Balance North Health & Wellbeing
Located in the heart of Preston, **Balance North Health & Wellbeing** is a premier integrated health center dedicated to providing curative and preventative care through a truly holistic lens. Recognizing that true health extends beyond the physical, the center unites a multidisciplinary team of **physiotherapists, dietitians, psychologists, and Pilates instructors** to offer seamless, whole-person treatment plans that nurture your body, mind, and spirit.
Our state-of-the-art facility offers a comprehensive suite of services designed for recovery and enhancement. For physical health, our **AHPRA-registered physiotherapists** utilize evidence-based manual therapy, dry needling, and vestibular rehabilitation to treat musculoskeletal injuries, chronic pain, and balance disorders like vertigo. We specialize in **Clinical Exercise and HEAL classes**, where small groups of up to four participants receive personalized, physio-led workouts that bridge the gap between injury recovery and functional fitness.
Beyond traditional therapy, we offer transformative **Reformer Pilates classes** taught by certified instructors. These sessions, including 'Soothe', 'Flow', and 'Condition', cater to all levels—including prenatal clients—focusing on strength, flexibility, and functional movement in a supportive environment. To support your internal health, our accredited dietitians provide expert nutritional guidance for gastrointestinal conditions, eating disorders, and general wellness, while our psychologists offer compassionate therapy to help you manage anxiety and achieve mental clarity. With a focus on connected wellbeing, Balance North is your trusted partner for lasting health and vitality.
Opening hours
- sunday: 9h-12h
- monday: 7h-19:30
- tuesday: 7h-19:30
- wednesday: 7h-19:30
- thursday: 7h-19:30
- friday: 7h-17:30
- saturday: 8h-13h
Photos of Balance North Health & Wellbeing
Our comment from PhysioFinder.net about Balance North Health & Wellbeing:
A welcoming space for integrated health and wellness
Balance North Health & Wellbeing has established itself as a premier destination in the northern suburbs, offering a harmonious blend of specialized physiotherapy and clinical Pilates. The clinic is frequently praised by patients for its modern, purpose-built facilities that create a calm, airy, and welcoming atmosphere. From the moment visitors arrive, they are greeted by friendly and helpful reception staff who ensure a smooth experience. The environment is consistently described as relaxing and inviting, providing a safe space for both rehabilitation and general wellbeing.
Expert physiotherapy and personalized care plans
The physiotherapy team is highly regarded for their deep clinical knowledge, patience, and patient-centered approach. Practitioners such as Dr. Jack, Grace, Liv, and Cailean are repeatedly highlighted for their ability to listen attentively and explain conditions clearly. Patients appreciate the thorough initial assessments and the provision of detailed, easy-to-follow home care plans. Many reviews note that the therapists go above and beyond, often communicating with specialists and GPs to ensure comprehensive care. The focus is on treating the root cause of pain rather than just managing symptoms, with a strong emphasis on empowering patients with knowledge and self-management strategies.
- Comprehensive Assessments: Thorough evaluations that consider physical, mental, and even financial wellbeing to create tailored treatment plans.
- Specialist Expertise: Highly skilled practitioners in areas such as vestibular health, chronic pain, and sports injuries.
- Patient Empowerment: Clear education on injury causes and proactive strategies for long-term recovery and prevention.
Highly effective remedial and relaxation massage
In addition to physiotherapy, the clinic offers specialized massage services that have garnered exceptional feedback. Therapists like Luka, Ellie, Nathan, and Pauline are celebrated for their technical proficiency and gentle, caring demeanor. Patients frequently describe their sessions as "enlightening," "spot on," and incredibly relaxing. The therapists are noted for their ability to address specific tensions, such as tight traps or shoulder issues, while also providing valuable tips for stretching and maintenance. Whether seeking relief from sport-related recovery or general relaxation, clients find the massage treatments to be a key component of their wellness routine.
