Willoughby Physiotherapy and Chiropractic
Welcome to Willoughby Physiotherapy and Chiropractic, your trusted center in Sydney for pain relief and rehabilitation. With over 25 years of experience, our team of physiotherapists and chiropractors is here to listen to your story and understand how pain and injury are affecting your daily life.
We offer personalized treatments that combine physiotherapy and chiropractic care, tailoring our techniques to meet your specific needs. From sports injuries to chronic pain, our mission is to help you regain your well-being and get back to the activities you love.
Our approach focuses on you. We start with a comprehensive assessment to pinpoint the source of your pain and develop a treatment plan tailored to your personal goals. Whether you're seeking immediate relief or a long-term plan to enhance your performance, we're here to support you every step of the way.
Visit us at 63 Penshurst St, Willoughby, or call us at (02) 9967 4445 to book your consultation today. Your journey towards a healthier body and a pain-free life starts here!
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-16h
- saturday: (closed)
Photos of Willoughby Physiotherapy and Chiropractic
Our comment from PhysioFinder.net about Willoughby Physiotherapy and Chiropractic:
A Dual-Quified Approach to Musculoskeletal Health
Willoughby Physiotherapy and Chiropractic offers a unique clinical model in North Sydney by combining two distinct healthcare disciplines under one roof. Led by practitioners like Ben, who is dual-qualified in both physiotherapy and chiropractic care, the clinic provides a comprehensive perspective on pain and injury. This integrated expertise allows the team to address a broad spectrum of musculoskeletal issues, from chronic recurring back pain and neck tension to joint issues affecting the shoulders, hips, knees, and ankles. The practice is particularly noted for its ability to tailor treatment plans that blend manual therapy with chiropractic adjustments, ensuring a holistic approach to recovery.
Specialized Care for Sports and Active Lifestyles
With a strong focus on keeping patients active, the clinic has developed significant expertise in treating running injuries and sports-related trauma. The physiotherapists, including Felix who has extensive experience working with sports clubs and high-performance athletes, are well-equipped to handle conditions such as calf muscle strains, disc injuries, and sciatica. The team understands the specific demands placed on the body by physical activity and designs rehabilitation programs that are not only effective but also practical for busy, active individuals. Whether dealing with an acute injury or managing a long-term condition, the goal is to get patients back to their favorite activities as safely and quickly as possible.
Personalized Treatment and Patient-Centric Values
Patients consistently highlight the clinic's commitment to understanding their individual stories. Rather than applying a generic solution, the practitioners take the time to conduct thorough assessments and engage in shared decision-making. Reviews frequently mention the clear, jargon-free explanations provided by the staff, which help patients understand the root cause of their pain. This transparent communication extends to the development of progressive treatment plans, where the team works collaboratively with the patient to set realistic goals. The clinic values trust and rapport, often being described as a place where patients feel truly heard and supported throughout their healing journey.
Modern Tools and Holistic Management
A standout feature of the patient experience is the integration of modern technology to support recovery outside the clinic. Patients receive access to an application containing personalized exercise videos and management strategies, which helps them stay on track between sessions. This digital support, combined with hands-on treatments like massage, dry needling, and joint mobilization, creates a robust framework for healing. Reviews praise the efficiency of the appointments, the cleanliness of the facilities, and the punctuality of the service, noting that the combination of clinical excellence and convenient logistics makes the clinic a preferred choice for ongoing health maintenance and acute care.
Willoughby Physiotherapy and Chiropractic: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 63 reviews
Fantastic experience: A Very experienced and professional team
Thanks for the review Craig! Glad we could help
Negative experience: Rushed sessions
Hi Jake, sorry to hear you had a physio session that felt rushed.
We don't have anyone by your name in our data base so perhaps this review was meant for a different clinic?
We pride ourself on taking time to understand the issues that bring people into the clinic, performing a thorough assessment, giving people a plan for recovery however long or short that may be, spending time performing hands on treatment, and sending people home with exercise videos in an app so they can follow along. We have never been advised that this experience feels rushed.
If you have been in to the clinic, and used a different name on the review, please give us a call on 02 9967 4445 and we would be really open to listening to what aspects of your session felt rushed and improving that in the future.
Fantastic experience: Ben has been great!!!
Hi, Nick. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Ben offers exceptional knowledge, advice and service - always thoroughly professional, kind, welcoming and helpful. He explains everything very clearly and carefully, and provides an individualised treatment plan.
Hi, Anne. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Ben diagnosed my calf injury quickly and his treatment plan got me back running in 6 weeks. Thanks for the competent service!
