Complete Care Physiotherapy & Osteopathy - Fawkner
Physio | Osteo | Exercise Prescription | NDIS Certified | TAC & Workcover Accredited | Fawkner | Putting The Complete Care Back In Health Care
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-13h
Photos of Complete Care Physiotherapy & Osteopathy - Fawkner
Our comment from PhysioFinder.net about Complete Care Physiotherapy & Osteopathy - Fawkner:
Personalized Care and Clinical Expertise
Complete Care Physiotherapy & Osteopathy in Fawkner has built a strong reputation for clinical excellence, focusing on identifying the root causes of pain rather than merely treating symptoms. The practice emphasizes evidence-based practice to deliver lasting results, tailoring treatment plans to fit each patient’s lifestyle and goals. Patients frequently highlight the practitioners' ability to explain complex conditions in clear, everyday language, ensuring they understand their condition and the path to recovery.
A Team of Highly Regarded Specialists
The center boasts a team of dedicated physiotherapists and osteopaths who are consistently praised for their professionalism, knowledge, and compassionate approach. Patients have specifically highlighted several key practitioners for their exceptional care:
- Charmi Kodithuwakku: Frequently described as "the best physiotherapist" by patients, she is recognized for her thorough assessments, attention to detail, and ability to provide immediate relief through massage and cupping. Her clear communication and supportive nature have helped numerous patients recover from injuries and manage chronic pain.
- Shalmali Marathe: Highly valued for her patience and expertise, Shalmali is noted for creating realistic treatment plans that fit busy lifestyles. Patients have praised her success in reducing back pain and supporting recovery from complex issues, including post-surgical rehabilitation.
- Fadi Saloum: Known for his friendly and professional demeanor, Fadi has received excellent feedback for helping patients recover from back pain, sports injuries, and elbow issues, often restoring pain-free function quickly.
- Aneri Patel: Appreciated for her confidence and effective communication, Aneri provides structured explanations of physical conditions and clear frameworks for returning to normal function.
Effective Treatment for Pain and Rehabilitation
Patients report significant improvements in a variety of conditions, including lower back pain, sciatica, neck pain, and sports injuries such as ACL and knee injuries. The therapists use a combination of manual therapy, exercise prescription, and techniques like dry needling (with informed consent) to address issues effectively. Many patients note that they feel "brand new" or experience immediate relief after sessions, and the home exercise programs provided are considered practical and easy to follow.
Welcoming Environment and Patient Trust
Beyond clinical skills, the center is praised for its welcoming atmosphere and friendly staff. Patients appreciate that they never feel rushed and that their concerns are fully heard and validated. The practice fosters a strong sense of trust, with many long-term patients expressing confidence in their therapists and looking forward to their appointments. This patient-centered approach, combined with a focus on empowering individuals with self-management strategies, makes Complete Care a highly recommended destination for physiotherapy and osteopathy in the Fawkner area.
Complete Care Physiotherapy & Osteopathy - Fawkner: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 55 reviews
Fantastic experience: I had such a great experience with Fadi Saloum! He was incredibly professional, friendly, and genuinely took the time to understand what I needed. The treatment was exactly what I was looking for, and I felt really comfortable and well looked after throughout my appointment. I would definitely recommend Fadi to anyone looking for a great physio!
Thank you so much, Alyssa, we’re thrilled to hear you had such a positive experience with Fadi. He takes pride in providing professional, friendly, and personalized care, and we’re glad the treatment met your needs and made you feel comfortable. We appreciate your recommendation and look forward to supporting your health and wellness in the future.
Fantastic experience: I was drawn to this Physio from its high reviews and can say that it was completely worth it! I had the wonderful Aneri for my sessions and she was exceptionally professional, knowledgeable and experienced when it came to addressing my concerns. She took to my case quickly and with confidence, and was very effective in communicating my condition in day-to-day language. By the end of the session, I had a clear structured explanation for what was happening in my body, as well as a skeleton framework for how our sessions could help support me to return to normal function. It’s so refreshing to experience genuine quality healthcare, from practitioners that genuinely understand. I didn’t feel rushed at all, nor did I feel like any of my words were dismissed- which is rare in the current health environment. I honestly couldn’t speak more highly of this place. I’ve only had an initial session and I am already feeling so much better.
