Complete Care Physio Health Group - Hampton Park
Established in 2003, Complete Care Physio Health Group is a trusted, community-focused physiotherapy clinic serving the South-East Melbourne region. With modern facilities in Hampton Park and Cranbourne East, the practice has grown from a single practitioner to a team of experienced, AHPRA-registered physiotherapists dedicated to evidence-based care.
Our multidisciplinary team provides comprehensive rehabilitation and pain management services for patients of all ages. We specialize in musculoskeletal injuries, sports physiotherapy, and chronic condition management. Our therapeutic toolkit includes manual therapy, clinical Pilates, dry needling, remedial massage, and tailored exercise rehabilitation programs designed to restore function and prevent future injury.
We are committed to accessible healthcare, offering full bulk-billing for eligible patients with Chronic Disease Management Plans, DVA cards, and TAC claims. We also provide specialized services under NDIS and Home Care Package schemes, including home visit options for seniors and those with mobility challenges. Whether you are recovering from an accident, managing a long-term condition, or seeking to optimize athletic performance, our patient-centered approach ensures you receive a personalized treatment plan to guide your journey to full recovery.
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-12h
Our comment from PhysioFinder.net about Complete Care Physio Health Group - Hampton Park:
Highly Regarded Specialist Physiotherapists
Complete Care Physio Health Group in Hampton Park is widely recognized by patients for the exceptional expertise of its clinical team. The center features a group of highly experienced physiotherapists who are frequently singled out for their deep professional knowledge and ability to deliver effective treatment. Patients consistently highlight practitioners such as Asmita Yadav, Chanchal Khosla, Nesma, Yusuf, Rany, Pooja Raval, and Vinay, noting their dedication to understanding individual health conditions and their skill in guiding recovery. The clinic has earned a strong reputation for staff members who are not only clinically proficient but also warm, approachable, and supportive throughout the healing process.
Personalized Care and Tailored Treatment Plans
A key strength of this clinic is the highly personalized attention patients receive. Reviewers emphasize that treatments are never generic; instead, therapists take the time to listen carefully to concerns and develop specific care plans. Patients have praised the detailed assessments and the clear explanation of strategies for managing pain and rehabilitating injuries. This approach, which often includes meaningful advice on stretches and exercises to perform at home, makes many feel confident and well-informed about their health. The continuity of care is also appreciated, with some long-term clients noting how therapists remember their history and adapt care over multiple visits.
Effective Rehabilitation and Pain Management
The clinic is highly recommended for its success in helping patients recover from various conditions, including back pain, neck and shoulder issues, and post-surgical rehabilitation. Patients have reported significant improvements in their mobility and a reduction in pain following sessions with the specialist therapists. Whether dealing with a chronic stiffness or recovering from a recent shoulder surgery, the center is noted for providing effective interventions that help patients return to their daily activities with less discomfort. The professional and efficient nature of the sessions ensures that patients make the most of their time during treatment.
Welcoming Environment and Professional Standards
Visitors to the Hampton Park location frequently commend the friendly and professional atmosphere of the center. The staff are described as courteous and welcoming, contributing to a comfortable environment for patients. The clinic is also noted for being clean and well-maintained, which adds to the overall positive experience. While the majority of feedback is extremely positive, the clinic encourages patients to review therapist profiles to select the specialist best suited to their specific needs, ensuring the highest quality of care from the outset.
Complete Care Physio Health Group - Hampton Park: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 56 reviews
Fantastic experience: I would like to thank Nesma for her excellent work and outstanding care.She is a wonderful physiotherapy with a lovely personality, always kind,friendly, professional and caring. I am very happy with her service and the ways she looks after me. She does a fantastic job,and I truly appreciate all her help and dedication, I highly recommend Nesma to anyone looking for a great physiotherapy. Thank you Nesma from Padmini Narraidoo. Well done
Positive experience: Complete Care Physio Health Group I regularly book massage appointments here for my wife, and overall we’ve had a positive experience. The clinic is clean, the staff are friendly, and the service is professional. One important tip: I recommend checking the therapists’ profiles and professional experience on their website before making a booking. You can then call the clinic and specifically request the therapist you feel is the most suitable, rather than choosing randomly. In my experience, some therapists are more experienced and highly professional, while others are reasonably good. Once you find a therapist with the right experience and skills, the quality of the massage can make a significant difference. Overall, it’s a good place for massage and physiotherapy, and I would recommend taking a little time to research the therapists first.