Outstanding clinical Pilates and small-group instruction
One of the standout features of Balance North is its clinical Pilates program, particularly the Reformer classes. Instructors including Grace, Mirca, Aviva, and Olivia are described as fabulous, knowledgeable, and encouraging. The small-group setting ensures that each participant receives personalized attention, corrections, and tips, making it suitable for both beginners and experienced practitioners. Patients report feeling stronger, more balanced, and confident after just a few weeks. The classes are well-structured, dynamic, and set in a studio with high-quality equipment and carefully curated music that enhances the experience without overpowering the instruction.
- Personalized Attention: Small class sizes allow for individualized feedback and form correction.
- Diverse Expertise: Instructors skilled in various Pilates styles and specific health needs, including TMJ and pregnancy-related care.
- Effective Results: Clients report improved strength, balance, and pain relief through structured, progressive exercises.
Professionalism and community connection
Overall, Balance North is recognized for its professional integrity and warm community vibe. While the clinic operates as a private practice with specific pricing structures, the value is seen in the high level of individualized care and the quality of the practitioners. The staff’s consistent friendliness and professionalism create a supportive environment where patients feel valued and heard. Whether through a single consultation or a long-term Pilates journey, the clinic delivers a holistic health experience that leaves patients feeling refreshed, empowered, and confident in their recovery.
Balance North Health & Wellbeing: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 69 reviews
Fantastic experience: Oustanding professional service
Thank you for the feedback Rod. We appreciate it.
Fantastic experience: Luka gave me a really good remedial massage. He was very friendly. thorough and I felt comfortable commuicating my needs during the massage. Thanks Clare.
Thank you for taking the time to leave a review, Clare. We really appreciate your kind words and we'll be sure to pass your lovely feedback on to Luka.
Negative experience: I travelled here from quite far away — it takes me half an hour one way by public transport, so a full hour round trip. I was only 2 minutes late for the deadline, yet I wasn't allowed to enter or reschedule. I feel this was very unreasonable and the whole experience has been extremely disappointing
Thank you for your feedback. We’re sorry your visit didn’t go as planned.
For everyones safety, we can’t admit clients that arrive after the start of class time (you were 7 mins late). Arriving mid-class disrupts the class, set up and compromises safety. This is outlined in our terms and applied consistently to all clients.
Thanks for your understanding.
Fantastic experience: Dr Jack is very professional and attentive, he explains things very well while listening with patience. My second session with him and already I can see my issue improving.
Thank you for the lovely review, we will be sure to pass this onto Jack!
Fantastic experience: Grace is an incredible physiotherapist. I love that she explains everything clearly, is non-judgmental and kind. Her treatment is very effective too, so pleased I found her!
Thank you for taking the time to leave a review, Marise. We really appreciate your kind feedback and will be sure to pass it on to Grace.
Fantastic experience: Grace was super knowledgeable, encouraging, and friendly. Highly recommended!
Thank you for the great review Nikolas. We will be sure to pass this onto Grace!
Fantastic experience: Love this place. Clean homely vibe.
Thank you so much for your kind review Daniel!
Fantastic experience: Receptionist welcomed and updated on scheduled appointment was delayed so appreciated knowing upfront . Jack the Physio assessed and treated relevant concerns. Appointed exercises for mobility and Pain . All good thanks Jack
Thank you for your kind review, Rosetta. We’re so glad you had a positive experience with Jack and our team. We really appreciate you taking the time to share your feedback!
Fantastic experience: I've seen Grace the Physiotherapist twice now and she is always so friendly & positive but really knows her stuff! I've had a back issue flare up again for quite some months now. Before discovering Grace at Balance North, I saw another physio who was quite frankly not very good at all. After just one session with Grace, I implemented the new strengthening exercises & alternate exercises she showed me into my gym routine and I was feeling stronger and pain free in only a matter of a few days. Just had my second session with Grace today and I'm looking forward to putting some more new exercises into the routine. Don't hesitate to make a booking!