Thank you for your wonderful review — we’re thrilled Aneri provided such professional, clear and compassionate care. It’s great to hear you felt heard, not rushed, and are already noticing improvement after your first session. Your kind words mean a lot and help others find quality care. We look forward to supporting your full recovery.
Fantastic experience: Shalmali is great. She explained why my issues started and how to overcome them. She is extremely knowledgeable and explains things in a really understandable fashion.
Thank you, Nik — we’re thrilled Shalmali could explain your issues clearly and help you find a path forward. We’ll be sure to pass along your kind words to her. Please reach out anytime if you need further assistance.
Fantastic experience: Excellent physiotherapy care. Very knowledgeable, attentive, and professional throughout my treatment. Each session was well explained, and I was given clear exercises to continue at home. I’ve seen significant improvement in a short time. Highly recommend to anyone looking for effective and reliable physio support. Shamali was very nice
Thank you, Isma, for your kind words and 5-star review. We’re delighted Shamali and the team provided knowledgeable, attentive care and clear home exercises that helped you see quick improvement. We appreciate your recommendation and are here whenever you need further support.
Fantastic experience: I am very happy with Shalmali’s treatment and she is really good with what she does.
Thank you so much, Beth! We’re thrilled to hear you’re happy with Shalmali’s treatment and appreciate your kind words about her skills. We look forward to caring for you again and welcome any referrals.
Fantastic experience: In a word Awesome. Shalmali Marathe gave me lot of support during my therapy. She is friendly and gave a good suggestion to improve my injury. Overall it's a great experience.
Thank you for the wonderful review, Fazla. We're delighted Shalmali Marathe provided supportive, friendly care and useful suggestions to improve your injury. It's great to hear you had a positive therapy experience. We wish you continued progress and are here whenever you need us.
Fantastic experience: I’m very satisfied with my physiotherapy sessions. Shalmali was friendly, supportive, and very knowledgeable. The exercises and treatments were explained clearly, and I felt encouraged throughout my recovery journey. I experienced noticeable improvement and felt well looked after at every visit. Thank you for the excellent care.
Thank you, Nida. We’re delighted Shalmali and the team provided friendly, supportive, and knowledgeable care and that you experienced noticeable improvement. We appreciate you trusting us with your recovery and are here whenever you need further support.
Fantastic experience: Very happy with the service. Fadi helped me with the lower back pain. Definitely recommend him for issues related to physio.
Thank you for the kind review, Abu. We're glad Fadi could help relieve your lower back pain and appreciate your recommendation for physio services. We're here whenever you need further care.
Fantastic experience: We have been recieving on-site physio treatments from Complete Care at my workplace and I must admit Shalmali has been an absolute godsend! Prior to my treatment, I was suffering from back pain, which started off as something bearable to agonizing and affecting my day to day life. Mornings were especially painful. In 3 treatments, she was able to significantly reduce the pain I was in. I’m no longer waking up to a sore back which is a great way start to the day. I highly recommend treatments with Shalmali. Her dedication and her friendly, relatable deamenor is a breath of fresh air. Not to mention her treatment plan and exercises are realistic for busy daily (most of the time lazy ) lives. Thank you Shalmali for being awesome at what you do
Thank you for your wonderful feedback, Alexa! We're thrilled to hear about the positive impact Shalmali has had on your back pain and daily life. It's great to know that her personalized treatment plan has made a difference for you. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We'll make sure to celebrate Shalmali's dedication and outstanding care!
Fantastic experience: I have been seeing Shalmali for some time and she is an awesome physiotherapist. The patience, assistance and compassion, she has shown me is unbelievable. Shalmali ‘s program and exercise has helped me greatly. I wouldn’t hesitate to recommend Shalmali as an excellent physiotherapist. Thank you Shalmali.
Thank you for your wonderful feedback, Vicky! We're thrilled to hear that Shalmali has made such a positive impact on your healing journey. Your recommendation means a lot to us, and we appreciate your trust in our services. We look forward to continuing to support you on your path to recovery.