Hi Muayad,
Thank you so much for your valuable, honest and positive feedback. We highly appreciate it as it assists our team to grow and endeavour to continue to provide high quality services to our patients. We will certainly pass on your kinds words to the team.
Regards
Complete Care Physio Health Group
Fantastic experience: This Physio has moved near Hampton Park secondary college. Very good Physio therapists, Especially Nesma,who is excellent.
Hi Peter,
Thank you so much for your 5 star review of our services. We are glad to hear about your positive experience. We will certainly pass on your feedback to Nesma and the team.
Regards
Complete Care Physio Health Group
Fantastic experience: Great staff.
Hi Michael,
Thank you so much for your feedback and 5 star rating. We will certainly pass this on to the team.
Regards
Complete Care Physio Health Group
Fantastic experience: Had Yusef as my physio and done a great job
Hi Ethan,
Thank you so much for your feedback. We will pass on your kind words to Yusuf.
Regards
Complete Care Physio Health Group
Fantastic experience: Initially my back was very stiff and sore and saw Yusuf adjusted my spine , I could n’t sleep at all , but now I can, even I recommended my wife to him and he did a good job with her. . I really recommend any one with back pain to come and see him..
Hi Shobana,
Thank you so much for your valuable feedback and recommendation. We are glad to hear that Yusuf was able to assist you with your back pain. We will certainly pass on your kind words to Yusuf. We endeavour to continue to provide the high quality service.
Regards
Complete Care Physio Health Group
Fantastic experience: I had a really great experience with Nesma. From the first session, she took the time to properly understand my situation and what was causing my discomfort. The treatment plan felt very tailored to me, rather than something generic, which I really appreciated. Highly recommend
Hi Ashley,
Thank you so much for the feedback and recommendation. We highly appreciate it to assist us in continuing to provide the best possible care. We will certainly pass on your kind words to Nesma.
Regards
Complete Care Physio Health Group
Fantastic experience: Nesma is one of the best physio I have come across , she is helping me to recover from my injury and her knowledge is remarkable. happy to be here with this location.
Hi Hari,
Thank you so much for the feedback and kind words. We are glad to hear about your positive experience with us. We will certainly pass on the feedback to Nesma.
Kind Regards
Complete Care Physio Health Group
Fantastic experience: Professional friendly and customized advice to tackle my rehab needs.
Hi John,
Thank you so much for your feedback. We are glad to hear that we have been able to assist you with your needs.
Regards
Complete Care Physio Health Group
Fantastic experience: I had an excellent experience with Pooja Raval as my physiotherapist. She is highly professional, knowledgeable, and attentive to detail. From the very first session, she listened carefully to my concerns, explained the treatment plan clearly, and guided me with confidence and care. Her calm and reassuring approach made me feel comfortable throughout, and her exercises and techniques have been very effective in my recovery. I truly appreciate her dedication and commitment to patient wellbeing. I highly recommend Pooja to anyone seeking a skilled and professional physiotherapist.
Hi Javaid,
Thank you so much for your valuable feedback. We are pleased to hear that Pooja’s professional and attention to detail approach has assisted in your recovery. We will certainly pass on your kind words to Pooja. And we will continue to strive to provide the best possible care.
Regards
Complete Care Physio Health Group
Fantastic experience: Highly recommended Chanchal. I've done two session for my back pain and she has helped me so much with the pain and also recommended stretches and exercises to mitigate the pain.
Hi Sriram,
Thank you so much for your review. We greatly appreciate it. We are pleased to hear that Chanchal was able to help you. We will certainly pass on your kind words to Chanchal.
Regards
Complete Care Physio Health Group
Fantastic experience: The best Physiotherapist Asmita is in this building. Very friendly staff and clean clinic. I highly recommend this clinic for all your Physio needs.
Hi Maria,
Thank you for the 5 star feedback and recommendation. We really appreciate it and we will certainly pass on your kind words to Asmita.
Thank you
Complete Care Physio Health Group
Fantastic experience: Today was my 2nd session with chanchal, she is very gentle and informative. Listened to all my shoulder issues and treat accordingly. Highly recommend!!
Hi Farah,
Thank you so much for your kind words. Great to hear your positive experience with us. We will pass this on to Chanchal.
