Innovations Physio & Pilates
Located in the heart of Mosman on Sydney’s Lower North Shore, Innovations Physio & Pilates is a modern, patient-centered clinic dedicated to helping you eliminate pain, restore movement, and reach your full physical potential. We believe that everyone deserves to lead a healthier, more energetic life, which is why our expert team focuses on comprehensive injury management, biomechanical assessments, and tailored rehabilitation programs designed to get you back to your sport, work, and daily adventures as quickly as possible.
Our approach combines evidence-based physiotherapy with hands-on manual therapy and structured exercise prescription. Whether you are dealing with lower back pain, shoulder injuries, neck tension, or joint dysfunction, our physiotherapists create personalized treatment plans that address the root cause of your discomfort. We specialize in a wide range of services, including general and sports physiotherapy, pelvic health for women (antenatal and postnatal care), hand therapy for fractures and nerve injuries, and lymphoedema management.
A core pillar of our practice is our Clinical Pilates program, which integrates gentle, controlled movements to improve stability, mobility, and core strength. This modality is particularly effective for recovery and injury prevention, offering small-group classes and personalized sessions under expert guidance. We also provide advanced treatments such as low-level laser therapy, shock wave therapy, and scar tissue management to accelerate healing and improve function.
At Innovations Physio & Pilates, we don’t just treat symptoms; we educate and empower our patients. From detailed movement pattern analysis to long-term performance strategies, our goal is to ensure you are 'adventure-ready' for life. With a team of experienced specialists including Caroline Hayes, Stephen Kerr, and Esha Shetty, you can trust that you are in safe, caring hands. Visit us at 1b/600 Military Rd, Mosman, or book your appointment online to start your journey toward being your best.
Opening hours
- sunday: (closed)
- monday: 8h-18:30
- tuesday: 8h-18:30
- wednesday: 8h-18:30
- thursday: 8h-18:30
- friday: 8h-16h
- saturday: 8h-12h
Photos of Innovations Physio & Pilates
Our comment from PhysioFinder.net about Innovations Physio & Pilates:
A Whole-Person Approach to Rehabilitation and Wellness
Innovations Physio & Pilates has established itself as a premier destination for those seeking comprehensive care that goes beyond simple symptom management. Patients frequently highlight the clinic's holistic philosophy, where physiotherapists look at the individual as a whole rather than treating isolated injuries. This thoughtful approach has helped many clients understand how different body systems connect, leading to more effective and lasting recovery plans that address both physical and mental wellbeing.
Expert Care Across Specialties
The team at Innovations is composed of highly skilled professionals who excel in a variety of specializations. Patients have expressed deep gratitude for the expertise provided in hand therapy, with clinicians praised for their ability to tailor splints and treatment plans to specific occupational needs and recovery stages. Additionally, the practice is highly regarded for its pelvic health services, where therapists are noted for their clear explanations and supportive guidance. The respiratory physiotherapy team also receives commendation for their patience and skill in helping patients recover from conditions like pneumonia, as well as specialized care for pediatric fractures and osteoporosis management.
Small Group Clinical Pilates and Exercise
A standout feature of the clinic is its small-group Pilates classes, which are led by qualified physiotherapists. Patients consistently describe these sessions as transformative, noting that the limited group size allows for personalized attention and precise correction of form. Whether using Pilates reformers or mats, participants appreciate the varied and challenging workouts that help build core strength, improve balance, and enhance overall mobility. The integration of clinical Pilates with traditional physiotherapy has been described by many as a "game-changer" for long-term fitness and injury prevention.
- Personalized Attention: Therapists take the time to understand each patient's unique goals, whether returning to sport, managing chronic pain, or improving general fitness.
- Clear Communication: Patients value the clear, jargon-free explanations of their conditions and the practical, easy-to-follow exercise programs provided.
- Supportive Environment: The clinic is frequently described as warm, friendly, and encouraging, creating a safe space for patients of all ages and abilities.