Fantastic experience: Thanks you so much to Shalmali, she has been amazing in getting me to where I am just 6-months post TKR - her ongoing patience, encouragement, assistance and ability to adapt exercise to my restrictions has been awesome. I never thought given my starting point and other health problems that I would get to where I am today with my recovery and results. I can't thank Shalmali enough - finally I feel like I can live life again!!
We are thrilled to hear about your positive experience with Shalmali! Her dedication and personalized approach to your recovery truly make a difference. It's inspiring to know that you feel you can live life again after your TKR. Thank you for sharing your journey with us and for your kind words! Wishing you continued success in your recovery!
Fantastic experience: Aneri and the team have been fantastic. I always received a high level of care and support. Highly recommended physiotherapist
Thank you for your wonderful feedback! We’re thrilled to hear that Aneri and the team provided you with excellent care and support. Your recommendation means a lot to us, and we look forward to continuing to help you on your wellness journey.
Fantastic experience: I’ve been taking my dad for treatment after his injury, and our experience has been great. The practitioner, Shalmali, has been accommodating, always taking the time to listen and provide new exercises to help my dad rebuild his strength and improve his mobility. We’ve seen real progress and are grateful for her care, professionalism and ongoing support throughout his recovery.
Thank you for your wonderful feedback! We're delighted to hear about the positive experience you and your dad have had with Shalmali. It's fantastic that you've noticed real progress in his recovery, and we appreciate your recognition of her dedication and professionalism. Your trust in us during this important time means a lot. We look forward to continuing to support your dad's journey to recovery.
Fantastic experience: Shalmali,has given good care plan and clear communication was helpful.Her genuine care for patients health is exceptional.Also Shalmali was very professional and phenomenal.
Thank you for your wonderful feedback! We're thrilled to hear that Shalmali provided you with exceptional care and clear communication. Your recognition of her professionalism and genuine concern for patients means a lot to us. We appreciate your support and hope to continue providing you with outstanding service.
Fantastic experience: Thanks for Aneri Patel for help. I feel much better in my neck and upper back. Grateful for the advice and treatment.
Fantastic experience: Been coming to Fadi for the past few months i can definetly feel the improvents. Thanks Fadi
Thank you for your wonderful feedback, Calabasis! We’re thrilled to hear that you’ve noticed improvements during your time with us. Fadi appreciates your trust and looks forward to continuing to support your journey. Your success is our priority!
Fantastic experience: Thank you Fadi for helping me Improve the back pain I’ve been getting from weight training I’m look forward coming here regularly in future.
We're thrilled to hear that Fadi has helped you improve your back pain! Your commitment to regular visits will definitely contribute to your progress. Thank you for taking the time to share your experience, and we look forward to seeing you again soon!
Fantastic experience: I am very happy with the rehabilitation I've gotten from Fadi. He has been on time, and gotten me to pain free in my elbow, feels brand new! Thank you
Thank you for your wonderful feedback, Domenico! We're thrilled to hear that Fadi has helped you achieve a pain-free elbow and that you're satisfied with your rehabilitation experience. Your success is our priority, and we appreciate your trust in us. Looking forward to continuing to support your health and well-being!
Fantastic experience: Aneri is very good. After my session with her, I always feel Better. She is really good in communication and making me understand things. Thank you- Mamtaz.
Thank you for your wonderful feedback about Aneri! We're thrilled to hear that she has had such a positive impact on your sessions and that you appreciate her communication skills. Your satisfaction is our top priority, and we look forward to seeing you again soon.
Fantastic experience: I’m very happy with the work that Fadi has done to me I will definitely raccommand him to anyone great work
Thank you for your kind words and glowing recommendation! We're thrilled to hear that you are happy with Fadi's work. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Fantastic experience: I have been seeing Charmi since I experienced a knee injury in November 2024. Charmi not only expertly managed my acute issue (I was flying overseas on a long holiday the next day!), but has been excellent in supporting my rehab. My knee injury and overall strength is so much better. Charmi has a lovely manner, a very thorough and considered approach and excellent and clear communication. Thanks Charmi!