Thank you so much for your wonderful review, Nat! We're so happy to hear you had such a positive experience with Grace. We really appreciate you taking the time to share your feedback and for recommending our team. Thank you for your support, and we look forward to seeing you again soon!
Fantastic experience: i’ve been seeing physiotherapist Grace Ure at this clinic for about a month now- she is hands down the BEST physio i have ever seen (i’ve seen A LOt). she’s very strengths based, extremely knowledgeable and her care plans are so detailed and well thought out- she follows up every session with an email of everything we discussed and the plan moving forward- she has gone above and beyond to communicate with radiographers, specialists and my GP -i could not recommend grace more highly!! 10/10 exprience!!!
Thank you so much for your incredibly kind words, Hannah! We really appreciate you taking the time to share your experience. We'll be sure to pass on your lovely feedback to Grace. Thank you again for your recommendation and support - we look forward to seeing you at your next visit.
Fantastic experience: Grace was amazing! would highly recommend her.
Thank you so much for your kind review, Lou!
Fantastic experience: My appointment with Ellie was enlightening and educative. I felt listened to, validated and understood. I came out feeling reassured and confident. Thank you, Ellie.
Thank you so much for your lovely review, Marilene! We are so glad to hear you had a positive experience during your visit, and we will be sure to pass your kind words on to Ellie. Thank you for your support!
Fantastic experience: Had a remedial massage with Lukas and he’s great! He had such a welcoming presence and the treatment was spot on - the tightness of my traps immediately felt the release after it. The whole environment had a lovely community and calming feel.
Thank you so much for your kind review Cat! We will be sure to pass this onto Luka.
Fantastic experience: Highly recommend the relaxation massage by Luke. He was extremely professional and made the whole experience very relaxing and enjoyable. The facial massage included was an added bonus and was absolutely wonderful. I would definitely recommend Luke to anyone looking for a quality relaxation massage.
Thank you for your lovely review, Linda! We’re so glad you had a positive experience during your appointment with Luka. We’ll be sure to pass your kind words on to him, and we appreciate your support!
Fantastic experience: Grace is a fantastic physiotherapist. Very encouraging and will move mountains to work out what's going on without imaging. She is a dedicated, warm and professional provider.
Thank you so much for your kind words Kim! We’ll be sure to pass this on to her.
Fantastic experience: Lovely Remedial Massage at Balance North. Professional, friendly and just what I needed.
Thank you for your kind review Mon!
Fantastic experience: I couldn’t rate Grace more highly. I’d been feeling slightly jaded with physio from past experiences. Grace listened, she validated, she provided me with information that I hadn’t had before. I walked out feeling very confident in the advice I was given. Thank you, Grace.
Thank you so much for your kind words, Yarni. We’re so glad you had a positive experience during your time with Grace, and we’ll be sure to pass your lovely feedback on to her.
Fantastic experience: I had an incredible massage by Luka. He was so incredibly knowledgeable about the meat suit and explained the why for everything he was doing. Really appreciate the safe and caring environment. Would highly recommend.
Thank you so much for the lovely review Anna!
Fantastic experience: Been seeing Grace for my daughter. She’s great with her and helping her stay active and training basketball through it too.
Thank you for the review Brian!
Fantastic experience: Highly recommend the physio Grace here who has treated me and my daughter. Very knowledgeable and effective treatment in a calm relaxing space.
Thank you so much for the kind review David!
Fantastic experience: This was my first visit to Balance North for Clinical Pilates. The receptionist was very friendly and helpful and Jack my Physio guided me through all the different exercises to help me become a lot stronger in my lower back and knees. Looking forward to future sessions.
Thank you for your lovely review, Kaylene! We are so glad to hear you had a positive experience with Jack and our team during your visit. We appreciate your support and look forward to welcoming you back soon.
