Peninsula Physio & Rehab (formerly Physio Inq Frankston)
Located in the heart of Frankston, Peninsula Physio & Rehab is a dedicated multidisciplinary clinic serving the Mornington Peninsula community. Formerly known as Physio Inq Frankston, we have evolved into a comprehensive health hub offering expert physiotherapy, chiropractic care, myotherapy, and remedial massage. Our mission is to partner with you to assess, manage, and resolve your pain while restoring your function and long-term wellbeing.
We believe in an evidence-based, holistic approach that goes beyond simple symptom relief. Our experienced team—including senior physiotherapists, a chiropractor, and a myotherapist—works collaboratively to identify the root cause of your condition. Whether you are an athlete seeking sports injury prevention, an individual recovering from surgery, or a resident managing chronic pain, we create personalized treatment plans tailored to your lifestyle and goals.
Our wide range of services includes advanced treatments such as dry needling and shockwave therapy, alongside structured rehabilitation programs for WorkCover and TAC claims. We treat a variety of conditions affecting the head, neck, back, shoulders, knees, and extremities, ensuring you get back to the active life you love. With ample parking and convenient opening hours, we make it easy to access the professional care you deserve. No referral is needed for private consultations; simply book online or call us today to start your recovery journey.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-18h
- saturday: 8h-14h
Photos of Peninsula Physio & Rehab (formerly Physio Inq Frankston)
Our comment from PhysioFinder.net about Peninsula Physio & Rehab (formerly Physio Inq Frankston):
Personalized, Evidence-Based Physiotherapy in Frankston
Peninsula Physio & Rehab stands out in the Frankston community for its commitment to providing highly individualized care that goes beyond simple symptom management. The clinic’s philosophy is built on a strong partnership between therapist and patient, aiming to identify the root cause of musculoskeletal issues through detailed assessments. By co-creating practical plans that align with each patient’s lifestyle and ambitions, the team helps individuals return to their loved activities faster and more effectively. This holistic approach ensures that treatment is not only reactive but also proactive, empowering patients with the knowledge to prevent future injuries.
Expert Team and Comprehensive Clinical Skills
The center is led by a team of skilled physiotherapists, including Neil Chen, Ashley, Daniel Chen, and Ankita, who are widely praised for their clinical expertise and genuine care. Patients frequently highlight Neil’s ability to diagnose complex conditions accurately and his transparent, honest approach, which often avoids unnecessary appointments. The team is highly proficient in managing a wide range of conditions, from sports injuries and post-surgical rehabilitation to chronic spinal issues, knee and hip osteoarthritis, and specific musculoskeletal disorders like rotator cuff tears and repetitive strain injuries (RSI). Their use of manual therapy, targeted exercises, and education is consistently described as effective and thorough.
Trusted Rehabilitation and Patient-Centered Care
What truly distinguishes Peninsula Physio & Rehab is the exceptional rapport and trust established with its clients. Reviews describe the staff as welcoming, friendly, and deeply attentive, with receptionists like Di and Ashley adding to a smooth, supportive experience. Many patients note that they leave every session feeling better and more confident in their recovery. The clinic is particularly noted for its ability to handle sensitive cases, including post-operative care, work-related injuries, and complex neurological or vestibular issues like vertigo. The therapists’ passion for their work and their focus on long-term health outcomes create an environment where patients feel safe and understood.
Modern Facilities and Holistic Recovery
Located in a bright, well-equipped space in Frankston, the clinic provides a professional and welcoming atmosphere that supports the healing process. The facility includes modern amenities and even a small weight room area, allowing for comprehensive rehabilitation programs. Patients appreciate the clinic’s suitability for all ages, with special mention made of the team’s patience and skill with children who accompany their parents. By combining state-of-the-art treatment methods with a deeply personal, empathetic touch, Peninsula Physio & Rehab has earned a reputation as a go-to destination for those seeking genuine, high-quality physiotherapy care on the Mornington Peninsula.
