Illawarra Physiotherapy Centre

Negative experience: I do not recommend this practice, I’m sure you can find one that actually cares about a patients care. I have attended twice a week for a month now and not only have I wasted my money to be told of the same stretches and exercises but also wasted my time and energy. I had to cancel an appointment due to a family emergency on the same day of my appointment. My cousin had fallen ill at kindy and there was no one else who could pick her up and look after her other than me. Instead of bringing my sick vomiting cousin to a Physio appointment with me I thought it would be best to reschedule. They proceeded to charge me a $80 FEE and asked me to email explain my reasoning. Not only did they get back to me with the wrong information (clearly haven’t read my email), but they also continued to argue with me about how their policies stand for every patient. Working in a health environment gives me an insight into patient care, but this practice and their procedures have no care for a patient and their care. They just want to get the payment and provide “treatment”. The physicians are good but the administrative and managerial services need to be revised.

Fantastic experience: All the physios here are fantastic, can always get a booking quickly and they are always on time. Everyone is friendly if only Illawarra medical centre could take a leaf from their book

Positive experience: Pushing you to your limit, I am now able to walk much better and without pain, thank you. Always caring and friendly.

Fantastic experience: Excellent service, easy to deal with. Lenore has been fantastic in helping me on the road to recovery. Thanks

Fantastic experience: For some time now, Lenore and her team have been looking after me with "pre-habilitation" leading up to a knee replacement, and with strengthening up a dodgy shoulder. The knee op. went well and the pre-hab was well worth it! Recovery is going very smoothly and the surgical team [and myself] are very happy with the results. I highly recommend giving Illawara Physiotherapy a visit to help with prehab & rehab, as well as general upkeep and mobility!

Fantastic experience: The staff are very caring and understanding , have great expertise in their treatment to help you to get the best outcome of your injury. I highly recommend using Illawarra Physiotherapy.

Fantastic experience: Good service. Good pricing and convenient location

Fantastic experience: Doctor Lenore is very good with diagnosis and treatment. Initially I went with very less hope as i have been to 3 doctors before her and my pain along with swelling in my legs never reduced. Im really happy that I could walk again normally without suffering in pain. Shes really very good in what she do. Thank you team.

Fantastic experience: Always receive friendly, personal, and professional care and service. Everyone i've worked with has been great

Fantastic experience: The staff were all friendly and kind. Very knowledgeable and helped me to recover with a very detailed plan of exercises. got me back in competition cheerleading in 8 weeks after a small tear in my ligaments of my ankle.

Fantastic experience: I highly recommend Illawarra physiotherapy for their professional treatment and management of pain and diagnosing sporting injuries. They are very attentive and will derive a suitable exercise plan to meet your needs. Staff are happy to provide any advice you may have between physio sessions which I found to be very helpful. Overall a positive experience with the team at Illawarra :)

Fantastic experience: I went to Illawarra Physio with neck/shoulder/upper back pain. I saw three physio's there; Dylan, Monique and Lenore. All were professional and very welcoming and friendly. Dylan did my initail plan and gave me exercises to follow, this plan was very detailed and the exercises were demonstrated to me and I was encouraged to mirror them back to make sure I was doing them properly. I now have very little to no pain at all and have a detailed plan as to the exercises I should keep up with so as to strengthen my neck, upper back and shoulders. My only tiny gripe is that my health insurance fund didn't cover more of the gap fee, however this is nothing to do with Illawarra Physio. Hopefully I don't need to return, but they'll be the fist ones I go to if I do. Thanks so much guys!

Fantastic experience: Illawarra Physiotherapy Centre have been looking after my sons for close to a decade. They always listen to their patients and structure their care to suit each individual situation. The same person is there with you all through your journey and this is not always the case. Special mention to Michaela and to Monique. So yes I would recommand them 100%.

Fantastic experience: Very friendly staff. Reccommend for sure.

Fantastic experience: This is an excellent Physio practise. Professional and supportive staff and great facilities.