Thank you
Complete Care Physio Health Group
Fantastic experience: Chanchal is the best .This is the 2nd time i saw her and she is the best .i am giving 5 star just because of chanchal.
Hi Zuhra,
Thank you so much for your review and feedback. We always strive to provide consistent and high quality service. We will certainly pass on your kind words to Chanchal.
Fantastic experience: Asmitha is the best physiotherapist I have ever had. Trust me I have had many years of experience in being a client. When my previous physio retired I was so lost until my GP recommended Asmitha. She is very professional, efficient and reliable. Very friendly team.
Thank you so much for your valuable feedback Hema ! Always great to hear back from our patients ! Will convey your kind words to Asmita and the team.
Fantastic experience: Exceptional Service and Care! I had an amazing experience with Dr. Asmita Yadav. The level of care and professionalism was outstanding. The physiotherapist took the time to understand my concerns, explain the treatment plan, and provide effective therapy tailored to my needs. From the moment I walked in, the staff made me feel welcome and comfortable. The clinic was clean, well-equipped, and ran on time – no long waits! Thanks to their expertise, I’ve seen significant improvement in my condition. I highly recommend her to anyone seeking top-notch physiotherapy services!"
Thank you Bhaskar for your kind words and recommendation. We are grateful for your recognition of our service and we will certainly pass the feedback to your treating practitioner. We will continue to endeavour to provide the best service.
Fantastic experience: I would like to recommend Chanchal. She is too good and knowledgeable. She have a deeper understanding of her profession. She is very friendly and polite. She provides meaningful information and suggestions on how to improve your health.
Thank you Kiran for your kind feedback.
Fantastic experience: Chanchal is very informative and trained physiotherapist, I felt very relaxed in my shoulder and knee pain
Thank you for your kind feedback.
Fantastic experience: Im very much happy with the service, Walla is my therapist. she is very honest with her job, she does the therapy in a very professional way . She is very nice and very polite . Highly recommended for phsio with Walla.
Thank you so much for your kind words and feedback. We will continue to endeavour to provide high quality service.
Fantastic experience: I would Highly recommend Complete Care Health Group. My therapist is Chanchal. She has Excellent experience! she is a very knowledgeable and professional therapist while still keeping a friendly and comfortable environment.
Thank you for your kind feedback and recommendation Anuradha. We always strive to provide the best service in the most comfortable environment to our clients.
Fantastic experience: Very pleased with the service I have recieved. My back was very stiff and a few visits under my care plan has helped a lot. I will be booking again as a private client. I highly recommend Complete Care Health Group to all. Very clean clinic and staff are very friendly. Thank you Complete Care Health Group.
Thank you Fatu for your kind words and wonderful feedback. We are glad that you are feeling better with our treatment. We endeavour to continue to provide the best service to all our clients.
Kind Regards
Complete Care Physio Health Group
Negative experience: Please read it completely before visiting or booking appointment with them. I am at Work Cover. I visit this clinic every Monday at 10:20 am for a physio session. I have faced several times appointment timing issues, such as you coming 20 minutes late or earlier, missing your first session, etc. Later on, not to repeat this problem, I booked my two months appointments in advance on a Monday at 10:20 am to avoid misunderstanding. Today, dated 17-10-2022, when I was at the clinic for my appointment, they gave my appointment's first session which is 20 minutes, to a private visitor; and asked me if I have to wait or if I want to cancel it. When I started asking them a reason, they said to me; it's a clinic. It goes like this. Very unprofessional way of communicating with clients, and today I do realize that is why I have been messing up my session in the past with them. Since my insurance is paying them for my visit, either way, if I am missing it or coming late, they are trying to adjust random patients with the appointments of those on work cover to earn some extra money. I have experienced these things with myself and with the other patients who are on the work cover.
Hi Habib,
Following discussion with staff, it is learnt that the appointments have been booked in advance only after consultation with yourself. Appointment today was booked by yourself in advance based on what was available for booking at the time. All patients do get a courtesy reminder call and an additional courtesy SMS reminder. Please note that you have confirmed with staff today that you do not answer our phone calls nor do you read our text reminders. As a result, you have failed to notice your appointment timings.
Despite being unable to take notice of your appointment timing, you have expressed verbal aggression and violence towards staff and disrupted the workflow.