Peninsula Physio & Rehab (formerly Physio Inq Frankston): Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 50 reviews
Fantastic experience: Saw Daniel Chen and he was fantastic. He explains how the muscles work and why they get sore. He doesn't just give you stretches to do. Definitely recommend.
Fantastic experience: All the staff are great and very friendly. I see Ashley her hands are gold She has helped me with my journey all the way. The receptionist Di is also a great addition very friendly and very organised. I am forever grateful with the business Keep up the great work team
Fantastic experience: These guys are the best. I was a skeptic about physios because of previous experience, but the team here are very knowledgeable and they are determined to get to the root of any issues. They took the time to listen when I discussed my injury and explained what they were doing with various exercises, tests and treatments during my appointment. In addition, their customer service is super welcoming and helpful. Highly recommend to anyone.
Fantastic experience: Ashley is a great Physio! Definitely would recommend to anyone looking for a physio in the area.
Fantastic experience: Neil and Ankita have been absolutely fantastic, welcoming and I always leave there feeling better than when I walked in.
Fantastic experience: Google led me to this gem. Neil is phenomenal. Caring, kind and knows his stuff. Some Physios are shams but not this place! Caring qualified staff who know their stuff and care about their results.
Fantastic experience: Professional, knowledgeable and helpful. Good space. Recommended
Fantastic experience: I highly recommend Neil for your physio needs, took the time to diagnose the root cause of ongoing calf issues. Very friendly and expert advice.
Fantastic experience: Neil at Physio Inq Frankston is an exceptional physiotherapist. He has helped me recover from multiple injuries (over the last two years) and always takes the time to explain what’s going on and how to manage it. What I appreciate most is that Neil never pushes unnecessary appointments on me. His goal is to get you feeling better and keep you away from the clinic once you’ve recovered. His honest, patient-focused approach and effective treatment make him my go-to physio. Highly recommend him and the team to anyone needing genuine care and great results.
Fantastic experience: Neil has been incredibly helpful over the years, supporting me through everything from vertigo to ankle and knee issues. I'm very grateful for his expertise and care.
Fantastic experience: Always great support and healing care from the physio's and especially the people on the front desk. Everyone is professional and understanding.
Fantastic experience: My experience with Physio Inq has been fantastic! I have been seeing Neil in regards to getting back into exercise post baby and c-section. Neil has a wealth of knowledge and is very professional and thorough! Through a personalised program that progressed as I regained my strength, I now feel much stronger and back to normal, enabling me to get back into exercise. I highly recommend this physio and will definitely go back in the future when needed.
Fantastic experience: amazing physio, been back multiple times. couldn’t recommend highly enough
Fantastic experience: Neil is a great physios, friendly, intelligent, thumbs of iron, makes the pain go away and helps me stop the pain come back - what else do you need?
Fantastic experience: Neil is amazing to put it simply! I have a lot of wear and tear on the body from work and contact sports over the years so i have seen a lot of different modes of practitioners over the years and Neil stands out by a mile. His love for what he does is obvious, his wealth of information and ability to look at the body as a whole rather than isolated issues is a breath of fresh air. He is generous with his time and his understanding and ability to articulate human biology puts him in the category of rare finds nowadays.
Thank you so much for your kind words and thoughtful feedback! It truly means a lot to hear that the care and approach have made such a difference for you. I’m passionate about what I do, and it’s incredibly rewarding to work with clients who value a holistic view of the body and are committed to their health. I’m glad I’ve been able to support you through the wear and tear, and I look forward to continuing the journey with you. Thanks again for taking the time to share your experience!
Warm regards,
Neil
Fantastic experience: I have seen your physiotherapist, Neil, for two separate and unconnected physical injuries, now, and he is such a talented, knowledgeable, helpful medical professional ~ I appreciate his fantastic help and dedication and care, so much, and he's already made a great difference to my health and my daily life ~ thank you to Neil for the very significant positive difference he makes every day!
We are so glad to hear the impact that we are able to have on your health. We will ensure that this standard of care is continuous and progressive.