Fantastic experience: I suffered a plantar fasciitis injury about two years ago. Being a stubborn old male, I just carried on trying to ignore the pain. Eventually after many months of walking with a distinct limp. I decided to do something about it. I live local so thought I would give a local physio a go. For the past six weeks I have been receiving wonderful treatment and recovery exercises from Mikaela. My experience has been great and without being too dramatic it has been life changing. With the correct exercises and muscle manipulation I have now been able to walk again without the annoying limp. With further ongoing help I am sure I will soon be back on the walking trails and even the odd run. Cannot thank you enough for the service you provide and I certainly do recommend Illawarra Physio Centre to anyone who is suffering debilitating pain.

Fantastic experience: I would recommend Illawara Physiotherapy Centre for their friendly and professional customer service. Courtney and Mikaela were very helpful and genuine. Support local Business in Ballajura.

Fantastic experience: Very happy with my experience here! The team has helped improve and manage my neck and lower back issues.

Fantastic experience: Wonderful staff from the front to my physiotherapist. The experience was very pleasant with great resaults.

Fantastic experience: From the first time I walked in, the Reception staff were friendly & informative. My first appt was with Monique Godding, such an amazing young lady who new exactly what treatment I needed. Monique explained everything to me, I am feeling so much better because of the physio sessions & the treament plan & Goals set to manage my BPV. I can't thank Monique enough, I would definetly recommend Illawara Physiotherapy Centre you are all doing an amazing job thankyou again Monique :-)

Fantastic experience: Thankyou ladies for fixing the problem fast and efficiently. Great expertise in accessing the problem and fixing it in a short amount of time thankyou.

Positive experience: Lovely caring physiotherapists. They do a great job.

Fantastic experience: It's the best place to go for physio. They plan the treatment so well and the doctors explain so well. They really pay attention to the details, and treat with care. So thankful for their amazing and kind treatment

Negative experience: I got an email from "Lenore" to leave a review for being a customer.... obviously you arnt aware that I came in for a back issue where I couldn't even walk, all that happened at the appointment was a little feel on my back where the problem is, and discussion in the next 8 sessions to get me back to normal, came out feeling worse then I did as nothing was done to releif my back. I cancelled all the appointments you booked for me the next day, then I went somewhere else, got instant relief and within 3 session that I booked on my own term. Your place of practice has a cult vibe I do not like, and defently feels you are more about the money than actual care for your customers. If anything I should be asking for a refund as nothing was done to help me apart from some tape on my back and a couple of stretches for me to do. Thanks for sending me an email to make sure I leave you guys a review on my experience I had here.

Fantastic experience: Verry prompt and caring, it shows you love what you do and go above and beyond. Big shout out to Monique and thank you. All the staff are very professional and knowledgeable. Have been going here when the need arises for a few years now.

Fantastic experience: I would like to give 5 stars for the exceptional service given by Mikaela. She was very easy to work with and gave honest and apt advise. My recovery has been progressing well because this. I will be recommending this physiotherapy centre to all friends and family!

Fantastic experience: Highly recommend the team at Illawarra Physiotherapy centre. I have been going for a few months now and have seen Lenore, Courtney and Mikaela, who have all been super professional, polite and helpful. So glad I started going here for treatments and the clinical exercise classes, and have been feeling so much better.

Positive experience: Friendly, professional and welcoming.

Fantastic experience: Amazing staff at Illawara Physiotherapy centre. They care and listen. Won't go anywhere else now.

Fantastic experience: I would recommend this team of lovely professional friendly ladies who get the job done. Both hubby and I have used their services for multiple things and you can also have a laugh.

Fantastic experience: The staff were very helpful and explain possible treatments for my problem.

Fantastic experience: Very friendly and professional team. I feel relaxed as soon as i walk in. Thank you all for your great service.

Fantastic experience: Knowledgeable, professional respectful and without the patronising arrogance of many in the profession. Highly recommended.

