In Touch Physiotherapy
In Touch Physiotherapy in Mooroolbark is dedicated to providing a personalized approach to the health and well-being of our patients. From the moment you walk through our doors, our highly trained team ensures that you feel welcomed and cared for. Our physiotherapists are committed to providing comprehensive treatment for a wide range of conditions, utilizing advanced techniques and constantly updating their knowledge through continuing education.
During your first visit, you will receive a thorough assessment to diagnose and understand your condition. Together, we will create a treatment plan tailored to your individual needs. We employ a hands-on approach that includes mobilization, soft tissue release, and even acupuncture techniques such as dry needling to maximize your recovery.
We cater to a wide variety of patients, from newborns to the elderly, as well as athletes and everyday workers. Additionally, we offer exercise physiology services to tailor specific exercise programs to your personal health goals.
With state-of-the-art facilities and a dedicated professional team, we invite you to make an appointment today and experience real improvements in your well-being.
Opening hours
- sunday: (closed)
- monday: 7:30-20h
- tuesday: 7:30-20h
- wednesday: 7:30-20h
- thursday: 7:30-20h
- friday: 7:30-20h
- saturday: 7:30-13h
Our comment from PhysioFinder.net about In Touch Physiotherapy:
A welcoming atmosphere and personalized care
At In Touch Physiotherapy Mooroolbark, the experience begins the moment you arrive. Patients consistently praise the warm and friendly reception team, who create a comfortable environment and make visitors feel immediately at ease. The clinic is described as having a bright and cheery waiting room, with staff who are noted for being professional, kind, and genuinely caring about patient well-being. This personalized approach ensures that every visit is handled with attention to individual needs.
Expertise and dedication of the physiotherapy team
The center is highlighted for its highly trained physiotherapists, particularly Travis and Alexis, who are frequently commended for their extensive knowledge and dedication. Many long-term patients attest to the exceptional commitment of the staff, with one patient noting that they continue to travel significant distances because of the high quality of care. The therapists are praised for taking the time to understand each condition thoroughly, explaining procedures clearly, and providing reassurance. Their ability to connect with patients, including treating young children, adds to the overall positive experience.
Comprehensive treatment and rehabilitation services
In Touch Physiotherapy offers a wide range of services designed to address various health conditions. The clinic features a rehab gym, which provides an additional resource for recovery. Patients benefit from advanced physiotherapy techniques supported by continued education in the latest research. The team is noted for their thoroughness, often identifying underlying issues and guiding patients through effective management strategies, including exercise prescriptions and pain management advice. Services also include remedial massage and podiatry, ensuring a holistic approach to health.
- Personalized treatment plans tailored to individual recovery goals
- Access to on-site rehabilitation gym facilities
- Expert guidance on pain management and exercise therapy
- Comprehensive care including physiotherapy, massage, and podiatry
Strong patient outcomes and satisfaction
Reviewers frequently mention excellent results and successful outcomes, with many patients reporting freedom from pain and improved mobility. The staff is appreciated for going above and beyond, such as coordinating with surgeons or addressing complex injuries with great care. The clinic is highly recommended by those who have experienced long-term support, with many expressing high satisfaction with the professional yet friendly service. The combination of expert clinical skills and a supportive team makes In Touch Physiotherapy a trusted choice for recovery and well-being.
In Touch Physiotherapy: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 59 reviews
Fantastic experience: Travis is great and all the staff are lovely
Fantastic experience: Great service & friendly staff and very knowledgeable in there trade
Fantastic experience: Friendly and professional
Fantastic experience: In search of a caring and dedicated Physiotherapist who will go above and beyond to assist you? Look no further than In Touch Physiotherapy. The warm and welcoming team ensures that every visit is a comfortable experience, starting from the moment you step through the door and are greeted by the friendly receptionist who remember your name. At In Touch Physiotherapy, you will have the pleasure of meeting two exceptional physiotherapists, Travis and Alexis. They not only take the time to understand your needs but also explain procedures in a clear and reassuring manner, making you feel at ease and confident throughout your treatment. As a patient of Travis for the past 3 years due to a WorkCover injury, I can vouch to this champions high level of dedication and commitment Travis has not only helped me with my physical health but has also gone the extra mile to address any other requirements related to my injury. Despite moving away from the area, I continue to make the 45-minute drive to In Touch because of the exceptional support and treatment provided by Travis, Alexis and the entire team Without their assistance over the years I would be lost and unsure if I would even be able to continue working.
