Pivotal Motion Physiotherapy - Physiotherapist Newmarket
Established in 2009, Pivotal Motion Physiotherapy is a premier physiotherapy center located in Newmarket, Brisbane, dedicated to restoring movement and enhancing overall quality of life. With over a decade of experience, the clinic offers a comprehensive, integrated approach to healthcare, combining expert physiotherapy with evidence-based exercise physiology under one roof. Their patient-centered philosophy focuses on a "ground-up" assessment, targeting the root cause of dysfunction rather than just treating symptoms, ensuring long-term resilience and function.
The dedicated team of accredited physiotherapists and exercise physiologists provides specialized care for a wide spectrum of needs. Services include sports physiotherapy for athletes looking to return to peak performance, pre- and post-surgical rehabilitation to restore full function, and management of chronic conditions such as osteoarthritis and fibromyalgia. The clinic is also accredited for WorkCover, DVA, and NDIS claims, making expert care accessible for workers' compensation and government-funded health needs. Additionally, they offer telehealth physiotherapy for convenient remote consultations.
Beyond individual treatments, Pivotal Motion fosters community health through a variety of group exercise classes, including Active Strength, ACL Rehab, Run Strong, and Yoga & Stretch, catering to all ages and fitness levels. Whether you are seeking relief from specific injuries (back, neck, knee, shoulder), managing autoimmune conditions, or pursuing pre-employment health assessments, the clinic’s holistic model ensures you receive the tools and education to maintain your health well beyond your time in the clinic.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 7:30-19h
- wednesday: 7:30-19h
- thursday: 7:30-19h
- friday: 7:30-18h
- saturday: 7h-13:30
Photos of Pivotal Motion Physiotherapy - Physiotherapist Newmarket
Our comment from PhysioFinder.net about Pivotal Motion Physiotherapy - Physiotherapist Newmarket:
A Holistic Approach to Motion and Recovery
Pivotal Motion Physiotherapy has established itself as a trusted destination for residents in Newmarket and the greater Brisbane area, offering a ground-up perspective on patient care. The clinic distinguishes itself by moving beyond simple symptom management, aiming instead to identify and address the root cause of injuries and discomfort. By integrating the latest industry techniques with a personalized assessment, the team focuses on improving movement patterns and accelerating the healing process, ensuring that patients can optimize their recovery at home, work, or in sport.
Expert Physiotherapy and Exercise Physiology
At the core of the practice is a highly qualified team specializing in both physiotherapy and exercise physiology. Patients frequently commend the deep knowledge and professionalism of therapists like Bobby-Jo, Ben, and Connor, who are noted for their ability to diagnose conditions quickly and accurately. Whether dealing with chronic back pain from sedentary work, sports-related injuries such as shoulder or knee issues, or muscular strains, the therapists provide comprehensive treatments that often include:
- Thorough physical assessments, sometimes identifying issues simply by observing a patient walk.
- Integrated pain and movement management strategies.
- Targeted rehabilitation programs to restore full function after injury or accident.
- Practical advice and techniques for daily pain management.
Comprehensive Services for All Ages
The clinic caters to a diverse clientele, ranging from active teens to seniors. Special programs, such as the "Active Teens" classes led by Connor, focus on strengthening specific body areas to prepare young athletes for sports while ensuring proper technique. Additionally, the team offers specialized morning programs designed for older adults, promoting mobility and health. This breadth of service ensures that whether a patient is recovering from a rock climbing fall, a running injury, or seeking preventive care, they find tailored support.
Welcoming Environment and Family-Friendly Care
Beyond clinical expertise, the clinic is celebrated for its warm, friendly, and compassionate atmosphere. Patients highlight the staff's ability to make them feel at ease, with many noting that the environment is pleasant and stress-free. A particularly appreciated aspect of the service is its flexibility for busy parents; the team has been known to accommodate patients bringing young children in prams, keeping them entertained and comfortable during treatment sessions. This level of care, combined with the therapists' genuine passion for their work, creates a supportive community where patients feel valued and understood, fostering long-term trust and loyalty.
