovely experience with Chee :)
Fantastic experience: Whilst training for my first half marathon, I developed an injury that I was worried would sideline me from achieving my goal. My running coach recommended I see Kate at Pure Physio. Kate's level of service was outstanding and she worked with me to overcome the injury whilst staying on track for the half. Kate liaised with my Pilates instructor to discuss what I should be focusing on and also to a local running shop to help me find the most suitable running shoes! In addition to seeing Kate, I had several sessions with Jacinda to work on my "form". Jac recorded me on the treadmill and identified what I needed to correct to avoid future injuries and become a more efficient runner. I'm pleased to say that I did run that half marathon injury free and am very grateful to Kate and Jacinda for getting me to the start line!!
Fantastic experience: PURE physio is great. I’ve seen them for back pain and more recently a fractured ankle. Laura, Cathy and Dav in particular were brilliant throughout my recovery. PURE (Laura) assisted with so many aspects of my recovery, including recommending a sport doctor and specialist amongst many other things. The combination of manual and rehab treatment ensures a holistic approach and a speedy recovery. The exercise sheets emailed after each session assist in understanding and keeping on top recommended exercises. All the staff are friendly and very helpful at both Collins Street and Queen Street. I would highly recommend PURE.
Fantastic experience: I have used many physios over 20+ years. I have never had a complete experience like you do a pure physio. Not only do you have physio but its the remediation exercises as well that made the difference. Kate as my Physio and Julia as my remediation expert were a fantastic team who have helped me to break the cycle of needing physio for a recurring lower back issue. Very impressed with both Kate and Julia. Thank you !
Fantastic experience: I found Pure Physio through a friend's recommendation and a bit of research on Google as I got lower pack pain. This place is fantastic and I find that the reviews here really speak the truth. Emma Lee is a fantastic healer. She not only has a unique approach of dry needling which I find very effective, but she also has very in-depth knowledge and attention to details which help me speed up my recovery time. Also, the customer service team is also great. Highly recommended!
Fantastic experience: Kate Senini at Pure Physio was recommended to me by a running friend. I'd been struggling to get on top of a hip tendon issue for a few months. I'd been seeing a different physio and whilst there was some improvement the pain started to shift from the top of my right thigh to my right glute. Kate had a very holistic approach to my treatment and wanted to explore my back flexibility as she thought this might be contributing to the pain. She gave me some back exercises and strengthening exercises and recommended seeing Julia Allan (also at Pure Physio) to increase my core/glute strength. After a few sessions I started to feel so much better. I continue to do my back exercises and core work and I'm definitely seeing the results. I'm back running and have my sights on the Great ocean Rd Half marathon in May! Thanks Kate and Julia for getting me back on track! These girls are definitely worth checking out :-)
Fantastic experience: I came to see Kate and Jacinda after suffering an achilles injury only a few months before I was meant to be running my first half marathon. They were absolutely fantastic! They addressed the reasons behind my injury, giving me exercises to train my core muscles while teaching me how to balance my running. Both Kate and Jacinda would always go out of her way to assist me and nothing was every to much trouble. With their help I managed to run my half marathon pain free (and probably feeling stronger than I would have without my injury and their help). To anyone looking for an excellent physio - I can't recommend Kate and Jacinda highly enough.
Fantastic experience: Excellent!!! Despite my doctor referring me to Pure Physio, I began very hesitantly. Given the pain I was in , I assumed recovery to be long and possibly needing another form of treatment. However Emma's professional skills, continued encouragement and ability address all relevant causes, made the difference.!!! As a result I was able to see good results within a short space of time. The excellent care combined with friendly administration staff made every visit to Pure Physio a positive experience. Thanks Emma and the team!!!
Fantastic experience: I had a very positive experience with Pure Physio. I was supported by both Terry and Cathy. Terry was extremely personable and professional. She was able to specifically pinpoint the areas that were causing me problems and provide pain relief and increase my flexibility and mobility quickly. Cathy was able to help teach me ways to enhance my strength in particular muscle groups and this has helped with long-term rehabilitation. I would recommend them strongly.