Fantastic experience: Great physio, they really look after you and are really thorough with their work.

Negative experience: I was turned away whilst in pain as they were waiting on a payment from DVA. I was willing to pay upfront, however they still chose to turn me away until they had received payment from DVA even though it was confirmed they would be paid by them. Highly disappointed in them putting money over people, even though they were confirmed to be paid.

Fantastic experience: Happy with the service of the Illawarra Psychotherapy Centre. Highly recommended.

Fantastic experience: I cannot praise the ladies at Illawarra physio enough. I have been going there for approx. six months and have had a lot of help with my back issues (I can actually touch my toes now) and general health. I find myself looking forward to my next session. Lenore and her staff have been most accommodating. I happily tell everyone how amazing it is.

Fantastic experience: Lenore and the team at Illawarra Physio are incredible. They have helped my teenage daughter recover from a netball injury quickly and stronger than before. Would definitely recommend them to anyone who needs physiotherapy treatment.

Fantastic experience: Very professional, helpful and really works towards your issues.

Fantastic experience: Was recommended to Illawarra Physiotherapy Centre by a retired nurse who I met at a weekend markets. She insisted that all the girls there were all very competent and professional. When I arrived there, I found out that I was to see a girl called Monique. What a lovely name, but I know so very little French! I shouldn't have worried, because she spoke Aussie-English and soon had me so relaxed while she worked her magic on my back. "Merci beaucoup" (Thank you very much) Monique!

Fantastic experience: Monique was fantastic, highly recommended her and the whole team.

Fantastic experience: I have been going for 5 weeks now, being treated for lower back pain after waking up one day unable to walk without pain. They really assess you, listen to you, are very knowledgeable and get to work straight away. I have looked forward to going every week and have seen a massive improvement in my pain. I wouldn’t hesitate to go back for other issues I may experience in the future.

Fantastic experience: Illawarra Physio is a highly professional, organised environment which makes it a trustworthy, genuine physio! I would recommend it to people in need of treatment as the staff are well-trained, empathic and reliable

Fantastic experience: Friendly and professional staff, dedicated to produce good results for their patients. I definitely recommend IPC.

Positive experience: I really appreciate the care and support I receive from the physiotherapists. I wish you would fix the door so that I can open it!

Fantastic experience: Great results from very knowledgeable physiotherapists. Very friendly and welcoming staff Highly recommended!

Fantastic experience: Got sent there because of a back injury and the work all the ladies do there is nothing short of incredible. incredibly friendly vibes and can chat freely. highly recommend

Fantastic experience: Lenore and her team offer excellent service. They are professional, welcoming, and committed to their patients with regular communication and clear treatment plans. The added bonus is if you live in the area the Centre is a short drive away and there is free parking. The flexible opening hours make it easy to access appointments. My husband and I highly recommend Illawarra Physio.

Fantastic experience: Very happy with the results in such a short period of time. If you are reluctant to try Physio due to being short on cash like I was, Illawara Physio is the place to go. From the first visit I was given what must have been the correct exercises and I put in the work myself every day, and only 4 visits in I am feeling much better in my neck and the pins and needles running down my arm have gone. I know I need to continue my exercises to continue to be pretty much pain free, but Illawara Physio has armed me with the skills I needed to continue my journey to better health. Even if only for a few visits, go and see them... definitely worth every penny!

Fantastic experience: I have been treated for a wrist/arm injury (from netball) and I'm pain free now after 6 weeks. I would recommend Illawarra Physio the next time you need a physio. Everyone I have dealt with has been amazing, thank you!

Fantastic experience: Lenore and her team make you feel very welcome and have been of immense help over the last few weeks assisting me to manage my back pain. Cannot recommend them highly enough. Excellent physio care.

Fantastic experience: My husband went in with bad back pain, Great service, always better after his visit. Providing suitable exercises for his problems. He said they are very nice, friendly and know what they are doing.