Hi, Richard. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: “Ben is excellent — professional, thorough, and genuinely focused on getting results. He quickly identified the issue and his treatment made a noticeable difference straight away. Highly recommend.”
Hi, Garry. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Excellent experience with Felix. He was very thorough and a great listener - he really sought to understand my issue and provided a progressive plan which helped me get back to full strength. Thank you!
Hi, Isaac. Thank you so much for leaving us a stellar review!
Fantastic experience: Felix was a great help! He gave me really valuable insight into my weaknesses, which has allowed me to start correcting my issues and properly address my pain. Would highly recommend!
Hi, Ava. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I have complete trust in my physiotherapist. He has consistently helped me resolve my issues with the right exercises, tailored specifically to what I need. What really stands out is that he always asks about my goals and then works with me to achieve them, rather than taking a one-size-fits-all approach. He listens carefully and adjusts his advice accordingly, which makes every session feel personalised and effective. I would highly recommend him to anyone looking for a knowledgeable, attentive, and results-focused physiotherapist.
Hi, Carla. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Attentive, professional and thorough. Feeling much better already.
Hi, Michel. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I have been attending here for years, through surgery recovery, bulged discs, bursitis and every day health - the professionalism, care, knowledge and thoughtful considered treatment is second to none - highly recommend regardless of your particular concern
Hi Lyn, We are always glad to help, thanks for the kind words!
Fantastic experience: Great assessment of my injury. Shared decision making around treatment objectives and great explanation around the treatment plan going forward. Very knowledgeable and professional. I can’t recommend Ben highly enough.
Hi, Michelle. Thank you so much for leaving us a stellar review!
Fantastic experience: I was thoroughly assessed and treated. Exercises were given for me to do at home.
Hi Helen. Thanks for taking the time to leave a review. We're really glad you had a positive experience!
Fantastic experience: I had some shoulder pain with limited movement which was affecting my work, but with the help of Ben I'm now pain free. Ben was brilliant and is clearly a professional. I'd go back if needed and would recommend this practice to anyone looking for a physio. Thanks Ben!
Hi, Callum. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Whenever I have visited the clinic Ben has always been able to fix what’s going on. Ben is both a chiro and physio. He is great at explaining what the issue is, setting a treatment plan and following up with an email containing the relevant exercises. 100% recommend Ben and his practice.
Hi Elizabeth. Really glad we can help. Thanks for taking the time to leave a review, we really appreciate it!
Fantastic experience: As always Ben your treatment is working well Thank you
Hi, Susan. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Consulted Ben for relief of ongoing sciatica type back/leg pain. Stretches and exercises provided supported by an App describing how to do them. Relief within 2 days. Would definitely recommend.
Hi, Denise. Thank you so much for leaving us a stellar review!
Fantastic experience: What can I say Running on time - tick Welcoming practice - tick Clear diagnosis - tick Clear management plan - tick Thank you Ben, I wish I found you earlier. Looking forward to running again post baby #2 sans back pain!
Hi Caitlin. I'm so glad you had such a positive experience, and looking forward to helping you achieve your goals!
Fantastic experience: Felix was incredibly helpful to me as a 47-year-old dealing with a knee injury. His advice was thoughtful, clear, and exactly what I needed. Thank you, Felix!
Hi Mark. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Excellent Ben was Very attentive to my concerns, gave detailed explanation of my condition and recommended a program which will suit my needs
Hi, Lydia. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: As always, Ben is thorough in his assessment and I always walk out feeling much better
Hi Daryl, always great to see you. Glad you had a positive outcome!
Fantastic experience: "Hands down the best physiotherapist in town! The office is clean, the staff is friendly, and Dr Ben Cronin is a true expert. I always leave feeling refreshed. 5 stars!"
Hi Alan. Thank you so much for leaving us a stellar review!
Fantastic experience: Ben is experienced, professional, kind and knowledgeable. His approach is pragmatic, and the app with exercises helps you stay on track with getting better!
Hi, Sarah. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I have been going to Willoughby Physio and Chiro for years and found Ben Cronin's treatment very effective. He is a good problem solver and aims to get you better faster, without the need to keep coming back for further treatments. Highly recommended.
Hi Pauline, thanks for taking the time to share your experience. I'm really glad we can help!
Fantastic experience: Professional, explained my condition very well using visuals. Explained and showed treatment plan plus an app I can use to follow exercises correctly and keep on track. Highly recommend
Hi, Sandra. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Ben was professional, prompt, and pleasant.