Thank you for sharing your positive experience, Jenny. We're thrilled to hear that Charmi was able to effectively manage your knee injury and support your rehabilitation. It's wonderful to know that you're seeing improvements in your strength and that Charmi's communication and approach made a difference for you. We appreciate your kind words and wish you continued recovery and strength!
Fantastic experience: Charmi has been a wonderful physio for me after my ACL injury. She's very friendly and knowledgeable, providing exercises that helped my recovery. She took her time during our sessions and didn't make them feel rushed like other physios I have seen before.
Thank you for your kind words, Margherita! We're thrilled to hear about your positive experience with Charmi and her approach to your recovery. Our goal is to provide the best care possible, and your feedback motivates us to keep striving for excellence. We wish you continued success in your recovery!
Fantastic experience: I have been seeing Charmi when I can't get to wallan to see Hasan. She is just beautiful and so knowledgeable. Her care and attention is second to none. She has also showed me how to self manage and I do this everyday. Thankyou Charmi your just beautiful!
Thank you for your wonderful words, Tania! We're thrilled to hear about your positive experience with Charmi. It's great to know she's made such an impact on your self-management journey! Your appreciation means a lot to us.
Fantastic experience: Excellent physio pain gone away, Charmi was an excellent therapist just in 3 sessions bring back to normal routine.
Thank you for your wonderful feedback, khadernz! We're thrilled to hear that Charmi was able to help you and that you're back to your normal routine. Your satisfaction means a lot to us!
Fantastic experience: Best Physiotherapist ever is Charmi, her attention to detail is exemplary. She listens and then she applies her massage and cupping and I end up feeling brand new. I have been her patient for a few months and I couldn't praise her more. Thanks for all your help Charmi.
Thank you so much for your wonderful review, Viviana! We're thrilled to hear that Charmi has provided you with such exceptional care. Your satisfaction is our top priority, and we are grateful for your trust in us. We look forward to continuing to support you on your journey to wellness!
Fantastic experience: I have been seeing Charmi for about a year now. I can't thank her enough! She's lovely, a professional and has really helped improve my pain. I'm so comfortable with her and trust her 100%. Thank you Charmi, appreciate you and always look forward to my appointments.
Thank you for your wonderful review, Amal! We're thrilled to hear how much you appreciate Charmi's expertise and care. Building such trust and comfort with our clients is what we strive for. We look forward to seeing you at your next appointment!
Fantastic experience: Charmi Kodithuwakku is a fantastic physio who diagnosed a difficult injury quickly, relieved some of the pain in the session, and mapped out a manageable plan for sorting it out. She's very nice, a clear communicator, and made me feel comfortable despite my half nakedness, pain and awkwardness. Thanks Charmi!
Fantastic experience: I had a fantastic experience with Charmi during my first session. I feel comfortable getting treatments from Charmi my Physiotherapist. Her professionalism and friendliness truly stood out throughout the entire session.
Thank you for the lovely review Farida!
Fantastic experience: Our experience was fantastic. Such friendly staff and would recommend them to everyone.
Thank you for your lovely review Corinna !
Fantastic experience: Last several weeks, I have been getting osteo sessions from Dr Anya, who is excellent. When I first visited, I could not walk or even get up properly due to my neck and back; now, I am fully recovered. Thanks heap, Anya.
Thank you for the kind words ET!
Fantastic experience: Great service and advice from reception on my first visit.
Thank you for your kind words Andy!
Fantastic experience: I had a fantastic experience with Charmin during my first session. Her professionalism and friendliness truly stood out throughout the entire process.
Thank you for your kind words Mona! :)
Fantastic experience: Charmi is simply the best physiotherapist I ever with. Suffering from severe back pain and numbness of both legs while still for some time. I just want to say thank you Charmi (CC Fawkner) what you have done for me. i couldn't have asked for better treatment.
Thank you for the lovely feedback!
Fantastic experience: Great experience. Very knowledgeable
Fantastic experience: It was so good I loved it
Fantastic experience: I had a fantastic experience with my physiotherapist, Charmi. The atmosphere was welcoming and I felt extremely comfortable. The exercises and stretches provided were immensely helpful and gave me a substantial relief. Highly recommend!