Fantastic experience: I've done quite a lot of pilates over the last 5 or more years - both in Melbourne and overseas and it's the BEST exercise I'd say for body composition, balance, rehab and overall wellbeing. I signed up to Balance North's reformer pilates classes and couldn't be happier! From just walking into reception,always greeted warmly and feeling immediately valued was noted and appreciated. The instructors are all GREAT - I believe I might have done a class with almost all of the pilates staff. Each have their unique style, but all are professional, warm, experienced and offer excellent classes - some get creative and that's fun and offers a challenge. I was super impressed and satisfied with all. The studio itself is inviting and very welcoming. As a side note, I really enjoyed (and a few others mentioned this in the classes) the wonderful playlist they all had - the music during classes was never overpowering and loud & thumping like other pilates studios where you can't hear the instructors. Best music everrrrr. All classes at Balance were 10/10 in every way. They were just the right mix of intensity and challenge and well structured and varied for proprioception and strength etc. and I came out after 3 intense weeks with a brand new body! Seriously. This is a long review, but it deserves it. I loved all classes, but some were regular ones so I got to experience them more. I especially loved Mirca's classes - the choice and flow of exercises and her clear instructions left no room for error and she honed in on the nuances of pilates with body positioning , adjustments to get the optimal experience. Thank you Mirca! I also particularly loved Grace's class too - a pro, like Mirca and simply gave the best classes with clarity, precision, great pace and challenge (if you want) and always encouraging. Then, there's Aviva's classes of which I'm sure her regulars will miss as she moves away from Melbourne. She was a great too! Loved her classes, her energy and smile and fabulous exercises too. I can't sing all their praises enough. If I missed any other pilates instructor's names whose class I did it's implied . If you're reading this and wondering where to do Pilates reformer classes in the northern suburbs, I highly recommend you do them at Balance North. Their 3 week intro offer is generous if you think about the professionalism and small group instruction you're getting. You feel like you're in a private class - such is the attention, connection and supervision. Classes are small or full depending on the time you go. Thank you Balance North. I'm not in the northern burbs right now, but hope to return at a later time. Jenny. x
Hi Jenny,
Thank you so much for taking the time to share such a thoughtful and generous review. We are truly grateful. It means a lot to hear how welcomed you felt from the moment you arrived and that our team helped create such a positive experience for you.
We are delighted that you enjoyed classes with so many of our instructors. Mirc, Grace and Aviva will be thrilled to read your kind words, and the whole team will appreciate your feedback about the atmosphere, instruction and playlists. We love hearing that the classes felt supportive, well balanced and impactful for your body.
Thank you for recommending us to others and for noticing the care that goes into our sessions, it truly means a lot. We are so glad your three weeks with us felt rewarding and transformative.
We hope to welcome you back whenever you are in the area again.
Warmly,
The BN team
Fantastic experience: Nice new building. Friendly reception and staff. Have seen Ellen a few times for a massage. It’s literally the best remedial massage I’ve ever had, every time I go. She even gives great tips to help me stretch at home. Has done cupping and other techniques that have left me feeling much better and relaxed. 100% recommend!
Thank you so much for your lovely review Chelsea!
Fantastic experience: I had a great experience with Nathan, the remedial massage therapist at Balance North! I would highly recommend him for sports recovery, as I could not have had a better experience! I will definitely be back.
Thanks so much for the kind words, Hugh! We're happy to hear you had such a positive experience with Nathan.
Fantastic experience: Ellie is the best
Thank you for the review!
Fantastic experience: Amazing place and great people! Pauline is very professional, very kind and helped me with pregnancy related pains and aches through few exercises and a treatment plan, I feel so much better already!
Thank you so much for the lovely review Cristina!
Fantastic experience: I could not have been more thrilled with my experience at Balance North today. From the warm and friendly greeting at reception to the wonderful experience with Grace who took me through my initial assessment. She was endlessly encouraging, and I left with a definite pep in my step. The environment is really relaxed and inviting. Will look forward to getting into classes etc. Couldn't recommend more.