Services and Treatments
Pivotal Motion Physiotherapy - Physiotherapist Newmarket: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 44 reviews
Fantastic experience: Very warm, friendly staff
Fantastic experience: Very professional. Bobby works wonders and is very informative on what's happening on your issues. Highly recommended
Positive experience: Bobbi Jo is great at what she does however I won’t be returning. I have been a client for about 2 years however I haven’t visited her clinic for over a year. This week I did & I was charged $278 for a one hour Physio session. I questioned this amount as I’d booked online & the price was significantly less. I was told it’s a new client fee (which I paid on my first visit also) & because I hadn’t visited for over a year. I filled out no paperwork, I was still in the system & Bobbi remembered myself & my injury. I was so shocked at this price & find it outrageous for Physio. Unfortunately I find this fee a Rip off so I won’t be revisiting. I was tempted to give 1 star as I’m so upset but she is lovely & a good Physio. Just be warned.
Negative experience: Be very wary. I booked an appointment on their online booking system which clearly stated $98. When I paid I was charged $138 and told that because I hadn't been there for over 12 months I was regarded as a new patient !!! I argued this but was told that EVEN THOUGH THE SYSTEM QUOTED $98, THE HIGHER FEE WOULD APPLY. They said it was because it was more work involved which was absolute rubbish as they had all my details on file and when I arrived for the appointment the receptionist ignored me until she wanted payment. There were no questions about if my details had changed, no forms to fill out..NOTHING. So how is it more work.???
Fantastic experience: Bobbie is a fantastic physio and person! She managed to make space for me, same day, as a first time client. I was able to bring my 7 month old along in the pram and Bobbie and her lovely receptionist kept him entertained as they worked. This has happened a few times now. Little things like this are a big, big win for busy parents. My partner and I have both had great results from treatment with Bobbie! Highly recommend!
Fantastic experience: Have been going to see Bobby on and off for years and is always amazing, very knowledgeable and personable.
Fantastic experience: Bobby is fantastic and really knows her stuff.
Fantastic experience: Very good morning programs for over seniors.
Fantastic experience: Can’t say enough at how professional Bobby-Jo and her team are. Kind, compassionate but most importantly she knows her trade!!!
Fantastic experience: Professional staff
Fantastic experience: Bobby-jo has been amazing! She assessed and determined the cause my knee issues within 10mins of seeing me. I left the first session feeling I was on the right path after a few years or knee pain. Outstanding! 10/10 would recommend!
Fantastic experience: Amazing
Fantastic experience: Bobby-Jo and Ben are the best! I’ve been going to Pivotal Motion for about five years now and am always grateful for my appointments. Bobby has squeezed me in a number of times over the years when I’ve hurt my neck to the point I couldn’t even drive to work. A few months ago I moved 45 minutes away but I still go to Bobby and Ben because they’re simply better than the physiotherapists I’ve seen in the past, before finding Pivotal Motion. They’re worth the drive! (And they are lovely, friendly people!)
Fantastic experience: Fantastic bunch of well qualified people passionate about what they do.
Fantastic experience: Bobbie-Jo and the team are awesome. Very knowledgeable and are great to deal with. Highly recommend
Fantastic experience: After seeing various physio’s over a number of years, Bobby diagnosed my condition just from watching me walk through the practice. Such a great friendly and professional team, I feel great that they will support me on the long road ahead.
Fantastic experience: The Active Teens classes run by Connor are extremely beneficial. These classes include exercises focused on a specific area of the body aimed to prepare you for sport or becoming stronger. Connor and Bobbie continuously ensure technique is perfect so we get the most out of the session, while having fun. Everyone is so polite and I highly recommend these classes.