Also please note that the appointment today before your appointment was booked several weeks in advance before yourself. Please provide the written proof that your appointment was booked at 10.20 today as advised by yourself. Please provide the proof that a private client was booked before yourself today. It is unfair and unreasonable to be violent towards staff who are only doing their job despite your mistake of not noticing your appointment times correctly. It is unethical and unprofessional to make false allegations about other clients bookings. This has happened several times due to not checking your text reminders.
Please note that should such violent behaviour repeat again and should there be such baseless claim of appointment timings made without written evidence of booking, should such false allegations about appointments of other clients be made, we will be unable to provide services to you and report you for defamation.
The clinic has zero tolerance towards aggression and violence. The clinic provides appointments to all clients with several reminders about each appointment to ensure our clients treatment is not disrupted. Blaming clinic for your mistakes is not tolerated.
Thank you
Complete Care Health Group
Fantastic experience: I Am Very Lucky 5 star is for the service and knowledge of (Vinay)correct me with spelling of his Name. Been here for the 5th Time Pain of 2 years is decreasing Very fast. Thank you
Thank you Jafar for your kind words and feedback. We are glad that our treatment is helping you. Vinay is a highly experienced Physiotherapist with excellent knowledge. We look forward to serving you again in future.
Positive experience: Thank you Chanchal for the excellent service you provided. Highly recommend Complete Care Health Group.
Thank you Nila for your kind feedback and recommendation.
Fantastic experience: I had a hard time finding a good physio till l met Asmita the therapist she is amazing at what she does she really knows her work and she listens to what really is your problem you have with your health, l am so happy l found her and l recommend her to anyone to go to her, there is a new worker there her name is Anum and Asmita asked me if l can try her for a neck and shoulders massage l said yes….wow she was amazing with my neck and shoulders so happy l said yes…lol…There clinic is so clean which l love as we know Covid is around….l have no problems with anything they do they are amazing and very professional in there work, Thank you for everything you have done for me, without you l would have a lot of pain in my back,shoulders and neck l can’t wait till my next visit….Thank you again…❤️❤️✨✨
Thank you for your valuable feedback. We appreciate you for taking time out to share your positive experience with us. We are a passionate team here at Complete Care Physio Health Group where we always endeavour to provide the best service to all our clients.
Fantastic experience: I've had really good experiences with the Complete Care Physio Health Group over the last few years. They are very professional, caring and supportive. I had a really good session with Ashmita today- she remembered everything about my condition (although she saw me only once a year ago), listened to my input and provided helpful treatment and management strategies. On top of everything else- they are all really nice. I highly recommend them.
Thank you so much for your kind words, Emina. We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Positive experience: Professional Approach. Met with Chan for my initial appointment, she was punctual, easy to talk to. She explained things clearly. She was a bit like ‘speedy Gonzales’ but managed to get all things done (explanation and treatment) during the allocated time of my session. Will highly recommend her.
Thank you for your feedback and recommendation. We will continue to strive for excellence.
Fantastic experience: I have been attending this clinic for a few years. I have found Asmita, Rany & Chanchal excellent physiotherapists. Rany has been treating me regularly and Asmita and Chanchal have treated me in his absence with great care.
Thank you for the kind words and feedback.
Fantastic experience: Im currently attending this facility and I must say im happy with the treatment im receiving from my physio.
Thank you for your feedback Tristan.
Fantastic experience: The staff is very friendly and welcoming. So happy with their service, especially Ashmita and Chanchal who are very dedicated and professional. I'm so glad I'm in a good hand for my health.
Thank you for your feedback Ravinder, we appreciate it.
Fantastic experience: I have been attending Chanchal can’t rate her professionalism and expertise highly enough. Each treatment is unique and Chanchal takes time to assess my condition.
Thank you Kulwinder Kaur for your feedback. We endeavour to continue to provide high quality service.
Fantastic experience: If you are looking for an amazing Physiotherapist, please visit Complete Care. They are professional, courteous and do the job right.
Thank you Ashley Dsouza. We appreciate your kind words.
Fantastic experience: Very friendly and good services and I got a good physio Chanchal Khosla I recommend her to everyone. Next time I will definitely go to her , all the best for her
Thank you Merzeen Ajireen for your feedback and recommendation. We appreciate your kind words.
Fantastic experience: I got my physio done by Chantelle and she was very friendly and supportive. All the staff are really nice! I highly recommend this place! :)
Thank you Kumudinie for your kind words and recommendation.