Fantastic experience: I had physiotherapy before in another country, and the whole experience was a awful memory for me. However Pure Physio totally changes my point of view on this kind of therapies. My physios, Emma and Cara are beautiful and experienced, who are really good at their jobs. They not only helped me to recover to the normal movement, pointed out the mistakes I missed during the exercises, provided many tips and rebuilt my confidence on the future treatments. ~
Fantastic experience: Highly recommended. I injured my back quite badly playing sport and was in a lot of pain. I started going to Pure Physio as it was conveniently close to work. I initially saw Pat for manual physiotherapy - he is great, really knows his stuff and helped to relieved a lot of pain. After a few weeks I starting seeing Julia for rehab work. Julia is awesome and really nice. She designed a great program for me which really helped to build my strength back up. I am now playing sport again - something which I wasnt sure would happen 3 months ago. I highly recommend this place.
Fantastic experience: Kate whilst the team are all fabulous!Emma Lee – what a great asset you have on your team. Emma has treated me with a holistic approach which I have appreciated, we often joke as Emma has infiltrated my work life- I have a new desk chair and seating position, I drive differently, I sleep differently and even last week she was teaching me a new technique to get out of the car! She is amazing she has taught me so much and I am a lot more body aware and she does it all with a smile on her face. She even has a smile on her face when I am winging about the boring rehab-she has given me a leave pass on these now. Emma is a delight what an asset! I would recommend anyone to have treatment at your clinic .I have actually recommended her to some of my colleagues
Fantastic experience: I had never seen a physio in my life before and i was a bit skeptical to be honest at first, but i took the plunge and gave it a shot as being healthy and active was one of my goals of 2016. I saw Hugh and Annie at the start of February 2016 at Queen Street, regarding my ongoing right knee pain that i suffered from running back in 2014. Hugh explained to me what was actually happening to my knee after my first consultation and this was followed up by an assessment with Annie on my running posture and technique. From there i was put on a strengthening program on my weaker muscles as well as being taught massage exercises on my affected muscles. By late March i was running 2km with interval breaks, i was still experiencing discomfort from time to time after runs but by late April i was running 5km with no breaks and experiencing no pain at all after. I felt this whole experience was managed professionally and i particularly enjoyed the gradual progression of exercises that was given by Annie after each consultation and the close monitoring by Hugh in making sure i was on track. I've gained my confidence back in running again and i would definitely recommend in giving Pure Physio a try!
Fantastic experience: I came in with really bad back pain. My back was sore because the nerve was irritated which resulted in muscle spasm, pain and reduced strength and function of the leg. My physio (Emma lee) worked on my back really well. After the 1st session I felt much better, she is still working on my back pain & some rehab sessions. She is very friendly & takes very good care of the patient. I would really like to recommend Pure Physio. :)
Fantastic experience: After being referred by a workmate to Pure Physio I worked with Emma Lee on a leg strain that was further complicated by a recent diagnosis. Emma was very dedicated and engaged with my treatment and created a lot of relief for me. She gave me exercises, we discussed exercise plans and gave me a referral for and excellent sports doctor. Emma made me very confident in her treatment whilst talking through processes and explaining the mechanisms of my movement and techniques to strengthen weaknesses. I would confidently recommend her to anyone who is seeking out a professional, knowledgeable and engaged physio.
Fantastic experience: I have had a fantastic, and really positive experience with Kate and Julia at Pure Physio and couldn't recommend them more highly. I was anxious about 'knee pain' after running my first half marathon in October 2015. Kate assessed me and then referred me to Julia for some rehab/glute strengthening etc and I've kept up the exercises, and regular sessions with Julia to the point now, where I'm running pain free; just did the Run for the Kids (and felt good); and can now just continue with my own maintenance exercises and keep running!