Fantastic experience: Experience doctors nd great treatment
Fantastic experience: Efficient professional friendly
Fantastic experience: The Place Was Good
Fantastic experience: I was having trouble with my lower back for months, came to see these guys and they really looked after me from the moment I stepped in. I felt like they really cared and wanted to see me feeling better. They recommended meds and stretches for me to help manage the pain. Very satisfied and now pain free!
Fantastic experience: Ok
Fantastic experience: Friendly staff that care about your recovery.
Fantastic experience: Always kind and caring service
Fantastic experience: Great results. Very knowledgeable.
Fantastic experience: Really good people, look after you well.
Fantastic experience: Alexis is a genius. He has been able to get us out of some really painful and uncomfortable situations. Can’t recommend him enough.
Fantastic experience: Excellent service, knowledgeable staff, great facilities and environment
Fantastic experience: I have been going to see Alexis for about 10 years now. He explains things to me and shows me what exercises I need to do for my lower back and sometimes my left knee. He easy to talk to. Reception staff are friendly.
Fantastic experience: Great physiotherapists, great hours, plenty of parking.
Fantastic experience: Great people great help would suggest them to anyone
Negative experience: I'd have to disagree with that opinion as when I was seeing Travis their i tried telling him things in regards to my lumbar spine and it was if it had fallen on deaf ears, every time I went to see Travis all he would do is to get me to lay on my side as painfully enough as it was and all he did was put suction cups on my back for half an hour after that he told me to sit up my misses would help put my t-shirt back on and that was the end of the session did absolutely nothing to my back except my my pain more excruciating not happy with their service
Fantastic experience: Highly recommend
Fantastic experience: Amazing treatment, Alexis is one of a kind! So supportive and understanding! Very professional and helps with pain management
Fantastic experience: Meeting sll expectations
Fantastic experience: The therapy and the staff
Fantastic experience: The team @ In Touch real take the time understand your situation and in my experience provide excellent patient care.. highly recommended in opinion
Negative experience: massage was airy fairy and masseuse didn't listen to her patient. for me the so called "remedial" massage was useless and a waste of time and money. "out of touch" would be a more appropriate business name..
Hi Darryn, we’re sorry to hear you weren’t happy with remedial massage. You’re review has come through to our Physiotherapy page, a separate business. Our Physiotherapists always endeavour to listen to our patients and provide treatment to the best of our abilities. Once again we’re sorry to hear of your experience
Fantastic experience: Excellent
Fantastic experience: First time visit to Matthew the podiatrist. Very welcoming atmosphere with a bright and cheery waiting room. Matthew was thorough and very helpful without being pushy of extra services at all. Appreciated the advice and would definitely return in the future.
Fantastic experience: Excellent physio
Fantastic experience: Alexis is a very thorough & personable physiotherapist
Negative experience: Wouldn't go there again they dont fix the problem in two sessions
Hi John, sorry to hear this. Sounds like you must be very upset to give our business a one star review. We have multiple physiotherapists, if you would like another physiotherapist to review your condition and file please call and ask for myself - Travis - and I can see what I could do to help you out
Fantastic experience: Kathy was lovely and very knowledgeable. She was great with my 10 month old son.
Fantastic experience: Awesome Physiotherapist. Travis has helped me for 1.5 years now after a motorcycle accident. He sent me back to my surgeon suspecting further complications with my knee and he was right.
Positive experience: family sees them for massages, have been happy with care and great service
Fantastic experience: Have been a long time patient. Couldn't recommend them highly enough.
Fantastic experience: Thank you Travis Hillard the pain in my shoulders was unbelievable I new how I did but I didn't no what I had done until you had taken the time to explain to me what happened'and with your help care and treatment I am on my way to recovery . Thank you once again
Fantastic experience: Trav and his team are excellant! Great variety of services available including a rehab gym!
Negative experience: I saw Alexis today for an extremely painful back that I have had to take time off work for. I left not only with no improvement in pain, but with no helpful advice. After a few questions he put an interferential machine on my back and left the room for 10 minutes. He then gave me exercises to do to 'manage my issue in the long term' and blamed bad posture for my extreme pain. This is not a chronic issue, it started two days ago, and I explained that I do all but one of these exercises daily as it is. I did not need to spend $60 to get what I already had for free. After expressing that I was looking for more active treatment such as massage or dry needling I was told that I was wearing the wrong type of bra for that type of therapy and he wouldn't do that on an initial visit anyway. I have never experienced this in many years of seeing physiotherapists and am extremely unhappy with the outcome. I now need to see a different physiotherapist who will actually treat me and pay again. I will not ever be returning to this practice.
Fantastic experience: Very professional, great physician
Positive experience: Fixed my issue, very happy with their service
Fantastic experience: Travis is a fantastic physiotherapist. Made to feel very comfortable.
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