Hi, Dianne. Thank you so much for leaving us a stellar review!
Fantastic experience: Ben is an amazing physio. He really helped me get back to running after my injury. I highly recommend him. .
Thanks Charlotte, glad you are back running!
Fantastic experience: Ben is very thorough and dedicated.
Hi Dan, thanks, appreciate the review. Glad we can help!
Fantastic experience: Ben is a very knowledgeable chiropractor/ physio, he explains what needs to be done before doing it. I highly recommend his service.
Hi Lidia, thanks! Glad we can help
Fantastic experience: I always receive exceptional service from Willoughby Physiotherapy and Chiropractic. Ben is fabulous and is most competent and experienced. A great local practice. I have no hesitation recommending them.
Hi, Norry. Thank you so much for leaving us a stellar review!
Fantastic experience: Fantastic experience with Ben he is a miracle worker on my back. Would recommend to anyone looking for a kind reliable and knowledgeable person.
Hi Leonie, glad we can help!
Fantastic experience: Ben Cronin has proved over the last 12 years as my main chiropractor and physiotherapist to be the very best in the business.
Hi, Chris. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Ben was exactly who I needed! After my first treatment I can definitely feel my improvement. I woke this morning with a lot less pain. I'm looking forward to my follow-ups . Strongly recommended ......
Hi Dan, so glad we could meet your expectations! Look forward to working with you to keep the improvements going
Fantastic experience: Ben is the best. Very knowledgeable, professional, and truly understands what you need. He’s been nothing short of a life-saver over many years now. The whole family sees Ben, and it gives us such peace of mind knowing we’re in the best hands.
Thanks for the kind words Dawn! Happy we can help you and the family
Fantastic experience: I was suffering a high level of discomfort in my upper rear thigh after potentially exercising incorrectly. I could walk ok but certainly not run, lying down was uncomfortable and lateral movements like getting out of a car were quite painful. I saw Nick, who identified the issue, massaged the affected and related areas and provided follow up exercises to undertake and said it might take 4-6 weeks to fully recover. Within 24 hours I had zero symptoms whatsoever! Whatever he did worked a treat, so much so that I had to cancel my follow up appointment. Well done Nick!
Hi, Garry. Thank you so much for leaving us a stellar review!
Fantastic experience: We have been going to Ben for years and find him very good!
Hi, David. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Excellent! Thorough and informative. Highly recommended
Thanks Dermot! Glad we can help
Fantastic experience: Excellent.
Thanks Neil, great to see you as always!
Fantastic experience: Ben is an excellent physio and chiro - he takes time to understand you and provides a targeted rehab program to bring you back to full fitness. I highly recommend Ben.
Thanks Jon, it's always great working with you
Fantastic experience: Great experience seeing Ben for physio treatment. He is highly knowledgeable, thorough in his diagnosis and treatment plan and takes the time to explain everything.
Hi Harley, appreciate you taking the time to leave a review. Really glad we can help.
Fantastic experience: Ben has been very informative, helpful, and easy going. Highly recommended
Thanks Ross, it's been great working with you
Fantastic experience: Well organised, informative and helpful in managing and getting better. Thanks Ben!!
My pleasure Therese, it was great to meet you!
Fantastic experience: Highly recommend Ben. With a history of reactive back issues Ben is the only person who has managed to treat me successfully. 10/10
Hi Heidi, thanks for the kind words. Glad we can help.
Fantastic experience: Highly recommended. Ben is great, he identifies and fixes the problem effectively and efficiently. Will definitely be back for regular maintenance.
Thanks for the kind words Paul, glad we can help!
Fantastic experience: Warm, caring, listening, considerate And very professional.
Thanks Miriam! Glad you enjoy coming in
Fantastic experience: Ben is an extremely competent professional and has been an essential part of my physical maintenance routine for years. Being both a chiropractor and a physiotherapist, he covers all bases. Plus he’s a really nice guy. Five stars.
Hi James, so glad we can help! Thanks for the review
Fantastic experience: Great experience! Ben was able to tailor an exercise / stretching program that would meet my overall objectives. He was even able to do some chiropractic manoeuvres to help alleviate some tightness in my neck and hips.
Thanks for the review Tony. It was great to meet you and glad we could help!
Fantastic experience: Really professional service. Ben knows what he is doing. He really fixed my back pain.
Hi Peter, thanks for the review. Always great to see you, and glad we can help!