Fantastic experience: pure physio are awesome!! from start to finish they really take care of you and always treat you individually and not just another customer like some other places. Hugh really took the time to go over with me what my issues where with a long standing back problem and made sure I was clear on the plan of action we would take. each session it felt like a really progression and Hugh was always keen to make sure we where moving forward with my physio. He also introduced me to dry needling which I would really recommend!!! I also saw Rian for my rehab and he was great. Just like Hugh he set out a clear plan on where the treatment was going to go and always pushed me to my limit without making me feel pressured to over do it at any point. New things to try each week also kept the rehab interesting which always helps!!! thanks to these two guys and pure physio as a whole I can happily say my back has improved massively and would not hesitate in recommending them to anyone!!! thanks guys!!!!!!
Fantastic experience: Great results driven by great people. After ignoring multiple shoulder dislocations for 20+ years I finally had surgery and had to teach my arm to work again. Enter the Kate and Annie team. Their fantastic approach made physio easy, fun and an education. The results were measurable each day as progress was obvious as I worked through each set of fortnightly exercises. Stick to the program and trust in their advice and I'm now doing things I hadn't been able to do for years. Physio sceptics prepare to have your reality changed, mine was.
Fantastic experience: I am very grateful to the staff at Pure star, particularly Julia Allan and Kate de Bruyn. Kate was my manual therapist and did treatments on my injuries, while Julia was my rehab therapist and designed a great program to help me become stronger and hopefully not re-injure myself in the future. Both Julia and Kate are really nice people, and you will feel really comfortable getting treatment from them. The staff at the front desk are also great. I strongly recommend going to Pure Physio if you have an injury, because they will heal you!
Fantastic experience: Pure Physio a great place - Emma Lee has been treating me for the last few months, she is the Ninja she is great at dry needling and has so much strength she has a bubbly personality and is a fantastic physiotherapist always encouraging me. My rehab physio therapist Julia Allan is so patient and is great at showing me my exercises to strengthen my knee great persononality very gentle and calming. Thankyou to both of you. Strongly recommend Pure Physio Mary Di Giovanni
Fantastic experience: I've had chronic neck and shoulder pain and headaches for the past eight years or so, as a result of a desk-bound job and stress. Over the years I've tried many approaches to help the pain, at great financial cost, but found any improvements to be very short term at best. I started receiving remedial massage from Emily nine months ago, and was immediately impressed by her obvious skill. I’ve had massage of many sorts before, and have found that the therapist was either too gentle or too harsh, or did not inspire confidence. Emily always gets it just right. When I first visited Emily I was doing no physical exercise at all, due to my pain levels. After the first few months of seeing her once a week, I was confident enough to start practising yoga again. As more time has passed I’ve become more physically active and the pain has become much less of a focus in my life. It still flares up, but I’m confident that I can manage it. I now see Emily every three weeks, and this is enough to keep on top of things. I also had some physiotherapy sessions with Laura. As well as giving me some useful exercises, she also looked at photographs of my desk set-up, and gave me some tips on how to improve it. As a result of the changes I made, I experienced an immediate improvement in lower back pain.
Fantastic experience: I went to Pure Physio after suffering from pain in both shins ( shin splints & tendonitis ) for about 5 weeks, Kate and jacinda quickly diagnosed the problem and set about a programme of recovery but also getting to the root cause of the issue, this they broke down into a number of steps/building blocks taking my running back to basic’s all during this time both Kate and jacinda made themselves continually available and were both a great motivational force. Since then i have found both of my legs to be pain free but also my running has greatly improved in both technique and form. i can not recommend Pure Physio team highly enough, from Magi and Amanda on reception who make you feel welcome every time you have an appointment to the knowledgeable and fun Kate and jac.
Fantastic experience: I cannot recommend queen street pure physio enough. I have been seeing Kate for about 2 years. She has gone above and beyond with treating me. I had extremely bad hip and nerve pain, along with bad posture and weak muscles. I had seen a few doctors and therapists re my hip pain before Kate, even had a MRI done but none of their treatments helped, at all. Kate was able to find the issue within the first appointment and I finally felt relief after years of pain. Kate continues to treat me by helping me to build a stronger body in the gym. The reception staff are always friendly and really helpful.