Thank you for the wonderful review, Melanie! We appreciate your support and look forward to welcoming you back to the clinic soon.
Fantastic experience: Dr Jack has helped me were most physios have failed. He is patience methodical and really digs deep to find and treat the route of my pain. I will be recommending him to my friends and will definitely be using him again. Thx heaps Jack..
Thanks so much for your thoughtful review, Thomas! We're so pleased to hear you had a positive experience with Jack during your visit, and we appreciate you taking the time to share your feedback.
Fantastic experience: Had a really great experience at this clinic! I had a consultation with Jack who was a physio there. He was really friendly and professional!
Thanks so much for the kind review Mario.
Negative experience: They were super polite and nice and the physiologist was so professional and caring, however they didn't mention anything about the prices and at the end I had to pay 190$ for one session, despite me telling them about my GP referral. I wasn't happy at all and I believe it s their duty to talk about prices beforehand. Definitely won't go again . Be aware to ask for pricing in the first place.
Dear Ethan,
Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with the cost of your appointment.
We’d like to clarify that our clinic operates as a private practice and is not a bulk billing facility. This allows us to provide a high level of individualised care with experienced and highly trained practitioners, including our vestibular specialists. The $190 fee for your one-hour appointment reflects the specialist expertise and time dedicated to your care.
We also ensure full transparency with our pricing and payment terms, which is clearly outlined on our website.
We genuinely value your feedback and are committed to providing high-quality care to every patient. If you have any further questions or concerns, please don’t hesitate to contact us directly.
Fantastic experience: Friendly, punctual and professional. The exercises given to me seem to be working well at resolving some elbow tendonopathy. Thanks.
Thanks for the great review Alex, we appreciate it!
Fantastic experience: I’ve been working with the Balance North team for around two years, and my experience has been consistently positive. In particular, my most recent treatment session with Grace, who has been incredible in supporting me through a running-related injury. She took the time to explain the possible causes clearly, provided effective treatment, and guided me through practical options for long-term, home-based self-management. Her calm and reassuring approach really helped ease my worries, especially when I was anxious about the prognosis and how long I’d be off my running plan. I highly recommend Grace and the entire Balance North team for their professional and thoughtful care.
Thank you Keith for the kind and thoughtful review. We are so glad to hear you had a positive experience with our team during your visits, and we appreciate your support. Best wishes!
Fantastic experience: Nathan is very good and my shoulder and neck feels better after sessions
Thank you for the great review Genina!
Fantastic experience: Flow Pilates with Grace was absolutely lovely, the atmosphere at balance north is airy yet warm. Could not recommend them more. Left me feeling strong, refreshed and calm ✨
Thanks so much for the lovely review Bronte!
Fantastic experience: Last Wednesday, I booked a physiotherapy appointment and was welcomed by a very polite receptionist who provided excellent service. I was then referred to Dr. Jack for Vertigo treatment. Dr. Jack is a highly skilled and attentive doctor who paid close attention to every detail. I highly recommend this place—it’s the best experience I’ve had.
Thank you Jum for the great review! Happy that we could be of service
Fantastic experience: Very easy to book appointment. Personnel very friendly and thorough - had read thru my answers provided beforehand and were knowledgeable re my needs. Excellent massage followed ! Recommend highly
Thank you for the great review Errol!
Fantastic experience: Excellent physiotherapy treatment in a professional environment. Friendly staff.
Thank you for the review Trish, we appreciate it.
Fantastic experience: Very professional and friendly staff. Always receive knowledgeable treatment to addresses my concerns.
Thank you for the great review Carly-Marie, we appreciate it.
Fantastic experience: I absolutely love the reformer Pilates classes here! The beds are the best I’ve seen, and the instructors are incredibly knowledgeable. The staff is super friendly, and the space feels so inviting. Highly recommend! And a shoutout to Aviva!