Fantastic experience: Staff are always very friendly & helpful. Rooms are neat & tidy & always on time. I would definitely recommend them to anyone.

Fantastic experience: Very professional, treatment and diagnosis was accurate unfortunately had to stop due to recommendation by orthopaedic surgeon to let injury heal as not a lot could be done. Frozen Shoulder, no therapies can cure.

Fantastic experience: Lenore and the entire Illawarra team are professional and committed to getting people back to their normal level of activity as quickly as possible. She overhauled my gym program (much needed) and things have improved so much with my training. Couldn’t be happier and would recommend this practice to anyone with general muscoskeletal problems or sporting injuries. They are friendly, helpful and very responsive which is refreshing.

Fantastic experience: Lenore and her team always provide professional and caring treatment. Fully recommend

Fantastic experience: Friendly, skillful, definitely helped!

Fantastic experience: With my son Tama this being his first injury, the staff were so dedicated and supportive as well as super helpful which made the situation so smooth and easy. Thank you ladies for everything really appreciate it.

Fantastic experience: They listen, properly investigate your issue the tailor a treatment/recovery plan specific to your issue. They are at the top of their game in this space, so much so that I travel over 2 hours in a round trip to see them. Their clinical exercise programs are brilliant. Won’t find better.

Fantastic experience: illawarra physio have been treating me for a year now ,the girls there are extremely kind ,friendly and very empathetic there dedication to patient care is of a very high standard, thoroughly recommended

Fantastic experience: I have attended Illawarra physiotherapy for the last six weeks and cannot be happier with the treatment and people I have received and met during this time. My pain threshold has been lower considerably and I am now planning to continue with clinical exercise classes until such time as I am pain free. Monique and the other ladies have been most accomadating with appointments and instructions. Would recommend highly.

Fantastic experience: The girls are so thorough and listen to all your issues, always available for any questions

Positive experience: Everyone is very helpful and very positive. I have used their services for various problems over several years. Would definitely recommend Illawarra Physio for your physio needs.

Fantastic experience: Great experience with the team at Illawarra Physiotherapy. Highly professional and genuinely caring with regards to injury management. I'd highly recommend them.

Fantastic experience: Have attended Illawarra Physio for many years for various issues. I’m a frequent flyer I have no hesitation in recommending any of the team. They are all gorgeous girls & genuinely care about helping you. A very professional team.

Fantastic experience: The girls at Illawarra Physio are amazing. What Lenore does is a miracle. Walk in sore, walk out feeling fresh and recharge. Highly recommend!

Fantastic experience: This is the first physio centre I’ve been to that I actual saw results from. The ladies are all very friendly, knowledgeable and helpful. I’d highly recommended them to everyone.

Negative experience: Same routine over and over again with no directions on how to speed up your recovery, the more visits the better as all they want is your money. Their reception can be very rude at times.

Fantastic experience: Illawarra Physiotherapy we’re amazing in treating my vertigo. Very thorough and with excellent follow up. It didn’t matter which physio I saw, they were all very knowledgeable. Highly recommend.

Fantastic experience: Have had the best experience at Illawarra Physio. All the staff are genuine, caring, professional, and a fun bunch of girls. Just walking in for exercise class or general physio was almost always FUN!!! They are an awesome bunch and have no hesitation in recommending their services to anyone.

Fantastic experience: The girls are amazing at what they do. The strengthing exercise classes are so much fun, that you don't even realise you are exercising. I love it

Fantastic experience: I first went to Illawarra physio with Sciatic nerve pain in both legs from a lower back issue. I had avoided seeking treatment for a while and the constant pain was really starting to get to me! The Girls at Illawarra Physio identified the issue and helped me to understand what I needed to do to get better. They taught me how to be stronger and more active so that my body can deal with my injury and I am ecstactic to say that I am now pain free almost all of the time I now do their clinical exercise class every week and it is always a welcoming and fun environment to be in. I honestly can’t recommend these guys enough. They are helpful, kind, and very professional. 5 stars all the way!