Thankyou for this amazing review of Kate. She is definitely an amazing physio.
Fantastic experience: I cannot speak highly enough of Kate and the team a Pure Physio! Following a knee injury that left me questioning my return to teams sports, Kate worked wonders! She is an absolute expert in her field and the most knowledgeable physiotherapist I have met! Throughout my rehab, Kate was incredibly supportive, patient and understanding. Her encouragement, reassurance and ability to hold me accountable is what motivated me to stay on track with rehab and trust the process! I have since made a full recovery and I am back playing team sports with no knee pain at all. If I could give a 10 star review, I would! I can’t recommend or thank Kate and her team enough!!!
Hi Grace, thankyou for this lovely review of Kate! We are glad Kate has been able to help you get back to normal life after your knee injury.
Fantastic experience: After thinking my weekend warrior days were done, Andrew and Jess put in both the time and effort in helping get me back out there and running again. They, and the Pure physio team all showed genuine care and interest in my recovery, and importantly, implementing changes to ensure longevity in my ability to run pain free. I can't thank them enough.
Thank you so much for your review Chris! We are thrilled to hear you are back to pain-free running and will pass your thanks onto Jess, Andrew and the rest of the team!
Fantastic experience: Kate is very experienced and I feel so much better now compare to the first time I saw her. Highly recommended Kate.
Hi Cecilia, thank you for your wonderful review! We will share your kind words with Kate and the rest of the team
Fantastic experience: So glad I made an appointment here. Friendly, professional staff, got an appointment within 3hrs and correctly diagnosed within 30min! I can definitely recommend this physio! Thanks Pure health team
Thank you so much for your review Glen, we are so glad you had such a great experience!
Fantastic experience: Roy & Andrew were super knowledgeable and helped my progress to recovery. I was very fortunate to have chosen this clinic as they are 2 of the best physios in the country.
Thank you so much for your kind feedback Auron! We are so pleased you had such a great experience with Roy and Andrew
Negative experience: Arrived for my appointment only to be told there was no booking for me, even tho I had booked 3 days earlier. I was then told I could go and see a practioner at their other studio 30 mins later. So I set off walking there, then I get a call saying sorry its actually another hour wait on top. Not great when you're actually in pain!
Hi Adam, I have looked into your comments posted alongside your one star review. Unfortunately the online appointment you scheduled was for November, rather than October. This is why when you arrived at the clinic there was no immediate booking for you. The service you were attempting to book is currently closed due to Government directed COVID-19 restrictions, and therefore the first available appointments for this service that are displayed online, are for November. Hopefully you were able to seek treatment elsewhere and are on the improve. Being in pain is certainly no fun and we are sorry we weren't able to be the organisation to fix you this time. Kind regards, Andrew
Fantastic experience: I had desperately tried to run a number of times over the years, but that always resulted in nasty hip injuries. Kate has worked with me to not only correct the injury, but to help me understand why it was happening and how to prevent it in future. I'm finally running and loving it! Thanks Kate, it's worth the effort of the sessions along with rehab. I strongly recommend Pure Physio if you really want the results.....
Thank you Sue! I have shared your positive review with our team. It is always great to receive feedback and great to hear of your success. Hopefully you will be enjoying a run this weekend! Andrew
Fantastic experience: Can't recommend Kate highly enough, my chronic upper back pain is resolved. Kate did a thorough assessment, explained treatment, educated on cause and prevention and set exercise homework for self care and management. Not only has the pain gone I now know how to ensure it doesn't come back.
Fantastic experience: The team at Pure Physio have been amazing! I have been seeing Kate for a year now and highly recommend her! I had some issues with my back and didnt realise the extent till visting Kate. She has been amazing with giving exercises and recommendations. We have been able to get my body to a place where I dont live in pain on a daily basis. I recommend anyone having pain to seek help, physio really does wonders. Thank you so much Kate and team ❤
Thank you Madeline, we really appreciate your super positive feedback! It will definitely be passed onto Kate and the team at Pure Physio
Fantastic experience: Cannot recommend the team at Pure Physio enough, especially Kate. I started seeing Kate following a serious car accident which resulted in a back injury. Kate has helped significantly reduce my back pain and has also helped me achieve things in life and at the gym I was told I would never be able to do again. I feel grateful every day for the quality of life that Kate has helped me achieve and the empathetic approach she has maintained following such a traumatic experience in my life.