Thanks so much for your lovely review Ishaan!! We are so pleased to hear you get so much out of our Active Teens classes :)
Negative experience: Rubbish. Will not help you and will drain you of money. Trialed them twice, for no relief- battling for help - just to receive time wasted banter on the clock and useless specimen prodding- only to go elsewhere and practically be cured and realigned confidently. Also these guys are rude and clearly will dish out on you on defensive back foot (see reply) You were happy to take my money, but you can't take criticism. Highly unprofessional...
Thanks Andre for your review. Physiotherapy may not quite the professional services you require but we wish you all the best in finding a service or clinic best suited to your needs. One appointment with you was plenty enough for us but it was sheer bad luck for obviously the both of us that you did return for a second appointment. Thankfully the remainder of our patients appreciate what we accomplish with and for them.
Once again Andre all the very best for your future medical appointments.
Fantastic experience: Expert care and friendly staff!
Thanks for your wonderful review Adam!
Fantastic experience: Staff are awesome. Got very good results from visiting pivotal.
Thank you for the wonderful review Garrabi! We are so pleased we could assist you to feeling great! :)
Fantastic experience: Excellent service! Our physio treated my sons leg and and arm.. really happy with the assessment and advice to get him fully fit again.
Thank you for your kind review Martin! We are so pleased we were able to assist your son to feeling great again!
Fantastic experience: Bobby Jo is the best.
Thanks CRod!
Fantastic experience: Bobby-Jo and her team are awesome!
Thank you for your kind words Sonja!
Fantastic experience: Bobby-Joe is a fantastic physio that aims to get you back to usual activity as soon as possible. If you want someone to help you move pain free and reduce risk of further injury she is your physio!!
Thank Jess! Appreciate your kind words :)
Fantastic experience: Bobby-Jo and her team are AMAZING!!!(HIGHLY RECOMMEND!!)! My wife (snapped archilles tendon), daughter (shin splints) & son, (sore knee) were treated with the utmost professionalism & greatest care while at the same time sharing lots of laughs and jokes. Thanks Pivotal Motion, you are AWESOME!!
Thank you for the kind review Adam! We are so pleased we could assist your family to feeling well, while having a bit of fun at the same time :)
Fantastic experience: I have been going to Bobby-Jo's physio practice over the past few years for treatment of various injuries from rock climbing and running. I have always found her treatment highly effective and she is very professional and friendly. Would highly recommend to anyone!
Fantastic experience: Bobbie-Jo and the team have been exceptional at treating my muscular injuries and providing recommendations to reduce them occurring again. Plus always great customer service. Thanks!
Fantastic experience: Bobbie Jo is an absolute miracle worker. Friendly, professional, up front and honest, and 110% committed to her clients and staff. I would thoroughly recommend Pivotal Motion to anyone looking for advice and incredible service, and comprehensive, affordable treatment.
Fantastic experience: I would highly recommend this business. I have been there for two different issues over the past year and have found the service to be excellent both times. The staff are efficient and friendly and the clinic is a very pleasant place to visit.
Cheers Susan!!!
Legend
Fantastic experience: Couldn't recommend them more highly. The physiotherapists here know what they're doing and don't rely on machines to do the work for them.
Thank you Jennifer for your kind words!
Fantastic experience: Professional and pleasant to deal with. Thoroughly recommended.
Thank you Andrew for your review. Your feedback is greatly appreciated.
Fantastic experience: I had some massive back problems because I am always sitting in a chair whilst at work. The team and Pivotal Motion really helped me get my back straightened out and showed me quite a few techniques I could do throughout the day to help with the pain.
Thanks Emir for your review. It has been a pleasure looking after you.
Fantastic experience: I've had baseball-related shoulder injuries for the past 4 year. I really thought I couldn't play anymore. I have been rehabbing my shoulder there for about a year now and I am ready to compete again, I am very pleased with the result. These physios knows what they are doing!
Thanks Bertrand for your positive feedback. Looking forward to the 2015/2016 baseball season.
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