Fantastic experience: Everyone at Illawarra Physio have been wonderful from start to finish. The service, compassion, understanding, the laughs, and the care they provide is amazing. I would highly recommend these guys to anyone who is in need of physio.

Fantastic experience: I have recently had radical surgery which has left me in pain and with loss of sensation in my upper legs. Thanks to Laetitia and the team at Illawarra Physiotherapy Centre, their professional and friendly demeanor has resulted in progress in my road to recovery. They listened to my needs and concerns and have been honest and realistic with my expectations. I cannot praise them highly enough. I wouldn't hesitate in referring them to family and friends.

Fantastic experience: This is the best physio I’ve been to. Very knowledgeable & professional staff. Laetitia diagnosed my daughters injury and prepared a treatment plan. My daughter is no longer in pain and is following the strengthening exercises to prevent future injury.

Fantastic experience: I've had a dodgy knee for most of 2021 and tried the doctors and another Physio company, without much progress. Decided to give Illawarra a go as I'd heard good things about them from other people. The professionalism right from the 1st appointment has been impressive. I'm now on a structured rehab program which is having a positive impact in getting me mobile again. I enjoy visiting the team and have a better appreciation of what a good physio can do for your body.

Fantastic experience: HIGHLY RECOMMENDED -Best physio clinic I've ever dealt with...and will continue to go to Illawarra Physio - motor bike accident/car accidents/reoccurring (old) work injury problems/general aging & falls (gack) - the staff is thorough, friendly and caring with their treatment - they listen to me and my concerns and work with me, and for me - I know I'm not a '$$' sign to them...

Fantastic experience: This practice is amazing. I went to see Laetitia, and I have never had someone be so thorough, open and understanding. I was completely in the dark of this process, but when I asked silly questions I was met with serious information and a friendly attitude. I have never been so informed and taken care of. The attention to detail and information that this practice gives you is second to none. If you want thorough investigation and knowledge and a path that will lead you to lasting results, this is the physio to go to. Update: I've had multiple surgeries for a separate issue and the practice has been wonderful at working around it and helping me through it. I'm feeling much better thanks to them.

Fantastic experience: I’ve been going to Illawarra physio for about 3-4 years now and highly recommend it! Lenore and the team are fantastic and their clinical exercise classes are fun yet tailored to your needs!

Fantastic experience: When I began serious road cycling I experienced knee pain. Everyone told me that I would need surgery, but to me that would be the option of last resort. The team at IPC gave me an exercise regime to strengthen supporting muscles and after 12 weeks of following the recommendations, whilst still riding, no more pain. Clocked up 9,000 kms in 2021. These Physios know their stuff!!

Fantastic experience: Ive been to this practice for a couple of workout induced injuries. The staff is thorough, friendly and efficient, all the way from the booking and recpetion staff through the crew of physios themselves. I have only had excellent, happy and completely efficient experiences here and will continue to use Lenore and staff for my Physio needs. A truly highly reccomended practice.

Fantastic experience: Every member of the physio team is exceptional. They make you feel welcome and never talk down to you. Illawarra Physio are my go to people when I have physical issues.

Fantastic experience: Lenore is an outstanding physiotherapist with excellent knowledge and years of experience. Her assessment was thorough and attention to detail in the follow up emails was a pleasant surprise. The treatment plan was realistic and effective. Would recommend to any family and friends!

Fantastic experience: Illawarra Physio have been providing me with great Physio services. I'm seeing improvements with each visit and really like their extended opening hours so I can fit my appointments in before work.

Fantastic experience: I have finally found a Physio who actually helps! Monique is wonderful, she listens and understands and does what is needed to help me deal with the ongoing chronic pain I live with. She explains things in ‘English’ and helps me understand what’s going on with my own body. I look forward to my appointments as I know that when I leave, I will feel better. The front staff are always so friendly and kind and helpful too. I highly recommend 5 stars all the way

Fantastic experience: I have been attending Illawarra Physio for many years, they have helped me to recover from various injuries and are a very knowledgeable team. They have provided me with planned treatment programs and exercise classes which I have found very beneficial. I would highly recommend the practice to anyone.