Fantastic experience: Highly recommended for physio and feeling much better and good after the first physio especially Chanchal khosla and Asmitha, they are best and very friendly. Happy with the quality service.
Thank you Shobha for your kind words and feedback. We will continue to endeavour to serve the community to the best of our abilities.
Fantastic experience: After years of trying to find a good physio I found Rany at Complete Care. He’s a hub of knowledge when it comes to understanding muscles injuries and calculating the best approach to rehab, could not recommend him enough!
Thank you Ishan for your feedback. Rany is indeed an invaluable asset to the clinic. We will certainly convey your feedback to Rany.
Fantastic experience: Very positive and uplifting experience with the clinic. Very professional staff and had a great experience with the physio. Highly recommend it !
Thank you for your feedback Prathamesh.
Fantastic experience: The care and time provided to treat me has always been exceptional and feel so much better and in less pain after my treatment. A huge Thank you to Asmita for always being so approachable and caring. Also to Holly who always has a smile on her face :)
Thank you Caroline.
Fantastic experience: I have been with complete care physio past 4 years they're really very helpful and supportive to me I appreciate there care and concern. They are also very approachable. I take this opportunity to thank everyone one . Special thanks to Asmitha Thank you.
Thank you Rajesh.
Fantastic experience: Nice Healthcare with excellent customer services. Highly Recommended. Many thanks to Asmita
Thank you Vijaykumari.
Fantastic experience: I have been treated by Asmitha, having good knowledge and very kind to her patients.
Thank you Hansal.
Fantastic experience: I have been under Yasemin's care from 2003 and have received the best care always. I believe that she has healing hands. Friendly staff and best care.
Thank you Surekha.
Fantastic experience: Very very happy, excellent customer service & best physio, they helped me with my injury **impressive improvement**highly recommended **
Thank you Nermin for your feedback.
Fantastic experience: I am very happy with the service☺best physio and excellent customer service.. **highly recommended **
Thank you Gaganjeet.
Negative experience: Not recommend !!! When they made a mistake , the only way to you is “forgive it, understand and respect them, then accept it”; but when this happens to you... “Oh, you can keep your view, but we still need to charge you money”. When you be nice to them, they just treat you like fools. Let me share my experience to someone consider to attend this place... Last time, The physical therapist promised to send the related information to my email, but I never receive it. So, They don’t keep their words. When I made an appointment successfully, however after a week, the receptionist called me and said they made a mistake to put my appointment at Easter Holidays, the only way you can do is cancel or reschedule the appointment!when I picked up their call in a noisy environment, and I know the new appointment is coming in April after Easter, I think they should send me the confirmation message and remind message before a day(at the past appointment, they did send the reminder message before a day). So... that’s what the bad thing happened!!! I received the remind message on day at 7:42 but the appointment coming at 10:00, the message still said the cancellation policy is required 12 hr.... After I called the reception to reschedule the appointment, and explained because I did not receive the remind message before a day, and I needed to take care my infant at home, it’s impossible for me to attend the appointment if I do not get someone else to help me take care of him. But they just insisted if I not attend this appointment they still charge the money because the cancellation policy, when I asked them why send the remind message on appointment day, they said because the Easter. Everyone know Easter is holiday, the remind message why not send before Easter? They just insisted that that’s your responsibility to remember your appointment, it was totally fine even the remind message sent on the appointment day. Finally, “you can keep your view, but we still need to charge you money if you not turn up”. And said I should respect them! I was so regret to be nice and forgive they mistake and don’t cancel the appointment. So ridiculous experience!
Negative experience: They change appointment times without informing. Same with therapists as well, I didn't know I had a therapist different to who I booked until I walked in. It was very fustratibg cause i was in so much pain and just wanted it to go away instead of having to explain everything to another therapist all over again. It was one after the other so I stopped.
Hi Fahira, the only reason you were not able to see the same therapist on some occasions was that you were arriving late and at times not turning up. As a result we made an effort to give you an appointment with another physio. Hope you can appreciate that the physios like to run on time so other clients are not waiting
Fantastic experience: Best physio in town! Would highly recommend them. Had surgery on my shoulder. Fantastic rehab post op.
Negative experience: Extremely disappointed
please note Sarah Brown you are not a client of our practice and you are not on our data base.
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