Hi Amanda, thank you so much for your incredibly kind feedback! It's great to hear that you have had such a positive experience with Kate and Pure Physio, we will certainly pass your kind words onto Kate and the rest of the team
Fantastic experience: After the Xmas getting a sound sleep was a nightmare for me due to the pain in my neck and left hand. I was hardly able to sleep for an hour. I went to the GP and have an MRI done. My MRI report reveals that I was having a degenerative disc problem at C6 and C7 cervical spine and that is why my nerve was got pinched. I was totally lost and scared, thinking whole night about the surgery or ever I will get rid of this problem because I am still 30 years old and lot to achieve. My GP referred me to Pure Physio queen street clinic and then I met Mr Ciaran Lambe and the way he handled my problem is fabulous. He motivated and boost my confidence that everything will be perfect within a month. From the first day of his therapy I was started to get good sleep. He suggested me few exercises to do at home and now its been over a month and I am perfectly alright and living my life as a normal person. I must say Mr Ciaran Lambe is gem of a person and he is very friendly, you will feel comfort and safe under his therapy.
Fantastic experience: Awesome professional staff
Thanks Chris. I will let the team know of your positive experience!
Fantastic experience: Best physio, hands down!
Fantastic experience: I have seen both Kate and Zoe for different conditions and can't rate them highly enough. The Queen st clinic is fantastic. It's clean and well presented and the reception team are always lovely.
Thanks for the feedback Mikala! Always nice to have the whole team - from reception to clinician - recognised. Enjoy the weekend. Andrew
Fantastic experience: A fantastic physiotherapy clinic! Their two-physio approach worked wonders - Ciaran and Liz did an incredible job helping me rebuild the strength and flexibility in my ankle after almost two years of persistent swelling, weakness and general comfort. Their reception staff are also lovely and extremely organised. I couldn't have asked for a more professional and positive experience with Pure Physio.
Thank you for such a positive review Madeline. I will share your experiences with the team today - no doubt they will get a boost from your kind words. Andrew
Fantastic experience: 10/10. Always over delivering upon each session. Very talented team of professionals, ask for Kate and Liz at Queen St! They do wonders. A holistic approach which has seen drastic improvement week on week. Reluctant to see other physiotherapists after coming to Pure Physio.
Thank you so much for the positive feedback! I will pass it onto Kate and Liz. Really great to hear of your week on week improvements.
Fantastic experience: Just went to see Hugh for my sprained ankle and he was exceptional. Very knowledgeable, efficient, great attention to detail and approachable. He provided great exercises to do at home to improve my injury. I'm looking forward to my next appointment.
Fantastic experience: Emma Martel is an excellent Physiotherapist. I had a painful/jammed feeling in my back for over 1.5 years and saw at least 3 different physios, an osteopath and various other health professionals but no one could provide effective treatment. I’ve seen Emma over 2-3 months and the pain is all gone. She is magic. Am so thankful to have found her.
Fantastic experience: Amazing! Best physio in town because they really care about their patients
Fantastic experience: Best physio ive been to. Hugh was fantastic in treating my shoulder on and off for the passed 2 years and I recommend all of my friends to this clinic because of Hugh. Staff are also very friendly and its easy to book.
Fantastic experience: Andrew could not have been more help, was calm and provided very good exercises, and was a nice guy to deal with - I highly recommend him and Pure Physio.
Fantastic experience: Emma and Dave were absolutely fantastic. They helped me work through an old injury I thought was never going to get better. They were both very professional, friendly and patient. I can't believe the difference it has made! Thank you both :)
Fantastic experience: Working with Kate, Dave and the team over the last few years to help my running has been amazing. Not only are they extremely friendly, knowledgeable and diligent but they have also helped me to look holistically at the relationships between strength, technique and injury. Every time I have come to Kate with an issue she has known the best treatment immediately, and after a series of small lower-leg injuries recently she referred me to Dave who identified improvements to my running style and gave me exercises to address the gaps in my strength. With their help I just finished my second marathon in my target time and I am improving my running every day!