Fantastic experience: I used to believe that when your body hurts don’t move it, now Illawara Physio changed that belief. They are unbelievably excellent and very professional. Thank you ladies especially to Monique.

Fantastic experience: Had some bad nerve problems in my arm for quite a while but pretty much fixed up now and added bonus of more flexiblity and fitness with my weekly excercise / pilates sessions, great people to work with even after the dad jokes book gets pulled out.

Fantastic experience: I have had a truly wonderful experience working with IPC to get an old lower back injury out of the way. From the first consultation to the last exercise, the staff was absolutely amazing. Even after completing the treatment, they still engage regularly with hints for new exercises, and tips to stay healthy. You are highly recommended wherever I go.

Fantastic experience: Have been going regularly for 2 years now and i cant fault the service i have recieved. More recently i have been taking my 6yr son for sessions and you can see real care and thought has gone into his sessions. He loves going and has developed a really good bond. and the improvements he had made from his 6 initial sessions was incredible. Really i can't rave enough about Illawarra Physio!

Fantastic experience: Have been coming to this practice since 2013. Lenore and her staff including the receptionists are very friendly, lovely and kind. They are all easy to talk too and very welcoming. I have come there with neck pain, shoulder pain (which we realised later was bursitis), hip pain and back pain and the treatments help a lot, as long as you’re on top of your exercises. I highly recommend Illawarra Physio.

Fantastic experience: Lenore and her team are fantastic. My wife Angie and I always have positive results when we visit, from the wonderful and efficient reception people to the talented, efficient, gifted and attentive Physio's. Love all the exercises in Pilates sessions, (except the Clams)..

Fantastic experience: I found the while staff were helpful & friendly, from the receptionist to the physiotherapists. I have started the exercise program & really like that it is tailored to my needs. Great staff.

Fantastic experience: I have been going to Illawarra Physio for years with numerous sporting injuries and wouldn't go anywhere else. Lenore and her team always get me back on track ASAP. Always friendly, professional and accommodating.

Fantastic experience: The Physiotherapists at Illawarra Physiotherapy Centre are top quality practitioners who do their best to ensure you receive the appropriate treatment at their clinic and ensure that you as a patient are educated in how to aid your recovery/rehabilitation from your injury at home. They guide you through exercises and complete an at home treatment/recovery plan for you to follow. They have equipment to lend free of charge and also offer clinical Pilates classes at their premises. They have helped me with ankle rehabilitation and shoulder bursitis. I highly recommend them and their facilities.

Fantastic experience: Awesome. I came in with a broken leg and ankle. Very through. Worked out a good plan and kept in touch with progress. I've seen a number of different Physios , Illawarra Physiotherapy and staff are the best I've experienced so far.

Fantastic experience: I have been attending Illawarra physiology for the last 36months since my operation for a total hip replacement in that time I have had a wonderful physiotherapists Monique And Mikaela they have helped me in every way to rebuild my life my strength and confidence in every day life I highly recommend any body going to make an appointment with these young laddies they know there stuff They have helped me in every way possible

Fantastic experience: My whole family have been attending Illawarra Physiotherapy Centre for many years now for a variety of injuries. All the staff are very professional, knowledgeable and work with you towards resolving the problem. The treatment and exercises recommended have always explained clearly through explanations, demonstrations, information sheets and short videos. We have been to other physiotherapists in the past but not for many years now.

Fantastic experience: Fantastic team at Illawarra.......Realistic and innovative rehabilitation plans. Pilates on site.

Fantastic experience: Everyone at Illawara Physio is just amazing. They genuinely care and are all so lovely. They take the time to listen and explain what they will do and why. Will not go anywhere else anymore and highly recommend them to family and friends!