Fantastic experience: I have tried different places for my shoulder and back problems without success. I tried remedial massage, physiotherapy and chiropractor. Thank god I found Physio Ina Frankston. The treatment was a miracle. Let alone the most helpful and friendly staff. Definitely recommend this place to anyone who needs some pain, injury assistance.
Thanks Warren, we are glad that you found us too! Happy to help where-ever we can. Lets keep up the great work, and smash some goals!
Fantastic experience: Professional and friendly staff.
Thank you Trudie
Fantastic experience: Neil and his team have been an amazing support & personal strength with care and dedication it becomes a pleasure to actually go to physio. It's a rarity to enjoy pain and recovery n yet their dedication and customer care make the process a breeze. Highly recommend their services
Great to hear that we could help with your recovery Steven. We always try to ensure that the slight pain we put you through is for a good cause :)
Fantastic experience: I suffered a lot of pain and anxiety, my body had seized up Such a Blessing to have Ankita work on me Her healing hands and professionalism Was outstanding and I can’t believe because of her I am now living a better life, more relaxed and her approach with such Empathy made me feel that I was in great hand. I would highly recommend her to family friends and anyone who seeks to get their body in a better shape Thank you Ankita
Thank you Terri, we are so happy to hear that Ankita was able to impact your health in more ways.
Fantastic experience: Incredible, the only physio clinic that has me walking out pain free every visit. I highly recommend these professionals !
Thank you Shelby, glad that we can help you walk, work and function pain-free.
Fantastic experience: Neil's a top bloke and receptionist is also great. Took one look at me and new what's up and gave a tonne of great advise. Couldn't recommend enough and definitely got a client now!
Thank you Dan, we are so glad you found our team and your service exceptional. We hope to keep advising you with all our experience.
Fantastic experience: Brilliant service - excellent health outcomes- personal care with great treatment between sessions.
Thank you Andy, we thrive to ensure that the personal care factor is always present with each interaction!
Fantastic experience: I highly recommend to anyone needing physio treatment to go to Physio Inq Frankston. I went after a knee injury, which for me was a painful experience filled with a lot of uncertainty, Neil made me feel supported and the work he did on my knee was spot on, I felt safe knowing that I was in the best of hands and I left every session feeling positive about my recovery. His wealth of knowledge is vast and he always explained everything in a way that I could fully understand, which was helpful and also very interesting. I am grateful to Neil for getting me back on track. Totally recommend!!!
Thank you for your kind words Rosemary. We are so glad we could help you get back on track and smash your goals!!
Fantastic experience: I have been going to see Neil and Zenai for a year now and both have been amazing with their treatments! Neil helped me last year during my pregnancy and Zenai’s remedial massages have treated me for a range of back, neck and jaw issues. Would recommend both Neil and Zenai for any physio and massage needs!
Fantastic experience: We have been seeing Neil at Physio Inq Frankston for about six months. He is awesome. He has been treating my partner who has MS. His specialist knowledge and treatment has helped her mobility greatly. He cares for his clients and this shows in the way he treats us. The studio is always clean and well fitted out. We can't recommend Physio Inq highly enough. Thanks Neil.
Fantastic experience: Neil has been absolutely amazing helping me on my medial meniscus tear from pre operation to post operation! Staff in general are so lovely and welcoming since my first appointment
Fantastic experience: Hands down the best Physiotherapist around! Neil always goes above and beyond to help me. Much appreciated! Thank you
Fantastic experience: Dedicated and considerate and very good at listening to understand (and treating of course.) Also happens to be amazing with children (who had to accompany me to appointments) which was invaluable!
Happy to babysit whenever you need us!
Fantastic experience: Neil is the man. I had a nasty head injury and he took the necessary precautions to make sure my post concussion symptoms weren’t major and just needed more time to naturally go away. He ensured my condition was being treated appropriately and was very thorough. His transparency is unmatched in his field. After seeing him twice he was honest about me not needing to come back, unless I really felt the need to or if something was still bothering me in a couple of months. Highly recommend Neil, also awesome facility with a small weight room area.
So glad that we could address your concerns and meet your expectations. We hope that you continue to do well! Please reach out anytime, it has been our pleasure Ishan.