Thanks for the incredible review Fernanda ❤️
Fantastic experience: I saw Cailean for the very first time yesterday after suffering for many years with all forms of arthritis in ankle and knees joints that are bone on bone. I've also had a total hip replacement. He his knowledgeable and has provided me with an exercise regime that gives me hope and I'm truly loving forward to the results. Cailean comes highly recommended.
Thank you Anthony, for the great review!
Fantastic experience: Great place for pilates and your physio. Extra bonus for the decor and lovely staff!
Thanks for the awesome review ❤️
Fantastic experience: I had a great experience while undergoing physiotherapy for a tendon issue. From the very first session, I was impressed by the professionalism and accuracy of the staff. They took the time to assess my condition thoroughly and provided clear, easy-to-follow instructions for both in-session exercises and at-home care. The facility itself is clean, well-maintained, and welcoming, creating a comfortable environment for rehabilitation. The team is not only skilled but also attentive and supportive, making sure I felt confident in my recovery process. I truly appreciated their personalized approach and dedication to helping me heal. Highly recommended for anyone in need of physiotherapy!
Thank you for the great review ❤️❤️
Fantastic experience: I want to express my heartfelt gratitude to Team at Balance North.Physio Jack Qin for his exceptional care.He showed compassion, empathy and kindness. It helped significantly to cure a long time shoulder problem. I highly recommend this practice to anyone seeking top notch physiotherapy. Thana Bala
Thank you for the great review ❤️
Fantastic experience: I came to get a second opinion after another physio gave a questionable treatment plan that did not consider my needs (fixed session package requiring upfront payment). I have seen Georgia and she is absolutely fabulous amd truly leads with patient centred care. My physical, mental and financial wellbeing were all considered and I have always been provided multiple options and given autonomy to make informed decisions. The centre is lovely, a really calm environment and a convenient location, and all staff are so friendly. Thanks team!!
Thank you for the amazing review Steph, we love being able to provide a safe, friendly and empowering space for our clients. Thanks for the feedback!
Fantastic experience: I’ve been doing clinical Pilates here for jaw pain (TMJ) and it’s definitely helped! Olivia is wonderful, the space is really nice and everyone is friendly.
Thanks for the awesome review Maddy. We are glad you are finding the services and space helpful.
Fantastic experience: Have been so well looked after by Balance North, highly recommend
Thankyou for the kind review! We are so happy to hear this
Fantastic experience: So lucky that this is my local Pilates place - the classes are fun and challenging but also really relaxing. The instructors are fabulous and the studio is light filled, clean and welcoming. Highly recommend!
Thank you for the kind review Amelia, we really appreciate the feedback.
Fantastic experience: Liv is not only a wonderful pilates teacher but she is also the most INCREDIBLE physio. I absolutely adore her and am so thankful I started getting physio treatments from her. I have long standing back pain and Liv was able to get me major relief after just one session. She is fab :)
Thank you for the amazing review Natasha, we are proud to have Liv part of our team!
Fantastic experience: Great physios and pilates space! Inclusive place too ️
Thank you for the kind review Tatiana, we are glad you had this experience.
Fantastic experience: I’ve done pilates on and off for 10 year and balance north is by FAR my favourite clinic I’ve been too. The classes are fun, dynamic and challenging, I’m obsessed!
Thank you for the incredible review Emelia, we love creating a safe and nurturing space for our clients. Thanks for the feedback!
Fantastic experience: BalanceNorth is awesome, the Pilates classes here are always great. The instructors are the best and always willing to give you tips which is great for a beginner like myself. I would definitely recommend giving this place a go!
Thanks for the amazing feedback Nicholas, we will pass it on to our instructors.
Fantastic experience: Absolutely beautiful and calm studio, all the instructors are very professional, welcoming and lovely, highly recommend.
Thank you Claire for the lovely review, we really appreciate it.
Fantastic experience: Beautiful venue, wonderful staff, a great place for those in the local community looking for a purpose built Pilates and integrated health clinic
Thanks Izabela for the kind words and lovely review.
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