Committed to Lasting Results
Reviewers often mention that they felt truly heard and supported throughout their treatment journeys. From athletes preparing for marathons to seniors looking to maintain independence, the team at Innovations is praised for their dedication to helping clients achieve their personal best. The combination of evidence-based practice, compassionate care, and engaging exercise classes makes Innovations Physio & Pilates a highly recommended choice for anyone seeking quality healthcare in Sydney.
Services and Treatments
Innovations Physio & Pilates: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 65 reviews
Fantastic experience: I worked with Esha on my pelvic health over the last year and had a very positive experience. I found her to be very professional with a high level of knowledge and expertise in her field which she translated into clear practical information, easy to follow steps and exercises. She’s also warm, fun, kind and very supportive and helped me set realistic goals which I have achieved and can see the difference it’s made to my everyday life. Thank you Esha:)
Fantastic experience: I am very happy with the treatment and care Caroline Hayes provided to my 11 year old daughter who had suffered a mild fracture in her lower arm. I would highly recommend this practice.
Thank you Jan
Fantastic experience: I have received exceptional care from both Caroline and Esha at Innovations Physio & Pilates. Caroline has been my hand therapist through several different injuries, and her care has always extended far beyond simply treating my hand. Her thoughtful, whole-person approach prompted further investigation into my breathing and pelvic floor health, helping me understand how everything in the body is connected. Caroline genuinely considers both physical and mental wellbeing, and I have always felt listened to, supported and cared for as a whole person. Esha provided me with wonderful care and patience throughout my pelvic health treatment. She always took the time to explain things clearly, and I learned so much from her. Her guidance has stayed with me and continues to help me beyond our appointments. I’m incredibly grateful to both Caroline and Esha for their knowledge, compassion and dedication. I couldn’t recommend them—or the clinic—more highly.
At Innovations we pride ourselves on lasting results rather than bandaid solutions - this means that we absolutely must understand and consider the whole person to get them back to their best. When you come to us you become part of the Team - Go Team!!
Fantastic experience: Esha is truly fantastic! Super knowledgeable, explains everything clearly and makes you feel really comfortable. I've seen progress in my pelvic floor already in only three weeks. Couldn't ask for more!
We agree - Esha is truly fantastic!
Fantastic experience: Stephen was incredibly kind and gentle with my daughter after she injured her hand. He treated her with compassion and involved her in her treatment plan. Highly recommend.
Many Thanks Belinda
Fantastic experience: I sought Stephen's help with an episode of shoulder pain and he very accurately diagnosed a neck problem and gave me helpful exercises as well as a balance workout. Stephen is perspicacious and practical.
You have just expended our vocabulary!
Percipacious: quick in noticing, understanding, or judging things accurately.
What a lovely word as well as a key attribute for a Physiotherapist.
Thank you :)
Fantastic experience: Went to Caroline for a thumb injury and was very happy with the level of support and assistance for my injury. Caroline is very knowledgeable and was going out of her way to ensure proper diagnosis such as getting my X-ray results when I didn’t have them and ensuring I had all my questions answered. The platform they use to summarise each session and give videos of exercises made it very easy for my to understand what I need to do to support my recovery. The whole clinic is very supportive and friendly. I highly recommend her and the clinic
Our Standard is also Our Best - sounds like we delivered in spades! Thank you for sharing.
Fantastic experience: Steven Kerr respiratory Physio has helped me so much to recover from pneumonia with his expertise and his sincere patience, understanding me and listening to my lungs and giving me positive courage . and now planning my exercise program to build up my strength . Would highly recommend Steven Kerr Respiratory Physio
Thanks Lanie - Expertise and sincere patience". What an incredibly kind way to describe Stephen!
Fantastic experience: Esha is a wonderful physiotherapist, patient and kind. She explained the purpose of every exercise from my first session and after just a few weeks I am surprised and delighted with the progress I have made. I just wish I had gone to her sooner. Thank you , Esha.
It's never too soon or too late to Be Your Best! Keep it up!