Fantastic experience: Liz and Emma not only caring but amazing at identifying root problems and taking a practical whole body integration treatment approach. Results and changes are immediate and lasting
Negative experience: Really Bad Reception. They sent me the appointment reminder on Sunday, and I called the office trying to cancel my Monday appointment but nobody answered, so next day morning 8:30 am I called them again and told them I want to cancel my appointment and they told me they will charge me cancellation fees! I told them I tried to contact them yesterday but nobody answered and they said that's fine if you come to our appointment next Monday we will fix the fees up for you. But when I came to the appointment next Monday, they still charge me $50 cancellation fees and tell me "fix it up for you" means "make you aware of the fees and you will still have to pay the cancellation fees at the counter" !!! ??? Does anybody understand "fix the fees up" as "make you aware of the fees and still have to pay at the counter" The reception tells in a really misunderstanding way. Actually I really don't want to write bad Google reviews as I had been with Pure Physio for more than half a year and had long-term relationship with the physiotherapist, but the reception's attitude makes me feel really angry about it. If if they tell me clearly that we can reschedule the appointment to next Monday and you will have to pay cancellation fees over the counter, I think I can still insist with my original appointment although I feel very tired that day. But they told me they can fix the fees up and made the customer misunderstand and force me to pay the $50 dollar. Very disappointing!!
Fantastic experience: I am so grateful to the friend that recommended Pure Physio to me as part of my recovery program from surgery after breaking my ankle in 3 places and dislocating my foot. The physio treatments by Kate Senini and the rehab program from David Palmer made a significant difference in my recovery. I am stronger now than I ever was and my balance and flexibility is that of a young person (and I just turned 60). It is all thanks to Kate and David and I am very thankful my recovery was in their capable hands. If you are recovering from surgery I suggest you consult with a physio as soon as possible – it will make all the difference in the long term. Thank you very much again Kate and David - you made be a better person physically. Regards – Jill
Fantastic experience: 2018: "Emma Lee" is the first person I go to with any injury. I (and my family) have had remarkably speedy healing of a variety of injuries thanks to her professional and attentive care. She always goes the extra mile - with technological interventions, massage, exercises and brilliant advice. - I had neck pain with just 3 sessions my neck pain began to leave me. - i had the calf injury which affected my back and movement : Emma implemented various exercises which helped me greatly in dealing with lower back pain. Can't recommend her highly enough. 2016 : I had real issues with my back and my leg due to calf muscle tear. "Emma Lee" has healing hands. Her expertise in my pain release is outstanding. She knows exactly where I have restrictions in my back and legs. And very gently but effectively relieves the pain. She listens to my problems and has been very effective in helping me. within 2 sessions only she managed to put me back on track again. Thanks heap Emma. Strongly recommended.
Fantastic experience: Great staff, always friendly, from the receptionist to be physio’s. I clomp in and am greeted with a smile and friendly conversation. My physio does not rush my appointment, always very present and thorough throughout the treatment. By the time the appointment is over I am floating out the door with a smile on my face. Always do and will continue to recommend. Top service, can not be beat
Fantastic experience: Great staff. From the moment you walk in, the reception desk are super helpful and kind. Then I met Emma, Liz and Martina who have worked together to fix my terrible posture, so much so, that friends at the gym are asking how come I am lifting more weight each week? It was most to do with posture and a slight imbalance. Little things even long time lifters may not see. Very impressed. Thank you for looking after me. I visit both the collins Street branch and the Queens Street branch.
Fantastic experience: Excellent Physio in the heart of the CBD. I had a full ACL reconstruction late 2018 and have fully recovered with Ciaran Lambe and Liz Edlin being instrumental in my recovery journey. Working in tandem Ciaran and Liz showed me how to manage my muscle soreness, and gave me comprehensive exercise routines to get me back to pre-injury state. The front desk team are also very friendly and do their utmost to help with booking flexibility. Highly recommended!