Fantastic experience: Very good, I’ve been going for years
Thanks for the review Philippa, it's always great to see you
Fantastic experience: Cordial, efficient, effective, what more do you want.
Hi Fran, I'm glad you found our session effective, and thanks for leaving a review!
Fantastic experience: I went to Ben for rehab following a shoulder reconstruction. He has been great developing a plan to get my shoulder back in action.
Thanks Matthew, glad to hear you are happy with your progress!
Fantastic experience: I've been relying on Ben Cronin and the folk at Willoughby P&C to manage our family's health for many years now. Kind of like how I take the car in for an annual service (and cheaper) - just something you need to do to keep your wheels on the road. I'm still around, maintaining a reasonable level of rude health, so I can happily recommend these health professionals.
Thanks for the review Richard, it's our pleasure to help keep you finely tuned
Fantastic experience: I've been visiting Willoughby Physiotherapy and Chiropractor for a few years, they are professional and very knowledgeable. I highly recommend them. Nigel
Hi Nigel, thanks for your kind words, it's always great to see you.
Fantastic experience: No matter what area of my body I have had a problem with, I always leave in better condition than when I arrived. Ben and team are very good at their work, great service and generally nice people.
Hi Kendall, Thanks for the kind words, we love seeing you in the clinic, and are glad we can help
Fantastic experience: My family and I wouldnt go anywhere else...simply put, Ben is fantastic
Thanks Steve, It's always great to see you and the family. Glad you find it helpful
Fantastic experience: Saw Ben for recurrent lower back pain. Ben is excellent at diagnosing and explaining underlying cause, treating it and freeing up the problem area, and providing strengthening exercises. Highly recommend.
Hi David, I appreciate you taking the time to leave a review. Its always great to see you!
Fantastic experience: Ben at Willoughby Physiotherapy is the best physio ever! Every time I’ve had an issue, he’s diagnosed the problem quickly and accurately and worked with me to fix it. He is kind and supportive and challenging when he needs to be to get me back in working order. The whole business is friendly and professional and runs smoothly. Appointments run on time and the booking system is easy to use. Can’t recommend the business highly enough.
Hi Jacqueline, thanks for the kind review. I'm glad you have had such positive experiences, and love helping you get back on track!
Fantastic experience: Great service every time! Fast, efficient and friendly and very professional
Hi, Rosa. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I see Ben Cronin for everything from sporting injuries, to lower back pain to sore neck and shoulders from work posture and stress or a bad nights sleep. I like his approach because it is holistic and his aim is to not have you coming back for months on end; it’s to get you fixed, functioning and active again. Highly recommend.
Hi Kate,
Thanks for taking the time to leave a review. We're glad you find our service helpful!
Fantastic experience: Highly recommend Willoughby Physiotherapy and Chiropractic! Have been treated many times over the last few years for injuries, pain relief, stiffness and post pardum body changes. Each treatment I have felt relief beyond my expectations. I highly recommend Ben Cronin and have confidently referred many close friends to this practice.
Hi Shannon, thanks for taking the time to leave a review. We are glad to hear we have exceeded your expectations!
Fantastic experience: I have had a very bad Neck for the past 12 months. I have tried everything from physical therapy to laser treatments. I have been seeing Stephen Sharpe for the last three weeks while holidaying in Sydney and can't speak too highly of him. While my neck is still in the healing stages, I have had considerable improvement. The most impressive thing to me is the exercises he has given me, which are helping strengthen the neck muscles. He is gentle but effective, each time I leave I feel so much better. I can't recommend him highly enough. Elizabeth Redshaw
Fantastic experience: Ben Cronin has been looking after me for over 10 years and I always come away feeling like new. He is very knowledgeable and professional, i would recommend him highly.
Fantastic experience: Ben is a great Chiro, has done wonders to my lower back pain.
Leave your review about Willoughby Physiotherapy and Chiropractic:
Willoughby Physiotherapy and Chiropractic appears in the following listings:
Physiotherapy centers in nearby towns
Other physiotherapy centers you might be interested in
Hybrid Physiotherapy Chatswood
Complete Allied Health Care Chatswood
The Physicaltherapy Centre
Infinite Health - North Sydney Physiotherapy and Chiropractic
Urban Physiotherapy
Sydney Physio Solutions
Infinite Health - Sydney CBD Physiotherapy & Chiropractic
Evoker Premium Physiotherapy Services
Physico City Physiotherapy
Full Motion Physiotherapy
Add your physiotherapy center to our directory for free
If you manage a physio clinic and want to appear in our guide, send us your company information and you can appear completely free of charge.