Fantastic experience: Stephen is a phenomenal physio. I have worked with many physios in the past for a shoulder injury and he's the first one to fix my problem. He has an incredible eye for detail and knows how the whole body works and connects. After 1 month of working with him I'm living without pain!! I highly recommend working with him for any injury.
Knowing how the whole body works and connects and an overseeing eye for detail is what makes a stand-out Physio and a stand-out Practice! We love seeing each person become their best!
Fantastic experience: I have been going to Innovations Physio & Pilates since the beginning of this year. I do various types of exercise but I want to increase my strength. I looked at a number of studios in my area and Innovations offered the best value. Usually there is one Physio, Eshe, to three participants. Eshe tracks my progress each week and increases the challenges accordingly. I use Pilates equipment to increase strength, with Eshe ensuring I do the exercises correctly. The hourly sessions fly by. Innovations is physically beneficial & financially, money well spent.
A testament to how Physio led Clinical Pilates at Innovations gets you where you want and need to be - Clinical Pilates & Exercise done well, will challenge all systems!
Fantastic experience: Excellent Practice and I have been seeing Stephen Kerr for a shoulder issue as well as my usual Pilates classes he is fantastic on all counts
We agree - Stephen is fantastic!!
Fantastic experience: My physiotherapist is wonderful I am 84 and she is very helpful and I think I am getting stronger and fitter
So great to hear Judith - improving strength and fitness - at any and every age Be Your Best!
Fantastic experience: Esha is amazing! Love seeing her and she has helped me make so much progress already!!
We wholeheartedly agree!
Fantastic experience: I initially saw Esha when I was 14 weeks pregnant for a pelvic floor examination following an information evening she did in orangetheory Mosman, I then returned post pregnancy. Esha has been extremely helpful with my return to the gym post baby, she has a roadmap in place and is very thorough in her explanation of everything I have got to do to get back to moving again.
So great to hear Jill! We love getting out into the community to help people be informed as well as keep them doing everything they want to do!
Fantastic experience: I love my Pilates at Innovations. Esha’s enthusiasm is very motivating! I really appreciate the care she puts in to make every class good for me.
Enthusiasm and care - that's definitely Esha! So glad you are kept motivated Alison - keep Being Your Best
Fantastic experience: Simply the best. Caroline & the wonderful team at Innovations Physio & Pilates are totally caring professionals. I attend both Physio & Pilates sessions which are so helpful in restoring my movement, physical & mental wellbeing. A plan has been devised to work towards achieving a successful outcome for me. They think outside the square in assisting me in achieving the goals we set. Highly recommend Innovations Physio & Pilates.
Thanks Leigh,
We are so glad you are benefiting from what we live and breathe here at Innovations!
Fantastic experience: Caroline and her team at Innovations Physio and Pilates are second to none! I was struggling with my return to work and was told I may need further hand surgery to do my job properly again- until I met Caroline. She took the time to understand exactly what my job entailed, what I was struggling with, and built my hand therapy plan around this. I’m now back working normally and I can’t thank her enough!
Getting you back to doing what's important to you is always our goal. Keep Being Your Best Rachel - you're amazing!
Fantastic experience: The osteoporosis classes at this centre are excellent. Stephen creates a fun atmosphere and accommodates people of different abilities. My balance and strength have improved. Everyone leaves at the end of the classes with a smile. Josephine
This class is a favourite of all of us here - we are so glad you love it and feel the benefits of it!
Fantastic experience: Caroline and her colleagues develop very tailored support and exercise programs that provide just the right level of challenge adapted to each of us in the small clases I attend. And Steven has been a great addition to the team in recent months.
Small classes focusing on each individuals goals and needs based on a thorough assessment, spiced up with a bit of variety, a dash of novelty and a solid amount of good times. We love seeing you in classes!
Fantastic experience: Steven is a fantastic physio. He really listens and has been able to identify my issues quickly and give me exercises that have really helped my condition. He is also an excellent Pilates coach. I am very happy to wholeheartedly endorse his services. Very professional and friendly as well as being extremely effective.