Fantastic experience: The team are very knowledgeable and friendly. I've been coming here for a few years since I started playing rugby union, and the physios I've seen have been excellent at explaining the how and why of injury causes and rehabilitation.
Fantastic experience: I've been visiting Pure Physio (and David Palmer in particular) on and off for almost a year, but was consistently going weekly for about 4 months with a knee injury stemming from glute weakness and poor running form. Thanks to David and several of the manual physios, I have increased my cadence by 20spm and am feeling better than ever. When I went, I couldn't run at all without pain that would often last (and worsen) for days. I'm now 99% pain free, and have completed several big goals (oxfam 100km walk, great ocean walk) with their support. Going to the physio means putting in the work at home and in the gym, but the staff at Pure Physio make you feel like it's achievable. Cannot recommend highly enough!
Positive experience: I went with a severe back pain. The professionals there were good and able to understand the issue better even though I feel sometimes difficult to explain the type of pain I am getting. After 2 - 3 sessions I can see lot of improvement and doesn't have the pain anymore.
Fantastic experience: Friendly staff. Professional and caring about your issues
Fantastic experience: So impressed by the skill, professionalism and friendliness delivered by Julia at Pure Physio. I have regained full mobility with no pain over the course of eight weeks and couldn't be happier. Thank you so much.
Fantastic experience: They provide an excellent service.
Fantastic experience: I was recently treated by Julia and David at the Queen St. office for tennis elbow and shoulder issues. They educated me along the way which allowed me to continue with the physical activities that I enjoyed. My treatment also centred around my goal to compete in a Spartan race in mid-November and I was discharged about a month ago....woohoo! My experience has been extremely positive so I highly recommend you go see Julia and David.
Fantastic experience: Great physio's. Knowledgeable, professional and engaging. Emma and Dave helped me address recurring injuries and back pain by treating the underlying issue of my poor posture. Its been genuinely life changing. I wish I'd found these guys years ago!
Fantastic experience: Great service and good location. Went to Julia Allan with a sore neck. Treatment was just the job i needed and after just a couple of visits could really feel the improvement. Would absolutely go back again.
Fantastic experience: I have been treated by Julia Allen the past couple of months, combined with David Palmer’s rehab exercises. Would recommend both of them as they are both awesome at what they are doing, and great people as well. Before moving to Australia I have had a shoulder/neck injury for 6 months, and the physios back home in the Netherlands couldn’t get it fixed. Julia found the source of my problem very quickly. After the first treatment I already experienced first improvements, and over the past few months it has been steadily improving. Besides getting me fixed up, Julia is also very good in articulating what she is doing and why. Also, as I’m new to Melbourne she’s been a great tour guide and suggested me some cool places to check out! David has been working with me to improve my strength and endurance, to get a better posture. He has provided me with great exercises and very clear instructions on how to do them. He created the right balance between having challenging exercises and keeping control of what my muscles can handle. I have improved a lot over the last months and feeling very fit! Thanks Jules & Dave!
Thank you for this stellar review Twan! We are so pleased to heat that you had great experiences with both David and Julia, and are trilled to hear of your progress! Kind Regards, The Pure Team
Fantastic experience: From pain to sports performance! I started seeing Kate last year to help with my chronic pain knee and lower back pain. She provided physio therapy treatment and created a personalised exercise program for me to complete at home. After 1 week of following Kate's treatment program, I already noticed a positive difference. I then added appointments with Liz (rehab physio) to improve my running technique and strength training. Both Kate and Liz are fantastic! They're friendly, provide great service and they're excellent at what they do! In the last 12 months, I have gone from chronic pain to comfortably completing 1000 Steps, running the Tan for the first time (and several times after that), walking the 50km Oxfam Trail, completing a 10km run and next month completing a 100km bike ride. I have worked with Kate and Liz to train my body for these sporting activities, and I will continue to work with them as I take on new athletic challenges in the future. Thanks to Kate and Liz, I have realised that physio isn't just about relieving pain, it's also about health maintenance, building up strength and developing techniques to improve your athletic performance. Don't wait for pain to occur before seeing Kate or Liz. If you have a sporting challenge or goal that you want to accomplish, then I highly recommend making some time to see them. You won't regret it!