Thank you for the lovely feedback Malka :)
Fantastic experience: Amazing work from Charmi, she took the time to ask many questions about my issues and provided lots of helpful and easy exercises. She has a very open approach and is very friendly to talk to, im looking forward to the remainder of our sessions.
Thank you for the lovely feedback Zoe :)
Fantastic experience: Very nice and the care is so good. I feel comfortable getting treatments from Charmi my Physiotherapist. She gives the best exercises. She did a thorough assessment finding the problem in my knee.
Thank you so much for your feedback Leon :)
Fantastic experience: Fabulous experience woth Charmi. I got an appointment very quickly and was really happy with the session. Charmi took time to understand my injury and evaluated what would help. The pressure and massage used helped immensely and the exercises recommended have been great. Looking forward to my next sessions.
Thank you for the lovely feedback Aneesa!
Negative experience: A letdown in the customer care department. They cancelled my scheduled appointments more times than seeing the physio - then had my 80 year old mother in law attend her appointment and physio didn't show up - not even a phone call to say sorry. They could not even offer an explanation or an apology. Would definitely NOT recommend.
Hi Sofia, we attempted to locate your information within our records but couldn't identify you as a client of our clinic.
We value the input of individuals who have engaged with Complete Care's services, and we consistently respond to these reviews within the same platform. However, we prefer to uphold client confidentiality and typically refrain from public discourse to address any misunderstandings. Our contact information, including phone number and email, remains readily accessible, and we endeavor to facilitate private conversations. Perhaps it's cultural, however our practice leans toward a direct resolution through direct communication, as we believe in addressing concerns with service providers personally, rather than resorting to public channels.
Fantastic experience: Best experience I have had to date. Explained the issue is ways I could understand, treatment offered instant relief and post treatment plan was very clear and helpful
Thank you for the amazing feedback Stu! Glad we could help you out :)
Fantastic experience: Excellent physiotherapy. I can't thank Natalie enough. The extent of her knowledge and skills has truly exceeded any expectations going in for an initial consultation. She was able to diagnose an underlying issue that was overlooked previously by a past physiotherapist and address the root cause of my pain. Very professional, friendly and caring, goes above and beyond any physiotherapist I have previous seen. Thank you so much Natalie!
Thank you for the lovely feedback Steph!
Fantastic experience: Great service, Abbey is very knowledgeable and helpful and friendly, highly recommended
Fantastic experience: Abbey was very friendly. She treated respectfully and I felt so good after the treatment. I’m looking forward for the next treatment ❤️
Fantastic experience: Very friendly and professionall staff.
Thank you for your feedback Karen! We look forward to helping you next time :)
Fantastic experience: Abby is very professional and competent with great communication skills Highly recommend Abby Five stars from me Rami Eshoo
Thank you for your feedback Rami. We really appreciate it :)
Negative experience: Avoid - Fawkner practice does not have a physio, only an Osteo (despite the name). They tried to convince me they were the same thing (they are not) to get my business. I did decide to give the Osteo a go and during our session she began to dry needle my back without asking if I wanted this or was okay with this. Not good informed consent practise. I sent them detailed feedback afterwards via email, only to receive no apology but to tell me that they had never received a complaint before. Overall a weird and distressing experience with this clinic.
Fantastic experience: I really enjoyed my first visit with Abby, Osteopath today. She is very professional and amiable. Really helped with loosening up tense and taut muscles. Definitely going back. The clinic was actually amazing in practising social distancing - no waiting room patients. You wait in the car till you are texted to go in. Pretty nifty.
Thank you for your feedback Donna. We pride ourselves on providing exceptional service. Looking forward to helping you again!
Fantastic experience: EXCELENT SERVICE - HIGHLY RECOMMENDED
Thank you so much for the feedback Peter! Really appreciate it
Fantastic experience: The most friendliest staff and welcoming environment.
Thank you for your kind feedback Jessica!
Fantastic experience: Thank you complete care for looking after me after my accident and making this recovery for me pleasant great work very much appreciated keep up the good work
You're a legend George! Thank you!
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