Thanks Robbie, Stephen's decade of experience from Scotland is such a great addition to our wonderful team here.
Fantastic experience: Stephen is a terrific Pilates instructor. His mat classes are quite challenging and varied. I feel I’m benefiting greatly…thank you Stephen!
We love clinical exercise classes, so great to hear that you love them too!
Fantastic experience: Great physio team.
We are really proud of the team we have here - Physio, Admin, Chief Pup, but its the community that makes it really shine!
Fantastic experience: The thoughtful, skillful and considerate care I received at Innovations facilitated a very satisfying recovery from my shoulder injury; Esha Shetty was terrific!
Thoughtful, skilful and considerate - you've definitely met Esha!
Fantastic experience: We’re making great inroads into improving my back problem. Encouraging thoughtful treatment has rapidly improved my mobility. After a number of years with mobility issues at last I am making great progress. I get pushed just the right amount.
Ron, We are loving seeing you DO your best to Be Your Best - how lucky we are to be on your team!
Fantastic experience: As a recipient of both Physio and Pilates sessions, and being a retired physiotherapist - I heartily endorse the efficacy and professionalism at Innovations, Mosman. Evidence in action.
Evidence in Action - has a nice ring to it, might need to update our Mission from Be Your Best!
Fantastic experience: Caroline was amazing treating my 12yo son’s fractured hand. Custom making a splint to suit the injury and my son’s activity levels -adapting the splint as the injury healed. Caroline explained the injury and treatment in an easy to understand manner and provided achievable follow up exercises. I would highly recommend Caroline!
Hand Therapy tailored to suit the demands of the hand and the brain and body that own the hand!
Fantastic experience: I have been attending as physiotherapy patient and for small group Pilates classes for some years. Caroline has provided excellent physio sessions and classes and I am happy to recommend her and commend her for her skill and knowledge. It is great to have control over my arthritis and feel empowered to maintain my best health.
Thank you so much Tatiana. Empowered to Be Your Best. Our cups runneth over!
Positive experience: Firstly many thanks Esha for making my pilstes sessions most enjoyable. You have really helped with your explanations in making me understand the various exercises etc.
Thanks Sandra, Understanding the why and having fun makes exercises so much better!
Positive experience: Esha is my Pilates instructor. She always explains reasons for the exercises and provides the correct techniques to use for any problems I may have. She is always cheerful and ready to motivate me.
Thanks Lesley, knowing why you're doing something is just as important as doing it well!
Fantastic experience: I’ve been seeing Esha for my pregnancy related back pain and other issues and it’s been much better and feels more ready this time. Thank you so much.
Thanks Jean,
We work really hard to help each person to Be Their Best at every life stage!
Fantastic experience: I cannot recommend ‘Innovations’ Physio and Pilates practice highly enough. I have attended the Practice over a number of years during which they have delivered the highest quality care. Whether it related to a specific injury to be resolved, post operative ‘getting back on track’ or striving to be ‘future fit’ through regular weekly Pilates classes, the Innovations team led by Caroline are top of their game! A highly professional team deliver outstanding physiotherapy care, small group, individually tailored Pilates classes ( both Mat and Reformer) and, more recently, have introduced a regular weekly ‘Osteoporosis’ class. The latter is a game changer for anyone who wants to enhance their bone health. Brilliantly conceived, it offers carefully structured resistance and impact type exercises in an enjoyable Physio led small group. Don’t think this may not be applicable to you - at least find out more about it. I view it as one of my best ‘future’ investments.
Thank you Anne - you are a testament to our Mission to Be Your Best. Every year Stronger!
Fantastic experience: The osteoporosis class on a Friday is fantastic, love the class. It is beneficial as a preventative measure and lots of fun.
We still haven't renamed it to Better Bones and Balance - but the Osteo class is a clear winner. Thanks for saying so too!
Fantastic experience: Another great experience at Innovations. Jill is an excellent physio - very knowledgeable, thorough and careful. I have been very well looked after over many weeks. Highly recommend.