Fantastic experience: I visited Pure Physio after dealing with hip and shoulder pain for months on end. Kate worked on my hip for only two sessions and I already feel 90% better. She is now focusing on my shoulder pain and has helped immensely with improving my posture and general quality of life. Cannot recommend highly enough!
Hi Zak! Thanks for the wonderful feedback! We agree that Kate is fantastic and that is excellent news to hear of how much she has improved not only your pain but also quality of life. Keep on smiling! The Pure Team
Fantastic experience: When I first contacted Pure Physio in 2015 I felt broken. I had been experiencing some form of back and neck pain since my teenage years. This culminated in my early 40s after my second child when I herniated a disc in my lower back twice in two years. I had always tried to keep well with cycling and yoga and had tried many different therapies. Over the years I had become unhealthily dependent on my chiropractor. In a moment of clarity prompted by my partner who pointed out that my back had been worse since I had started seeing a chiropractor, I stopped all therapies and activities and was given a health plan by my very sympathetic doctor who recommended physiotherapy. I'd never tried physio before always opting for more alternative therapies. I decided to make an appointment with Emma Lee based on her reviews. It is no exaggeration to say that Emma completely changed my life. I initially made the appointment because I had a jagged pain that shot down my leg. Emma's extensive knowledge and keen instinct accurately diagnosed what was causing the pain, treated me bringing instant relief and referred me to Annie who created a customised exercise plan. Annie is also very knowledgeable and easy to work with. Emma took videos of my movements and together with Annie the pair went on to treat and address my every ache and pain, completely rehabilitating my health. Emma fundamentally changed the relationship I have with body and gave me the confidence to use it in a normal way. I no longer even consider myself to have a "bad" back. I live my life pain free which feels like a minor miracle. Emma is compassionate, knowledgeable and very hands on. She loves the puzzle of working out what is going on in your body and has an instinctive, healing touch that makes her easy to trust. Immaculate and likable, sessions with her are a pleasure and an education. She has an accessible way of describing what is happening in your body that makes it easy to understand and follow her treatments. Her treatments bring instant relief but more importantly her in depth knowledge of her profession and her skillful application of her wisdom means that no ache or pain is beyond a genuinely lasting solution. My only caveat would be that you get out of your physio sessions what you put in. I followed Emma and Annie's advice to the letter, doing my exercises regularly. All of the programs they create are manageable and require no special equipment. I especially liked that there was no hard sell to join up to affiliated Pilates or yoga sessions. The whole team at Pure Physio are professional and have a considerate and sympathetic approach focused on your health and comfort.The insight, knowledge and practical exercises that I gained from my sessions with Emma and Annie are still useful now. Emma is an amazing physiotherapist and a genuinely kind and caring person. I moved overseas a year ago and even now I still feel extremely fortunate and grateful that I found Emma and will never forget the difference she has made to my life. Thank you Emma x
Hi Kathleen, We are so thrilled to hear of your wonderful experience here at Pure Physio. I have passed this message onto both Emma and Annie who are delighted to hear of your changes, both physically and mentally. We agree - they're awesome! Kind Regards, The Pure Physio Team
Fantastic experience: Emma was a truly remarkable person and therapist. I saw her on an improvised booking while on vacation and found her to be the most knowledgeable and effective therapist I've ever worked with-- made me want to move to Melbourne to continue working with her! She opened up my hip joint in a way I never thought possible in a single session, in addition to offering invaluable gait coaching. Don't pass up a chance to work with her!
Hi Chris, Thank you for your wonderful review of Emma! We think she's pretty awesome too. Hope the rest of your trip was excellent! Kind Regards, The Pure Team
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