Fantastic experience: Neil applies a holistic approach to his practice and without his expertise my health and wellbeing would be severely compromised. Neil makes accessing physio appointments easy which has been fantastic for me as a busy health worker. I have no hesitation in recommending Neil to others, and encourage people to engage as required.
So happy to hear that we are helping with your overall health and well-being! Thank you for all you support!
Fantastic experience: Do yourself a favour and visit Neil! He’s been able to help me with things I’ve been seeking help with for years. He’s thorough and he cares. He will change your life.
So glad that we could have a helpful impact on your health. Thank for your kind, and honest words!
Fantastic experience: I strongly recommend visiting Neil. He is an excellent physio full of knowledge and expertise. He is a great listener and truly cares about his work and his clients.
Thank you for the kind words Jack. We are delighted that you found your experience with us, pleasant.
Fantastic experience: Neil is an amazing physio! I had a hamstring injury with a 6 day hike looming. He gave me brilliant advice and an exercise program that ensured my body was ready for the trek. He is extremely knowledgeable, a great listener and very patient. Thank you.
We are so happy that you were able to enjoy your hike! Thank you for letting us help you achieve your goals.
Fantastic experience: Nothing more to say really than a solved problem, pleasant conversation, and a physio who knows what they're doing. Look no further.
So glad that we could help you out James! Keep well, and it was our pleasure.
Fantastic experience: Wonderful to finally find a professional physio who takes the time to relieve and treat your symptoms. I would highly recommend Neil to anyone needing physio care.
Thank you Ken, we are so happy that you found our care professional and worthy of recommending.
Fantastic experience: Neil is so great! I wouldn’t be able to do my 6 day weeks without him keeping my body in check. Highly recommend physioInq!! :)
Thanks Ebany, great on you for working so hard. I’m so glad that we can be part of this effort and help you keep going!
Fantastic experience: Attending PhysioInq at Frankston has been very help full to me thanks a lot
We are so happy to have been of help
to you, we will continue to keep trying our best!
Fantastic experience: Travelling from WA I arrived in Victoria with a very sore neck that locked up after a couple of days. Other reviews talked about Neil's approach to clients and this attracted me (even though I'm skeptical of reviews). I have to say that all the good comments about Neil are true. He listened intently, asked good questions and diagnosed the problem correctly. The immediate problem was solved and a couple of follow up visits put me on a quick path to recovery. Thank you Neil.
It was our pleasure to be able to help you. We really enjoyed your company and all the conversations! Hope you have a safe flight to WA, please pop in and say hi, the next time you’re in town.
Fantastic experience: Neil is an awesome and experienced physio. My two visits have been nothing but helpful. He's a great communicator and listener. Definitely recommend Neil to anyone looking for a physio. The clinic looks amazing as well.
I am glad that we could help you with your physio needs. We would also agree, the clinic is a gem!
Fantastic experience: Neil is a fantastic Physio. Wealth of knowledge and holistic healing. Helped me recover from a serious car accident. Very grateful and thankful for his help and care.
We love having you in the clinic Karen, so glad that I could help you get back to doing things you enjoy!
Fantastic experience: This clinic is one of the most impressive health spaces I have seen. The residents of Frankston will benefit from Neil's expertise and passion for his clinic.
Thank you Gillian, I am truly grateful that our clinic is able to service the residents of Frankston.
Fantastic experience: Neil is a fantastic physio who’s focus is always getting you better rather than keeping you coming back. I learn something new every time I see him and trust his expertise. His new space is bright and welcoming, I can’t recommend him or his practice enough!
Thank you Zara, I am so glad that we are able to assist you in many ways!
Leave your review about Peninsula Physio & Rehab (formerly Physio Inq Frankston):
Peninsula Physio & Rehab (formerly Physio Inq Frankston) appears in the following listings:
Other physiotherapy centers you might be interested in
Cure n Care Physiotherapy
Add your physiotherapy center to our directory for free
If you manage a physio clinic and want to appear in our guide, send us your company information and you can appear completely free of charge.