We appreciate your kind words Judy.
Fantastic experience: I can’t thank Caroline enough for the care and expertise she provided today. In a time when I really needed some help, she made herself available and gave me confidence right from the start. Her knowledge and experience with hand injuries was very clear and the treatment made a noticeable difference. Professional, compassionate, and truly skilled - highly recommended!
Wow Kim, Thank you so much!
Fantastic experience: Jill helped me rehabilitate from a stress fracture and some knee cartilage damage following an overuse injury from running. She also has a keen interest in running so I felt like I was in good hands and felt confident in the advice she provided. Suffice to say, she got me to the start line of the Tokyo Marathon after 5 months of rehab and much less preparation time than I am used to for a marathon, but her advice to take things slowly not only got me to the start line, but ensured I finished injury free and ready to train hard for my next race. Thanks Jill and the rest of the team at Innovations!!
Fantastic experience: Can’t recommend Jill, Danyah & team highly enough
Fantastic experience: Jill is the best!
Fantastic experience: Jill Vora physiotherapist. Jill conducts our Pilates class very professionally and checks carefully our physical positions and stance. She has a very pleasant personality which makes the class very enjoyable. We cover a wide range of exercises under her watchful supervision.
We're a little bit slow saying thanks, but Thank You!
Positive experience: A great Physio and Pilates practice. Jill is an excellent physio and Pilates instructor. She cares for all her clients and has a great ability to tailor exercises individually as well treat medical conditions.
A little slow at saying thanks but Thank you! We all do Our Best to help you Be Your Best!
Fantastic experience: I’ve been in Jill Vora’s Pilates class for nearly a year now, since she arrived at Innovations. She’s a lovely teacher, patient, encouraging and with just the right amount of challenge. Highly recommended!
Thanks for the stars.. we love to be sparkly and shine bright!
Fantastic experience: Caroline is very good at her job and communicates well. She is a pleasure to deal with, when it's not very pleasant.
Hi Deborah, Its unfortunate that we tend to meet people when they are in pain or discomfort, lucky we are a pleasure though!
Fantastic experience: I went to Caroline for help with De Quervain's tenosynovitis, and I couldn't be happier with the results. She provided clear and easy-to-understand explanations of my condition and treatment plan. What impressed me most was her attention to detail in adjusting my splint. She customized it perfectly to restrict the necessary movements while still allowing for comfortable recovery. Now, I'm completely healed with no lingering issues. I highly recommend Caroline for anyone dealing with hand pain!
A little slow at saying thanks but Thank you!
Fantastic experience: Caroline has helped me recover from two separate injuries. Both times I had seen someone prior and didn’t get the results I was after. I always left her consultations with some physical relief and the exercises that she suggested in between sessions made a significant difference in my recovery. Her experience shines through and she is always positive and warm in nature. I would not hesitate to recommend her to anyone. Thanks Caroline.
A little slow at saying thanks but Thank you! I hope you are still being wonderful!
Fantastic experience: I was referred by a friend to see Caroline after a car accident a few months ago with neck and back pain. I’ve only been for an initial consultation however I was impressed by Caroline’s professionalism and knowledge. Her consult was thorough and I feel confident with the treatment plan suggested, as after one session I already have improved mobility. Very grateful to have found her and her practice.
Hi Alison,
It was so lovely to meet you, I'm so glad you found us here at Innovations Physio & Pilates, we look forward to getting you back to full speed ASAP!
Fantastic experience: Megan is lovely on the front desk, very friendly and helpful. Caroline is wonderful, huge difference to my hands after first appointment so thrilled.
Hi Kimberley,
The difference a custom made thermoplastic splint can make is huge. I am so pleased you're benefiting from it. We will get your hands back to 100% again as quick as we can!
Fantastic experience: I was impressed by the initial assessment of what I needed and hopefully will be just as happy with the treatment. Lovely staff.
Hi Janet,
You've been a lovely new face in the clinic starting with Physio and progressing through to classes. We love your determination and strength! Great work :)
Fantastic experience: I was introduced to Innovations Physio and Pilates Mosman through the need to seek remedy for a very sore back arising from osteoarthritis in my spine. Other than surgery my doctor advised me the only hope for relief was Physio. Caroline undertook a very professional process to understand the condition and over a period of a few weeks I was finding significant relief. Once I appreciated the improvement that was occurring it was a logical next step to enrol in Pilates classes that have, in my opinion built core strength and improved both posture and balance. I attribute this transformation over the last year totally to Caroline. She is very thoughtful, thorough and the epitome of professionalism. I strongly recommend Caroline as a Physio and I totally endorse Innovations Pilates Mosman classes for anyone who is struggling with mobility, flexibility, balance or core strength. Caroline has reset my body and I now find the classes to be very mentally and physically stimulating. Thanks Caroline and the Innovations team.
It is an absolute pleasure to have helped you in 2022 and I very much look forward to continuing to do so in 2023!
Fantastic experience: Excellent connection between treatment for injuries and the small but well spaced classes. Classes are supervised by friendly, qualified physios.
Thanks Ray, we love having you in our classes as well as all the tips on life and adventures you provide us with! Honoured to be helping to keep you at your best so your adventures can continue.. I wonder where the next cycling trip will be??!!
Fantastic experience: Amelie is a wonderful, bubbly and knowledgeable physiotherapist. Amelie has helped me alot with a number of pre-existing issues which have now resolved and allowed me to start physio classes. I would highly recommend attending innovations physio.
Fantastic experience: This is a tribute to the effectiveness of Pilates. It is now 7 years since I started and in that time I have not had a single experience of spasms in my lower back. For more than 20 years previously I would experience spasms and immobility several times each year. Thank you to Innovations Physio.
May we say congratulations on such fabulous success. You are a fabulous example of how consistency is rewarding!
Fantastic experience: Excellant. I have been to plenty of Phyios in the past due to a number of sporting injuries and very impressed with the setup here. I saw Amelie and over a number of session we really dug into the the core issues, what I had done in the past, carried out a Pilates Assesement to give me a realistic program going forwards. Very professional thought and a very nice team. I would really recommend for those with long standing niggles to pause and take stock to refresh your treatment and have some 1-on-1s to help really hone technique. I will be back here again when next in Sydney.
Hi Edward, from the first Saturday you walked in to the last time you visited prior to returning to the UK, you made huge progress and I am sue that you will continue to progress and Be Your Physical Best with Amelie's wonderful advice. See you next time!
Fantastic experience: Strongly recommend their Physio services and small personalized Pilates Reformer sessions. They keep me fit for a very active lifestyle, minimize injuries and help me recover quickly. Had an annual review this week to identify areas that I should improve and set new targets. Good for all active age groups.
Peter, we could not recommend your active lifestyle more highly if we tried. You push your body as well as invest in it. Thank you for being a part of our Innovations Physio & Pilates Community :)
Fantastic experience: Awesome find and brilliant physios. I was suffering from an injury which I thought would give me issues for a really long time, but after a few visits to Innovations the treatment, exercises and advice has meant that my injury has completely recovered. Very grateful I found them!
Hannah, it was with great pleasure that we were able to get your hand back to where it needed to be. Thank you for your kind words.
Fantastic experience: Great physio and clinical pilates service. The staff are friendly and professional with tailored workouts and great results.
Ben, you've taken to Pilates like a duck to the water... keep it up to Be Your Best!
Fantastic experience: This physio practice is a real find. The Pilates classes are restricted to four participants and are tailored to the individual. The exercises are varied and interesting My balance and strength improved noticeably within a few weeks of dedicated attendance. Highly recommended.
Kate you are a gem of this world! We are inspired by you and your husband each time you come in. May be all be hanging off the trapeze and relishing strength, flexibility and balance like you do for the rest of our days!
Fantastic experience: Friendly, knowledgeable, professional, thorough!
Fantastic experience: Professional, friendly and effective.
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